Staff Product Manager

As the Staff Product Manager for Team Foundations you’ll own the Core product strategy and execution for the experiences that allow Dropbox teams to form grow and collaborate across organizational boundaries. This role sits at the center of Dropbox’s 2026 Teams strategy: restoring the Teams business to positive net license growth by addressing structural product identity licensing and UX gaps that block team formation and expansion.

Modern work does not fit neatly inside one company one team or one annual seat model. Teams work with contractors clients agencies freelancers subsidiaries and partners; people often need to participate in multiple teams or products; and admins need confidence that join removal access and billing changes will not create risk. Today structural gaps in identity licensing and UX prevent Teams from expanding in those real-world scenarios. Access uncertainty and high-stakes join or removal flows create admin anxiety slow collaboration and directly block team growth.

You’ll lead a broad portfolio that includes multi-team identity as the primary focus along with adjacent growth and monetization surfaces such as password-sharing conversion and monthly licenses. The work has deep technical foundations—authentication account models permissions RBAC multi-tenancy session state billing and data integrity all matter—but this is not a platform-only role. The product succeeds when those foundations disappear into clear trustworthy Core user experiences: joining a team feels additive instead of risky switching between teams feels natural admins understand who has access and why and flexible licensing maps to how teams actually work.

This is a Staff-level role for a PM who can translate technical complexity into intuitive customer-facing product flows. You’ll need to hold a system-level view across identity auth account switching sharing billing lifecycle messaging experimentation analytics and support readiness while still going deep on the customer and admin experiences that make the system understandable. You’ll have direct exposure to senior leadership and will be expected to frame strategy tradeoffs sequencing and risks clearly across multiple executive audiences.

• Own the end-to-end Team Foundations product strategy with multi-team identity as the primary pillar and password-sharing monetization and monthly licensing as adjacent growth levers.
• Define how Dropbox should support complex external collaboration and multi-team workflows where work crosses company lines involves contractors or clients or requires one person to participate in multiple teams or products.
• Turn technically complex identity access licensing and account-model work into intuitive Core product flows for joining teams switching contexts managing access adding collaborators and understanding what changes when someone becomes a team member.
• Design and ship foundational Core product experiences such as multi-team join/create flows account and team switching admin and member lifecycle paths external collaborator upgrade paths monthly license management and progressive interventions for likely password-sharing accounts.
• Partner deeply with engineering on authentication RBAC multi-tenancy account/session state permissions billing and data-model tradeoffs while staying accountable for customer clarity product quality and business impact.
• Act as the connective tissue across Product Engineering Design Research Data Science Growth Identity/Auth Platform Commerce/Billing Sharing Dash Desktop Mobile PMM Legal Support and Finance so the full system ships coherently rather than as disconnected surfaces.
• Define and track the metrics that matter represent the full workstream to senior leaders and drive cross-functional execution across Product Engineering Design Research Data Science Growth Identity/Auth Commerce/Billing Sharing Dash Desktop Mobile PMM Legal Support and Finance.

• 8+ years of product management experience including ownership of complex B2B SaaS collaboration admin identity permissions billing or growth products with measurable user and business impact.
• Proven ability to lead Staff-level product scope: ambiguous cross-org initiatives with multiple senior stakeholders deep technical dependencies and business-critical outcomes.
• Strong technical fluency with customer-facing product work built on complex systems. You can reason about authentication RBAC multi-tenancy identity models account/session state permissions billing systems data pipelines experimentation and cross-surface rollout risk well enough to partner deeply with engineering and make strong product calls.
• Strong product craft and UX judgment. You can make technically complex flows feel simple safe and intuitive especially in high-stakes moments like joining a team switching teams managing access changing licenses or understanding what happens to personal and team content.
• Strong customer instincts for SMB teams and collaboration-heavy industries such as construction and media/creative production. You understand the practical realities of external collaboration temporary contributors client work and multi-team participation and can translate those patterns into product systems that feel simple and trustworthy.
• Fluency with data metrics and experimentation. You can independently reason through funnels cohort behavior revenue impact churn risk statistical validation and the instrumentation needed to make decisions with confidence.
• Exceptional cross-functional leadership and executive-ready communication. You build trust across engineering design data science growth finance legal PMM and support partners and can distill a multi-surface technically complex strategy into crisp narratives for any audience.

• Experience building identity account workspace team membership permissions collaboration or admin products at scale.
• Experience with authentication authorization RBAC multi-tenancy account switching workspace switching or related technical product areas.
• Experience at a B2B SaaS or product-led growth company especially where team formation expansion loops flexible licensing or external collaboration were core to the business model.
• Experience working on products that span Web Desktop Mobile and backend services with careful staged rollout and incident-risk management.
• Experience with monetization or packaging systems including billing seat management temporary licenses trial conversion or account-sharing conversion.

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What We Do

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities you can be who you are and grow into who you’re meant to be. Here you can own your impact to make work more intuitive joyful and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

Why Work With Us

We believe people do their best work when empowered with autonomy and harmony and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace anchored in community.

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