Job Description
At Toast we are committed to empowering our customers by providing the technology resources and community they need to thrive. While our roots are in food service we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers regardless of their industry or location.
As a member of the Config Platform team you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability
Why this team?
- Scale and Resiliency: We are the highest-trafficked service at Toast. Our platform is mission-critical to core operations like ordering and business management; if we aren't performing the business stops.
- Expanding the Vision: We are advancing a sophisticated change management vision. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease.
- Platform Enablement: Beyond serving end-users we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build deploy and scale their own features quickly on top of our robust architecture.
- Future-Proofing: As our customer base grows at a phenomenal rate we are re-architecting our infrastructure to handle increasing technical complexity and global scale.
About this roll* (Responsibilities)
- Design build deploy and maintain highly resilient and scalable systems that are critical to our customers’ success
- Lead complex projects that span multiple teams to improve functionality and reliability for our customers
- Design solutions that anticipate and accommodate future needs while considering tradeoffs
- Effectively communicate technical direction guide our team through execution while driving team quality practices
- Act as a force multiplier in improving engineering productivity
- Diagnose performance bottlenecks and implement optimizations
Do you have the right ingredients*? (Requirements)
- Approach your work with humility empathy and deep respect for your peers
- Articulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruition
- Proven track record of delivering and operating mission-critical production services at scale
- Maintain end-to-end ownership over high-throughput systems while navigating the complexities of distributed architecture
- Embody a growth-oriented mindset focused on continuous elevation of your craft and domain
- Establish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goals
Our products run on a stack that ranges from guest and restaurant-facing Android tablets to backend Kotlin and Java services to internal guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Kotlin/Java and DropWizard; we use AWS extensively ranging from DynamoDB to RDS to Lambda. We have our own platform for dealing with user management canary deployments and robust load balancing. We store data in a set of sharded Postgres databases and utilize Apache Spark for large scale data workloads including query and batch processing. The web front-end is built using React and ES6. Our main point of sale application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we rely on Pulsar event driven architecture along with some RabbitMQ clusters as well as direct tablet communication to the back end.
AI at Toast
At Toast one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills experience and geographic location. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) equity and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking summarization and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredient—when they thrive we thrive. The restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact [email protected].
------
For roles in the United States it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Design build deploy and maintain highly resilient and scalable systems
- Proven track record of delivering and operating mission-critical production services at scale
- Maintain end-to-end ownership over high-throughput systems and distributed architectures
- Lead complex projects that span multiple teams
- Design solutions that anticipate future needs and evaluate tradeoffs
- Effectively communicate technical direction and guide execution
- Improve engineering productivity and drive team quality practices
- Diagnose performance bottlenecks and implement optimizations
- Strong collaboration with humility empathy and respect for peers
- Trusted technical authority able to make decisions balancing short- and long-term goals
- Experience with backend microservice architectures using Kotlin or Java
- Experience with AWS services (DynamoDB RDS Lambda) and cloud infrastructure
- Familiarity with sharded Postgres Apache Spark and event-driven systems (Pulsar RabbitMQ)
- Familiarity with front-end technologies (React ES6) and Android app ecosystems is beneficial
What the Team is Saying
%20-%20Jane%20Modena.jpeg)
Toast Compensation & Benefits Highlights
- Leave & Time Off Breadth—Flexible PTO paid company holidays and a paid sabbatical after five years are part of the package alongside paid parental family and medical leave. These programs collectively provide multiple pathways for extended time away.
- Parental & Family Support—Parental leave is described as 16 weeks paid for all parents plus an additional 8–10 weeks for birthing parents that can be split within 24 months. Fertility and family‑forming guidance with a stipend and subsidized backup care further enable family support.
- Healthcare Strength—Medical dental and vision coverage are paired with mental‑health therapy and coaching a wellness stipend and financial education. Fertility and family‑forming guidance with a stipend adds depth to the health offering.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business including point of sale payments supplier management digital ordering and delivery marketing and loyalty and team management. By serving as the restaurant operating system across dine-in takeout and delivery channels Toast helps restaurants increase revenue streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
Gallery
Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Similar Jobs
Toast
Senior Software Engineer
Toast
Staff Software Engineer
Toast
Senior Software Engineer
Explore More
Date Posted
07/02/2026
Views
0