Strategic Account Manager

Meet Upside:

Upside is a high-growth retail technology company driving hundreds of millions of dollars in proven profit to brick and mortar businesses. Unlike the many apps and services that provide discounts to consumers but actually hurt retailer profitability, Upside is the only two-sided marketplace that provides proven incremental profit to retailers. Tens of thousands of retailers nationwide are seeing a 52% ROI on average—results that have been independently audited by Fortune 500 and third-party analytics companies. On the consumer side of the marketplace, millions of users power $5 billion in purchases through the Upside platform every year. They use our top-rated mobile app to see 2 to 3 times more value on their purchases than with any other product. By helping people and businesses do better, communities grow stronger. You’ll join a Team whose experience hails from places such as Google, Uber, Instacart, Capital One, and MasterCard with proven startup executives and venture capitalists. 

Upside was named #2 on Deloitte's 2021 list of Fastest Growing 500 Tech Companies and  #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D was raised in March 2022 and led by General Catalyst at a $1.5B valuation. Other investors include Bessemer Ventures and Formation8.

Meet the Fuel Sales & Accounts Team:

The Fuel Sales & Accounts Team supports Upside’s largest industry vertical, with over 30,000 merchants across 48 states. We have 4 of the top 10 Fuel Brands as our preferred partners, along with many top U.S. wholesalers, marketers, and convenience store franchise groups. Even as we expand into new verticals, fuel is integral to our growth strategy, new market launch plans, and product development. 

What you'll do:

• Lead the partner relationships for assigned brand, franchise, and/or Fuel wholesaler accounts across the U.S.
• Proactively manage existing Upside accounts to identify and implement new growth opportunities using relationship building and benefits selling
• Collaborate effectively with internal Upside teams, including Product Marketing and Operations, to ensure a positive and consistent merchant experience
• Maintain a deep understanding of Upside’s outstanding features and demonstrate the value to merchants
• Work in a fast-paced, evolving environment, while delivering elite results and continuously challenging yourself 

What you need:

• 7+years of client-facing experience in the retail fuels industry, and a Bachelor’s degree required
• Outstanding interpersonal and communication skills, with experience communicating across all levels of an enterprise organization (including but not limited to both formal and casual audiences)
• Polished consultative sales background, with experience turning client needs into solutions
• Ability to work effectively in a highly-collaborative and fast-paced environment with both in-office and fully remote team members. The ideal candidate will have experience performing at a high-level within time constraints
• Experience operating sales technology tools (e.g. Salesforce, Outreach, Gong), as well as Google-Suite and Microsoft Office
• Willingness to travel up to 25%

What Upside offers:

• Competitive base salary plus uncapped variable earning potential
• Generous equity participation for all quota carrying roles
• The opportunity to meaningfully impact the trajectory of one of the fastest growing companies in the U.S.
• Deloitte Technology Fast 500’s: 2021 Rank: #2 in the U.S. (Software and SaaS sector), Revenue Growth (2017 to 2020): 60,259%
• Best in class benefits package, including unlimited PTO
• Culture of development first, with a deep management bench focused on coaching the individual for this job and the next
• Comprehensive tech stack to enable sellers to succeed, including Gong, Outreach, LinkedIn In Navigator, Salesforce.com and a number of proprietary tools

The Fine Print:

• Notice to recruiters and placement agencies: This is an in-house search. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here, come join us!