Actual Vacancies Filled Jobs in USA
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Senior Technical Marketing Engineer
Company: Grafana Labs
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Technical marketing exists to evangelize our products to both technical and nontechnical audiences by expressing the technical capabilities of the product as values to our target audiences As a Sr Technical Marketing Engineer at Grafana Labs you understand our customers our community their challenges as it relates to observability and how Grafana Labs can solve those for them Youre just as happy talking to and teaching others as you are heads down learning and using the technology You will work closely with our marketing engineering product business development sales team and partners You will be responsible for technical marketing content and representing Grafana Labs as a technical evangelist at key trade shows and customer meetings <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Teach our audiences about Grafana Labs observability approach and how it can be valuable to them introducing them to new concepts which can help them achieve their goals <p> <li> <li> <p> Create roll out and maintain technical content such as product demos to specific types of users or buyer personas videos workshops tutorials technical white papers best practice guides and webinars to connect Grafana Labs capabilities to user and customer needs <p> <li> <li> <p> Develop sales enablement materials and conduct training sessions or workshops for sales teams to educate them about the products technical capabilities use cases and competitive differentiation <p> <li> <li> <p> Provide technical guidance and own demonstrations for analyst report submissions and briefings <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Minimum of 4 years of relevant work experience technical product marketing product management solutions engineering or similar <p> <li> <li> <p> Experience with marketing and selling productsservices to a technical audience <p> <li> <li> <p> Technical background in or good understanding of observability <p> <li> <li> <p> The ability to take on complex projects and own them from start to finish with organization and efficiency <p> <li> <li> <p> Comfort working with a wide variety of internal and external stakeholders in complicated processes <p> <li> <li> <p> Have exceptional writing and communication skills <p> <li> <li> <p> A high saydo ratio in executing and delivering impact <p> <li> <ul> <p> In the United States the OTE compensation range for this role is $175000 211000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p><p>
Integration Solutions Engineer
Company: Restaurant365
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As an Integration Solutions Engineer you will work directly with customers and prospects and closely with the sales and integration team in spearheading key new integration efforts with Enterprise brands Your primary job is building relationships with technical contacts at key brands to help unlock integrations to accentuate the value of R365s solutions You will have a role in the transmission of future development from the product team to the sales team Your expert integration product status will be used in answering technical how to questions for prospective customers as well as assisting the sales team with as needed questions research andor projects <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> A customerfacing role identifying and bringing on new integrations within the largest restaurant brands in the world <p> <li> <li> <p> Hunt and sell new integrations most importantly point of sale integrations with 500+ location restaurant brands <p> <li> <li> <p> Maintain an expert status on all Restaurant365 features and partnering platforms <p> <li> <li> <p> Understanding clients requirements identifying gaps if any between clients requirements and defining solutions to bridge the gap <p> <li> <li> <p> Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition <p> <li> <li> <p> Acting as a technical resource for sales team with specific questions regarding the R365 integrations <p> <li> <li> <p> Establish a connection with technical contacts by discussing and understanding the everyday experiences of an individual supporting Enterprise integrations ideally drawing from their own personal backgrounds <p> <li> <li> <p> Training the sales team on key integrations <p> <li> <li> <p> RFP assistance for sales team <p> <li> <li> <p> Consult marketing from an R365 product and partnering product knowledge standpoint <p> <li> <li> <p> QA of newly released features delivering feedback to the product team <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> Minimum of five years of proven work experience in integration sales <p> <li> <li> <p> Understanding of the value of systems integrations <p> <li> <li> <p> Understanding of restaurant finance andor operations preferably both <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> Knowledge of and prior use of restaurant software systems is a plus <p> <li> <li> <p> Willingness to travel 20 of the time <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $110K$130K + Commission The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> $110000 $130000 a year <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Senior Product Manager - Platform Operations
Company: Workiva
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Summary <strong> As the <strong> Senior Product Manager Platform Operations <strong> you will define and drive product vision and strategy within Workivas Platform Operations team This team is tasked with proactively identifying and developing new internal products and solutions that advance platform performance operational excellence and enable developer efficiency Your primary customers will be the Workiva business and its RampD group You will work closely with our internal users and business stakeholders to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value You will build strong working relationships across multiple engineering design project management and business teams and work closely with senior leaders within product development and across the company <p> <p> The right individual for the Senior Product Manager role within the Platform Operations team should have a strong background in the key technical areas associated with operating large distributed systems in production such as Amazon Web Services Cloud Infrastructure Site Reliability Engineering and Software Observability They will leverage their understanding of these areas to inform decisionmaking prioritize features and collaborate with engineering teams to ensure successful internal product development This role requires effectiveness in working in a highly technical product area with diverse users and candidates should possess the ability and appetite to rapidly learn about new fields and technologies <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Deeply understand the needs of our business and customers to build clarity on the requirements to build a resilient reliable product <p> <li> <li> <p> Influence stakeholders and engineers with the right data points by driving clarity and alignment <p> <li> <li> <p> Create and drive alignment to execute faster communicate often and highlight risk early <p> <li> <li> <p> Collaborate extensively with cross functional teams including Engineering User Experience Customer Success and Gotomarket teams to drive the vision roadmap and delivery of the product <p> <li> <li> <p> You will be an expert in identifying longterm investment opportunities and engaging partners to garner support for those feature areas <p> <li> <li> <p> You will own the roadmap for the product and collaborate with internal and external stakeholder to execute the vision <p> <li> <li> <p> As an expert you will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in multiple areas <p> <li> <li> <p> Use your insights and knowledge from enterprise customers as well as broad technical subject matter expertise to train and enable a scalable product <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> Minimum qualifications <p> <ul> <li> <p> 6 years of related experience in a product role in software or other related field <p> <li> <li> <p> Bachelors degree an advanced degree may be considered in lieu of professional experience <p> <li> <ul> <p> <p> <p> Preferred qualifications <p> <ul> <li> <p> Experience and proficiency in utilizing AWS services for building and managing distributed systems <p> <li> <li> <p> Knowledge of tools and practices for monitoring logging and tracing software systems to ensure visibility and troubleshoot issues effectively <p> <li> <li> <p> Expertise in designing and delivering products targeting cloudbased infrastructure ensuring scalability and reliability <p> <li> <li> <p> MBA degree <p> <li> <li> <p> A proven track record of leading the development of product vision and strategy <p> <li> <li> <p> Experience delivering software in an agile development environment using continuous deployment techniques <p> <li> <li> <p> Shipped products with great customer experience user reviews <p> <li> <li> <p> A selfstarter mindset to execute in a fastpaced environment with minimal direction <p> <li> <li> <p> An excellent understanding of product development and how web technologies work <p> <li> <li> <p> Ability to work collaboratively in an environment that promotes constant team communication <p> <li> <li> <p> Strong Leadership skills the ability to influence and inspire across multiple teams and job functions <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Strong analytical problem solving and prioritization skills <p> <li> <ul> <p> <p> <p> Travel Requirements amp Working Conditions <p> <ul> <li> <p> Willingness to travel up to 20 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $12000000 $20400000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LILP1 <p><p>
Customer Success Architect - Grafana Self-Serve
Company: Grafana Labs
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> This is a full time remote role for Eastern or Central US timezone <strong> <p> <p> <strong> What youll be doing <strong> <p> <p> As a Customer Success Architect for our Growth Success segment youll function as an essential technical partner to a group of Customer Success Managers focused on the retention of smalltomedium Contracted accounts that leverage both Grafana Cloud as well as selfhosted Grafana Enterprise Youll be regularly consulting with customers with regards to their observability architecture providing technical onboarding for new customers and enabling our Growth CSMs on essential and emerging products and technology <p> <p> Youll own the technical engagement with these customers forming a holistic understanding of their ecosystem of services and orchestrations <p> <p> You will be able to articulate the value propositions of the Grafana products and services that customers are already leveraging as well any relevant services they yet do not and provide guidance on how to successfully optimize these to their needs both at onboarding and as they scale Youll often be meeting our customers at the intersection of technology and cost management with the goal of building and maintaining trust in their ability to leverage Grafana to budget and scale <p> <p> Youll also form part of a team and work closely with other Customer Success Architects and Customer Success Engineers dedicated to supporting a separate but similar subset of customers in a pooled success model Together youll collaborate on ongoing technical knowledge shares and help improve our onetomany motions with regards to technical product success You will be reporting to our Senior Manager of Customer Success Engineering <p> <p> We expect you to stay current with o11y and related technologies and understand things like why Kubernetes OpenTelemetry and APMs are popular how they relate to Prometheus metrics logs and traces and have informed opinions on best practices around deploying and configuring these with our Grafana AgentCollector <p> <p> <strong> Key aspects of what youll be doing <strong> <p> <ul> <li> <p> Regularly meeting with customers over video conference towards unblocking and enabling and expanding their continued use of Grafana <p> <li> <li> <p> Responding to inbound questions from customers as needed and routed by a Growth Success CSM <p> <li> <li> <p> Creating and maintaining demo environments guides and enablement presentations for internal CSMs and external customer use <p> <li> <ul> <p> <strong> The hard skills were looking for <strong> <p> <ul> <li> <p> 35+ years of technical pre or postsales experience with opensource technologies or the observability and monitoring space <p> <li> <li> <p> Strong understanding and experience of Linux Windows Server Administration networking and open source technologies <p> <li> <li> <p> Comfortable working with complex business and technological requirements and translating into the design of solutions <p> <li> <li> <p> Strong project management and organizational skills <p> <li> <li> <p> Experience with Cloud Platforms AWS GCP Azure <p> <li> <li> <p> Systems Architecture design <p> <li> <li> <p> Ability to read code GoLJSTypeScript <p> <li> <li> <p> Bonus for experience working in Zendesk Salesforce <p> <li> <ul> <p> <strong> The soft skills were looking for <strong> <p> <ul> <li> <p> Excellent written and verbal communication skills in interactions with customers <p> <li> <li> <p> Keen listening skills and a strong sense of empathy <p> <li> <li> <p> Articulate in communicating customer trends to key stakeholders to drive change <p> <li> <li> <p> Effective in understanding business needs and distilling the information into business and technical requirements <p> <li> <ul> <p> In the United States the basic salary for this role is $135000 $162000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p><p>
Senior Partner Marketing Manager
Company: Grafana Labs
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> As the founding member of the Grafana Labs growing partner team you will work crossfunctionally to define and build the essential elements of a successful partner marketing program including go to market strategies processes campaigns templates documents and more Reporting directly to the CMO with a dotted line to the partner and corporate development executives you will have an impact across all partner types as you design and execute campaigns and projects at scale to drive new business and opportunities for the partner team <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Define and build the Grafana Labs partner marketing program <p> <ul> <li> <p> Working closely with the partner selling team craft campaigns messaging and templates that align with the Grafana Labs selling motion to drive new business and opportunities in the partner ecosystem <p> <li> <li> <p> Act as lead for all engagements pertaining to marketing with cloud service providers AWS and Google developing marketing plans and seeing through execution and managing deliverables <p> <li> <ul> <li> <li> <p> Collaborate across teams to deliver highly polished partner assets <p> <ul> <li> <p> Contribute to the curation of partner materials for demand generation programs enablement and communications <p> <li> <li> <p> Collaborate with communications teams to define strategies and best practices then deliver polished assets to drive success such as playbooks one pagers and parterfacing assets <p> <li> <ul> <li> <li> <p> Track and manage finances <p> <ul> <li> <p> Manage budget supporting the partner marketing programs and ensure effective management of funds across forecasting guidance and planning operational management and measurement of impact <p> <li> <ul> <li> <li> <p> Track and report on impact <p> <ul> <li> <p> Proactively track and provide updates on results of partner campaigns to key crossfunctional partners <p> <li> <li> <p> Measure report on and present return on investment metrics for partner programs and activities to key partners and leadership <p> <li> <ul> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Bachelors degree in business marketing communications or related field <p> <li> <li> <p> 10+ years of experience in marketingpartner marketing preferably in technology industry <p> <li> <li> <p> Willingness to travel ~30 globally <p> <li> <li> <p> Excellent written and verbal communication abilities and strong interpersonal skills <p> <li> <li> <p> Proficiency in partner finance nuances operational accounting and management <p> <li> <li> <p> Ability to grow into leadership position hiring and developing new talent for the team <p> <li> <li> <p> Willingness to learn and adapt to new marketing trends and technologies <p> <li> <li> <p> Proficiency in CRMs Splash partner portal management and maintenance a plus <p> <li> <ul> <p> <strong> What you will bring to the role <strong> <p> <ul> <li> <p> Experience building all of the supporting marketing elements for a partner program defining processes documenting guidelines building templates etc <p> <li> <li> <p> A strong understanding of a wide set of partner types cloud service providers global systems integrators reseller and technology partners and the nuances for each partner type and successful engagement strategies <p> <li> <li> <p> A positive attitude even in highpressure situations and an ability to work cross functionally within marketing and other functions to achieve goals <p> <li> <li> <p> Demonstrated analytical organizational and project management skills extreme attention to detail <p> <li> <li> <p> Ability to develop and maintain strong working relationships with internal stakeholders <p> <li> <li> <p> Experience with open source selling motion a plus <p> <li> <ul> <p> In the United States the OTE compensation range for this role is $168000 $202000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p><p>
Senior Accountant
Company: Mantle
Location: USA
Posted Apr 26, 2024
<p>Mantle is a growthstage venturebacked 3D printing company that helps manufacturers bring millions of products to life faster and more affordably while solving manufacturing labor shortages By combining hardware software and materials Mantle has created a new category of metal additive manufacturing that is being rapidly adopted by major global OEMs molders and toolmakers to automate their toolmaking processes Mantles employees thrive in an environment where multiple fields of study come together to solve challenging and important problems You will join a diverse crossfunctional team working to bring the most advanced precision metal 3D printing technology to market<p> <p>We are a seeking a detailoriented Senior Accountant to join our growing team This role will be the first fulltime dedicated accountant and will be instrumental in overseeing our financial operations and preparing us for a period of significant growth In this role you will be responsible for the day to day accounting operations including accounts payable accounts receivable and general ledger activities The ideal candidate will have a minimum of 6 years of accounting experience a CPA qualification and a background working in the manufacturing industry This role will collaborate closely with the CEO and outsourced CFO to provide financial insights and support decisionmaking<p> <div class=h2>The Role<div> <ul style=> <li style=>Manage daytoday accounting operations including accounts payable accounts receivable and general ledger activities<li> <li style=>Lead monthend and yearend close processes to ensure accurate and timely financial reporting<li> <li style=>Oversee inventory accounting processes including valuation and cost control<li> <li style=>Handle complex accounting matters related to landed costs and warranties<li> <li style=>Develop and implement internal controls to ensure compliance with regulations and safeguard company assets<li> <li style=>Assist in the preparation of financial statements and reporting packages for internal and external stakeholders<li> <li style=>Drive process improvements and scalability in financial operations to support company growth<li> <ul> <div class=h2>About You<div> <ul style=> <li style=>Bachelors degree in Accounting or related field<li> <li style=>6+ years of progressive accounting experience preferably in a manufacturing environment<li> <li style=>Strong proficiency in accounts payable accounts receivable and financial reporting<li> <li style=>Experience with Netsuite ERP particularly in a manufacturing setting<li> <li style=>Advanced Excel skills<li> <li style=>Strong understanding of GAAP<li> <li style=>Excellent attention to detail and accuracy in all work<li> <li style=>Proven ability to work independently and prioritize tasks in a fastpaced startup environment<li> <li style=>Strong analytical skills and the ability to interpret financial data for strategic decisionmaking<li> <li style=>Effective communication skills and the ability to collaborate with crossfunctional teams<li> <li style=>Adaptability and willingness to take on new challenges in a dynamic setting<li> <ul> <div class=h2>Bonus Qualifications<div> <ul style=> <li style=>CPA Certified Public Accountant qualification<li> <ul> <div class=h2>Mantle Benefits<div> <ul style=> <li style=>Competitive compensation<li> <li style=>Generous PTO 11 paid company holidays<li> <li style=>Comprehensive medical dental and vision insurance<li> <li style=>Life and disability insurance<li> <li style=>Paid parental leave<li> <li style=>Equity and 401k plan<li> <li style=>Regular team lunches and events<li> <ul> <p>The pay range for this role is $80000 $100000 per year and is commensurate with experience relative to the position Position also includes stock options that are subject to vesting Actual compensation will depend on various factors including experience skills and location <p> <p>Mantle is an equal opportunity employer You do not need to match every listed expectation to apply for this position Here at Mantle we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<p> <img src=httpsremotivecomjobtrack1908023blankgifsource=publicapi alt=>
Business Development Representative - Inbound
Company: WatchGuard Technologies, Inc.
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> WatchGuard embraces a Flexible Work Philosophy Most of our employees can choose to work from the office at home or any combination of the two Weve built a global workforce of outstanding team members and a flexible culture built on trust collaboration and belonging <strong> <p> <p> <p> <p> <strong> <u> About the Position <u> <strong> <p> <p> The creation of the business development team as part of the overall demand generation and pipeline creation strategy is a new and critical initiative at WatchGuard This new team is instrumental in the overall success of company objectives to grow new business both with our partners and end users <p> <p> <p> <p> As a Business Development Representative BDR at WatchGuard you will play a meaningful role in the success of our organization by proactively identifying nurturing and crafting new opportunities The BDR will focus on highly engaged inmarket accounts to identify and connect with key contacts at each account The BDR owns the initial sales engagement with these accounts and drives to set quality meetings for the internal sales teams and partners The organization counts on you to share the WatchGuard vision open doors to opportunities and consistently exceed targets and expectations This is a highenergy position requiring an individual who is very motivated enthusiastic and resultsdriven <p> <p> <p> <p> This role sits on the Demand Gen and Marketing Ops team reporting to the BDR Manager but will also work closely with the marketing and sales teams The Demand Gen and Marketing Ops team is a closeknit global team that enjoys collaborating on projects challenging each other on ideas and sharing laughs on regular team virtual events <p> <p> <p> <p> <strong> <u> A Day in the Life <u> <strong> <p> <p> Each day will start with a team standup meeting to review the key priorities for the day and offer an opportunity to share whats working and what isnt with the rest of the team Youll sign into our sales queue and web chat to help customers and identify new opportunities to pass to our internal sales teams and partners Throughout the day youll use tools like 6Sense <a class=fontbold underline fontbold underline fontbold underline href=httpSalesforcecom rel=noopener noreferrer nofollow target=blank> Salesforcecom <a> and LinkedIn to provide relevant messaging to the prospects you are contacting through Outreach In Outreach youll complete your tasks for the day which include making calls sending emails and social selling on LinkedIn Your goal is to qualify the end user and connect them with an Account Manager or directly to a partner Each week youll sync with your regional territory team to review meetings from the week and goals for the territory and collect any feedback on passed opportunities Throughout the day youll grab some breaks and check in on your social channels any new accepted LinkedIn requests or important company news to share on Twitter The end of the day should be used to prepare for the next day check to see what new accounts moved inmarket which accounts are responding to content and whos requested followup Each week will also provide several opportunities to network and get to know the management team and your fellow WatchGuardians through Coffee Talk sessions Department Insights events and a variety of virtual networking events <p> <p> <p> <p> <strong> <u> Position Responsibilities <u> <strong> <p> <p> <strong> Within one month you will <strong> <p> <p> Complete WatchGuard tools training and begin product training <p> <p> Begin emailing and calling hand raiser leads <p> <p> Jump on the front lines of our web chat and call queue to accelerate your confidence with the product portfolio <p> <p> <p> <p> <strong> Within three months you will <strong> <p> <p> Be able to prioritize inmarket accounts identify their needs and source relevant contacts <p> <p> Confidently complete sales roleplay for at least two product lines <p> <p> Begin outbounding via email phone calls and LinkedIn to your first meetings <p> <p> <p> <p> <strong> Within six months you will <strong> <p> <p> Share your knowledge within the team and help onboard new reps <p> <p> Drive to hit your meeting quotas and other goals as assigned <p> <p> Optimize the usage of tool stack to fuel your meetingsetting success <p> <p> Provide recommendations on best practices to improve team effectiveness <p> <p> <p> <p> <strong> <u> Skills and Qualifications <u> <strong> <p> <p> <p> <p> Strong verbal and written communication skills <p> <p> Ability to use intent data and research to personalize emails in predefined sequences and to know when to create a custom email <p> <p> Skilled in navigating organizations and using social media to find the right prospect to contact <p> <p> Strong time management skills resultsfocused and a proactive nature appreciated and rewarded <p> <p> Desire to be part of the team and share in your teammates success and failures <p> <p> Ability to learn quickly and to adapt easily to change <p> <p> Passion to help our partners become more profitable and our customers to be more secure <p> <p> Experience using CRM systems <a class=fontbold underline fontbold underline fontbold underline href=httpSalesforcecom rel=noopener noreferrer nofollow target=blank> Salesforcecom <a> preferred <p> <p> Experience using LinkedIn Sales Navigator and other social media platforms in prospecting <p> <p> Experience with other tools including Outreach Marketo and 6sense are a plus <p> <p> Bachelors degree or equivalent work experience <p> <p> <p> <p> <strong> <u> Experience <u> <strong> <p> <p> 1 2 years experience in a sales or business development role <p> <p> Technology or software sales experience is a major plus <p> <p> Ability to understand the customers need and communicate the company value proposition <p> <p> Ability to work in a fastpaced team environment <p> <p> Excellent written and verbal communication skills <p> <p> Strong time management with organizational skills <p> <p> <p> <p> <p> <p> <p> <p> <strong> Why Work for WatchGuard <strong> <p> <p> <p> <p> WatchGuard is a global leader in network security and intelligence advanced endpoint protection multifactor authentication and secure WiFi Our awardwinning products and services are trusted worldwide by more than 18000 security resellers and service providers to protect more than 250000 customers Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard <p> <p> <p> <p> WatchGuard is headquartered in Seattle Washington with team members working remotely and in offices worldwide <p> <p> <p> <p> Our company culture places an intense focus on our customers and employees From the newest employee to our CEO youll find that each person at WatchGuard embodies our Core Values Accountability Community Belonging Action Innovation and CustomerCentric Learn more about our company culture at wwwwatchguardcomwgrdcareers <p> <p> <p> <p> WatchGuard provides equal employment opportunities for all qualified employees regardless of their race color national origin religion ancestry creed pregnancy age sex sexual orientation including gender expression or identity marital status mental or physical disability honorably discharged veteran or military status or any other category protected by federal state or local laws Our equal employment opportunity or EEO policy focuses solely on the talent hard work contributions and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions We consider focusing on an employees protected characteristics rather than on talent hard work and actual work results to violate our EEO policy As an Equal Opportunity Employer we are committed to a diverse workforce WatchGuard participates in Everify <p> <p> <p> <p> WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures Please let us know if you need assistance or accommodation due to a disability <p><p>
Engineering Lead
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when companies understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring an <strong> Engineering Lead <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Leading a team of great engineers and designers which includes being responsible for the planning executing and direction of the team This role will require strong communication skills working in an Agile environment indepth knowledge of APIs and understanding the business use case of the software being built <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Strong experience with React and AWS Rails experience preferred <p> <li> <li> <p> 5+ years experience in software developmentweb application development <p> <li> <li> <p> 2+ years experience leading multidisciplinary teams of designers and developers <p> <li> <li> <p> Ability to successfully breakdown technical items in discussions with the business users <p> <li> <li> <p> Strong verbal and written communication skills directed at both technical and nontechnical audiences <p> <li> <li> <p> Capable of taking direction from senior leadership and translating into concrete next steps and actions <p> <li> <li> <p> Comfortable handling multiple ongoing engagements and parallel work streams <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>
Lead Market Development Representative
Company: Workiva
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Summary <strong> <p> <p> The Lead Market Development Representative is responsible for qualifying prospects for the companys products andor services at inperson events virtual events and follow up post events <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Attend events in person and remotely proactively pursuing prospects <p> <li> <li> <p> Qualify leadscontacts based upon specifically defined criteria to transition meaningful sales leads into the pipeline <p> <li> <li> <p> Work closely with the Marketing Demand Generating team to attend lead generating events <p> <li> <li> <p> Partner closely with Regional Sales Directors to develop ongoing engagement strategy with assigned customer and prospect accounts to drive revenue goals <p> <li> <li> <p> Provide baseline research and intelligence within target accounts to identify key contacts and critical account information <p> <li> <li> <p> Learn and demonstrate a fundamental understanding of Workivas Platform and clearly articulate its capabilities and advantages to decision makers <p> <li> <li> <p> Keep uptodate knowledge of the industry as well as competitive posture of the company and enhances awareness in the targeted business community of the company and its productsservices <p> <li> <li> <p> This is an individual contributor role with the opportunity to grow into leadership <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Requires an Associates degree and a minimum of 5 years of related experience or a Bachelors degree and a minimum of 2 years of related experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Successful experience in a similar role preferably lead generationsales developmentbusiness development <p> <li> <li> <p> Experience working inperson events trade shows to generate leads <p> <li> <li> <p> Salesforce CRM experience strongly preferred <p> <li> <li> <p> Proven track record of creating revenue generating opportunities and quota attainment <p> <li> <li> <p> Proven ability to understand and successfully promote technical offerings and solution sets <p> <li> <li> <p> Excellent verbal written and interpersonal communication skills with a professional demeanor <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Travel <strong> <p> <ul> <li> <p> Willingness to travel up to 75 for inperson events and trade shows <p> <li> <ul> <p> <p> <p> <strong> Working Conditions amp Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $5300000 $8500000 <p> <p> ✅ Eligible for commission based on sales performance <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIRM1 <p><p>
Sales Executive III
Company: Rackspace
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Specializes in identifying developing and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences Owns and develops customer relationships collaborating with both customers and internal resources to address customer and company priorities Leverages subject matter experts and provides solutions aligned with businessunit priorities to satisfy customer needs Responsible for the full sales cycle from winning new customers to growing share of wallet in targeted existing customers for Rackspace Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint Builds deep relationships with strategic customers and prospects presenting viable IT and business solutions Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspaces multi cloud solutions Engages with Csuite executives leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions Plans and executes pursuit and win strategies for specified opportunities leads account reviews and provides support to ensure successful development and implementation of strategic account plans all while embodying Rackspaces core values in the sales arena Higherlevels responsible for large deal business development and retention of strategic new customer acquisitions and highvalue existing customers to generate sustainable revenues in line with business objectives <p> <p> <p> <p> <p> <p> <strong> Careel Level Summary <strong> <p> <ul> <li> <p> Careerlevel seller <p> <li> <li> <p> Considered highly skilled at sales techniques and demonstrates strong understanding of company productsservices <p> <li> <li> <p> Completes complex sales with little to no supervision <p> <li> <li> <p> Requires indepth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines <p> <li> <li> <p> Solves complex problems <p> <li> <li> <p> Works independently receives minimal guidance <p> <li> <li> <p> May lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives <p> <li> <li> <p> Acts as a resource for colleagues with less experience <p> <li> <li> <p> Level at which career may stabilize for many years or until retirement <p> <li> <ul> <p> <p> <p> <strong> Critical Competencies <strong> <p> <ul> <li> <p> Customer Knowledge Capitalizes on deep understanding of current customers organization structure business processes strategic objectives and challenges in order to anticipate and meet customer needs <p> <li> <li> <p> Relationship Management Cultivates relationships with broad groups inside the organization eg leadership team business partners and externally with key constituents partners and allies eg government industry groups provides recommendations for managing challenging relationships <p> <li> <li> <p> Strategic Sales Planning Manages pipeline of longterm or highpriority accounts by anticipating future demand and ensuring sales goals are met <p> <li> <li> <p> Negotiation and Influence Persuades others by supporting ideas with logical argumentsdata recognizing what information to share and when to share it builds support to resolve issues and achieve the most favorable outcome for the company <p> <li> <li> <p> Technical Knowledge of Products Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly <p> <li> <li> <p> Systems Thinking Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues <p> <li> <ul> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Other Incidental tasks related to the job as necessary <p> <li> <li> <p> Guides customer satisfaction account retention and growth by collaborating with customers and internal teams <p> <li> <li> <p> Develops strong relationships with executives and influencers to expand and implement effective enterprisewide strategies <p> <li> <li> <p> Owns forecasting and account planning on a monthlyquarterlyannual basis <p> <li> <li> <p> Leads a defined sales process for all Rackspace solutions <p> <li> <li> <p> Cultivates new business opportunities for new andor existing accounts <p> <li> <li> <p> Meets with qualified leads to better understand customer needs and provide proposals <p> <li> <li> <p> Leads efforts to create proposal for solution to prove value add <p> <li> <li> <p> Leads the negotiation closure and documentation of customer renewals for customers <p> <li> <li> <p> Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades crossselling and upselling <p> <li> <li> <p> Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales <p> <li> <li> <p> Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Requires indepth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines <p> <li> <li> <p> Has knowledge of best practices and how own area integrates with others is aware of the competition and the factors that differentiate them in the market <p> <li> <ul> <p> <p> <p> <strong> Skills <strong> <p> <ul> <li> <p> Ability to anticipate business issues recommends product process or service improvements <p> <li> <li> <p> Able to overcome a moderate to high level of resistance that will be encountered early in the sales process <p> <li> <li> <p> Entrepreneurial mindset <p> <li> <li> <p> Able to communicate the same message in a different way to both technical and businessoriented people <p> <li> <li> <p> Superior ability to adapt messages to stakeholders at all levels of the company from CTO level to frontline technical support <p> <li> <li> <p> Strong presentation written and verbal communication skills Goal oriented with superior work ethic <p> <li> <li> <p> Able to influence others in decisionmaking <p> <li> <li> <p> Superior negotiation skills and the ability to negotiate with many personality types <p> <li> <li> <p> Effective time management skills and the ability to work numerous projects at once <p> <li> <li> <p> Strong problemsolving skills and a high level of patience and the ability to nurture <p> <li> <li> <p> Able to develop and manage internal and external business relationships of various temperaments talents and convictions <p> <li> <ul> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in Sales Marketing Business or a related field required <p> <li> <li> <p> High School Diploma or General Educational Diploma GED required <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 57 years of experience in the field of role required <p> <li> <li> <p> Experience cultivating new business with new andor existing customers required <p> <li> <li> <p> Prefer successful account managementIB sales experience incorporating valueservice selling in business or marketing experience <p> <li> <ul> <p> <p> <p> <strong> Travel <strong> <p> <ul> <li> <p> Domesticinternational travel required greater than 50 <p> <li> <ul> <p> <p> <p> <strong> Disclaimer <strong> <p> <ul> <li> <p> The above information has been designed to indicate the general nature and level of work performed by employees in this classification It is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of the employee assigned to this job <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Are you a Racker <strong> <p> <p> Rackers thrive in fastpaced environments built to inspire learning growing and innovating <p> <p> <p> <p> They are missioninspired valuesgrounded culturefocused and dedicated to making a positive impact in everything they do <p> <p> <p> <p> Rackers are inherently wired to solve problems and share ideas in small nimble teams <p> <p> <p> <p> As experts in what they do Rackers are serious about delivering a Fanatical Experience™ to our customers <p> <p> Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family <p> <p> <p> <p> <strong> Why work at Rackspace Technology <strong> <p> <p> <em> Find your fanatical <em> We deliver the best customer experience in the industry to businesses that perform lifesaving research power cities and feed millions <p> <p> <p> <p> <em> Come as you are <em> Cultivating inclusion is not just the right thing to do it enables us to win Our Executive Inclusion Council and Racker Resource Groups RRGs partner to enable an inclusive workplace and drive initiatives such as Rackspaces participation in the annual Texas Conference for Women <p> <p> <p> <p> <em> Satisfy your curiosity <em> No matter where you are going we can help you get there Our internal learning department Rackspace University® provides training and development to Rackers from Microsoft™ certifications to effective leadership training our goal is to help you grow <p> <p> <p> <p> <em> Make a difference <em> At the core of every Racker is a drive to leave the world better than we found it and we are passionate about giving back to our communities across the globe While Rackers can leverage paid volunteer time off for any cause our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others <p> <p> <p> <p> <em> Live life completely <em> We offer a wellrounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle So while our Rackers are busy taking care of our customers we take care of our Rackers <p> <p> <p> <p> LIRemote LICM1 <p> <p> <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range for Colorado is <em> 101000 177760 <em> <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <em> 107100 188430 <em> <p> <p> The anticipated starting pay range for California New York City and Washington is <em> 117900 207240 <em> <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on <a class=fontbold underline fontbold underline postingslink href=httpsrackspacejobsbenefits rel=noopener noreferrer nofollow target=blank> benefits <a> offered is here <p> <p> <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p><p>
Associate Enterprise Customer Success Manager
Company: Restaurant365
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As an Associate Enterprise Customer Success Manager you will partner with the Sales team the Onboarding team and the product team to ensure successful launch adoption and outcomes You will manage the longterm relationship by becoming a trusted advisor to some of our largest and most strategic customers You will work with executive stakeholders and champions to provide our enterprise and strategic customers with the highest level of service As a member of this team you should set the bar for customer service <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Develop longterm relationships with enterprise level customers leading to high adoption retention and customer satisfaction <p> <li> <li> <p> Ensure delightful experiences for clients in your portfolio during all stages of the customer journey <p> <li> <li> <p> Strategize with customer to meet and exceed their target goals and ROI <p> <li> <li> <p> Handle escalations and work cross departmentally to issue resolution <p> <li> <li> <p> Set drive and guide project expectations with executive stakeholders <p> <li> <li> <p> Facilitate change management across key stakeholders and roles <p> <li> <li> <p> Ensure enterprise customers are successful with the product presale through launch <p> <li> <li> <p> Attend onsite meetings conferences and trade shows <p> <li> <li> <p> Partner with enterprise AEs for expansion and growth opportunities <p> <li> <li> <p> Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software <p> <li> <li> <p> Infuse clients with Industry best practices to help them grow and thrive <p> <li> <li> <p> Facilitate client meetings both in person and online <p> <li> <li> <p> Act as liaison between customers product managers and executive management to provide feedback on new feature developments <p> <li> <li> <p> Tracking and drive key client metrics such as usage health CSAT and net promoter scores <p> <li> <li> <p> Maintain brand profiles and documentation <p> <li> <li> <p> Responsible for reaching assigned targets for customer KPIs <p> <li> <li> <p> Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders <p> <li> <li> <p> Maintain healthy Salesforce and Gainsight records <p> <li> <li> <p> Participate and lead sessions at user groups and client facing webinars <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> 3+ plus years of experience as a Customer Success Manager or equivalent <p> <li> <li> <p> 3 to 5 years of experience in restaurant operations or equivalent <p> <li> <li> <p> Ability to travel up to 20 <p> <li> <li> <p> Proficient in Microsoft Office Outlook Excel Word and PowerPoint <p> <li> <li> <p> Clear communicator with a professional presence <p> <li> <li> <p> Ability to lead through influence <p> <li> <li> <p> Comfortable working with Clevel executives <p> <li> <li> <p> Proficient in Salesforce or other CRM <p> <li> <li> <p> Efficient and timely with deadlines and deliverables <p> <li> <li> <p> Strong organization and timemanagement skills The ability to work independently without supervision <p> <li> <li> <p> Strong technical aptitude with experience communicating across multiple platforms <p> <li> <ul> <p> <strong> DESIRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Previous R365 experience <p> <li> <li> <p> Previous Gainsight experience or other customer success management platform <p> <li> <li> <p> Previous <a class=fontbold underline fontbold underline fontbold underline href=httpMondaycom rel=noopener noreferrer nofollow target=blank> Mondaycom <a> experience or other project management software <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $75K$90K +CommissionBonus The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Senior Director - Global Sales Operations
Company: Rackspace
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Provides strategic and operational direction in the areas of sales and marketing to the business unit to maximize sales revenues and meet BU objectives Enables high quality operations to run effectively efficiently and in full alignment with business unit amp functional strategies and objectives Serves as a key collaboration source between sales and finance marketing account management legal Product HR amp IT Shares responsibility for sales support functions Ensures that sales goals and forecasts are consistent with the longrange company strategic objectives and achieved on monthly quarterly and annual timeframe <p> <p> <p> <p> <p> <p> <strong> Careel Level Summary <strong> <p> <ul> <li> <p> Establishes overall direction and strategic initiatives for the Sales Operations function Influences sales strategy as a member of the Sales leadership team Leads through direct and indirect reporting lines <p> <li> <ul> <p> <p> <p> <strong> Critical Competencies <strong> <p> <ul> <li> <p> Has primary accountability for the financial performance of a support function noncore business unit or region <p> <li> <li> <p> Develops and executes function business or region strategy <p> <li> <li> <p> Influences the allocation of resources across multiple divisions regions or subfunctionsfunctions <p> <li> <li> <p> Applies indepth knowledge of how own area of responsibility integrates with other businesses across the company and how the company differentiates itself from competitors to create competitive advantage <p> <li> <ul> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Provides strategic and operational direction to maximize sales bookings and meet business unit objectives Ensures the proper use and level of financial and human resources to meet the goals and objectives Responsible for attracting developing retaining amp engaging a team of world class operations leaders necessary to enable the strategy and plan of the sales amp marketing teams <p> <li> <li> <p> <strong> Business Management finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Reporting analytics and analysis for bookings management including a forecasting b demandlead generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Process creation amp facilitation for driving weeklymonthlyquarterly business management rhythm for bookings management including a forecasting b demand generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Design and colead quarterly sales business reviews with inside and outside sales teams and cross functional leadership <p> <li> <li> <p> Scorecard design and facilitate management including activity tracking <p> <li> <li> <p> Insight development leading to action This is a key element of the business management aspect of the role What are the so whats of the data that lead to changes that optimize sales results <p> <li> <li> <p> <strong> Develop and maintain key sales metrics KPIs activity productivity vs benchmarks <strong> <p> <li> <li> <p> Codevelop and maintain key sales activity productivity metrics vs key benchmarks <p> <li> <li> <p> Analyze root cause for missing key metrics and KPIs and offer suggestions to improve <p> <li> <li> <p> <strong> Sales Effectiveness finance amp legal dependency amp collaboration <strong> <p> <li> <li> <p> Comprehensive sales productivity development via methodology adoption management including selection training mentorship community management etc <p> <li> <li> <p> Deal coaching amp large deal management process lead the sales manager vs being led <p> <li> <li> <p> Commercial terms amp proposal support <p> <li> <li> <p> Pricing support <p> <li> <li> <p> <strong> Sales Strategy finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Assist the Business Unit in Customer segmentation amp buying propensity scoring design <p> <li> <li> <p> Assist the Business Unit in sales model territory design amp optimization <p> <li> <li> <p> Assist the Business Unit in Resource distribution <p> <li> <li> <p> Assist the Business Unit in Sales program design amp management <p> <li> <li> <p> Manage Rules of Engagement ROE development amp dispute resolution across Operating Units <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Excellent management skills with the ability to effectively direct sales and field operations in order to maximize revenues and profits <p> <li> <li> <p> Deep knowledge of sales principles and practices <p> <li> <li> <p> Superb time management communication decisionmaking interpersonal presentation and organizational skills <p> <li> <li> <p> Proven ability to develop lead and motivate high performing teams and inspire team confidence and respect mentoring coaching collaborating providing clear expectations training guidance career growth opportunities and conflict resolution <p> <li> <ul> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree required preferably in Finance Business or a related field <p> <li> <li> <p> High school diploma or equivalent required <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 15 20 years of progressively responsible experience in Business Operations Sales Operations andor sales including a minimum of 5 years of experience setting strategy and direction for sales organizations <p> <li> <ul> <p> <p> <p> <p> <p> $180300 $308000 a year <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range of Colorado applicants for this role is $180300 $264440 <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <p> <p> $191900 $281490 <p> <p> The anticipated starting pay range of California Washington state and New York City applicants for this role is $210000 $308000 <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p> <p> <p> <p> <p><p>