Analyze Messages Obtained During Flight Jobs in USA
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Deal Desk Manager
Company: Eventbrite, Inc.
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> THE CHALLENGE <strong> <p> <p> At Eventbrite we are bringing innovative products and a fresh approach to an industry with entrenched interests and diverse competition We believe that innovative technology and a customercentric mindset are key elements to building a successful business and creating worldclass customer experiences It is critical to the company strategy that the sales organization attracts and retains highquality creators through diversifying capital deal terms remaining competitive and enabling creative ways to address creator needs <p> <p> <p> <p> <strong> THE TEAM <strong> <p> <p> Partnering daily with sales leadership this role sits in the Business Operations team We are focused on driving global optimization innovation and growth through analytical insights and operational rigor both at the strategic and tactical levels We set KPIs to measure what matters analyze whats happening to find ways to improve and drive global execution through process definition and operating rhythm management <p> <p> <p> <p> <strong> THE ROLE <strong> <p> <p> The Deal Desk Program Manager ensures that sales deals balance revenue growth with profitability They will partner with Sales Finance Legal and GotoMarket Business Systems teams to structure deals approve discounts and working capital offerings and enforce SOX and internal policy compliance To be successful in this role they will need to be disciplined proactive and curious someone who loves challenges and succeeds at juggling multiple assignments in a fastpaced environment As a program manager the ideal candidate is experienced in helping with deals on the frontlines but also passionate about continuous improvement and finding opportunities to evolve strategies processes and systems <p> <p> <p> <p> YOU WILL <p> <ul> <li> <p> Develop creative structures and coordinate approvals for complex deals <p> <li> <li> <p> Collaborate with Sales and Finance to develop pricing strategies and discounting guidelines <p> <li> <li> <p> Review and approve sales proposals ensuring accuracy completeness and alignment with company policies <p> <li> <li> <p> Conduct deal reviews to assess risk identify opportunities and provide recommendations for deal structure and pricing <p> <li> <li> <p> Serve as the primary point of contact for sales teams regarding dealrelated discount and working capital questions and escalations <p> <li> <li> <p> Develop and manage reports to analyze deal performance and provide insights to drive improvements in pricing terms and negotiation strategies <p> <li> <li> <p> Develop and maintain deal management tools templates and processes to streamline operations and improve efficiency <p> <li> <li> <p> Serve as a thought leader within the sales organization bringing industry best practices to the conversation and acting as a force multiplier to advance our results globally <p> <li> <li> <p> Working capital program discounting deal analyzer bonuses upfronts <p> <li> <li> <p> Understand strategy around pricing packaging discounting capital offerings terms etc <p> <li> <ul> <p> <p> <p> THE SKILLSET <p> <ul> <li> <p> 5+ years demonstrated ability in deal desk sales operations revenue operations pricing strategy sales financial analysis sales leadership or relevant experience <p> <li> <li> <p> Handson experience with sales deal structures contract negotiations approval processes pricing strategy compliance management <p> <li> <li> <p> Ability to build trusted relationships and influence peers and leadership <p> <li> <li> <p> Adaptable to changing needs and situations in a fastpaced environment <p> <li> <li> <p> Highly motivated resultsoriented selfdirected and collaborative <p> <li> <li> <p> Required Skills Salesforce Excel Conga or equivalent software <p> <li> <li> <p> Able to navigate ambiguity adjusting program direction to meet business needs <p> <li> <li> <p> Effective clear and concise verbal and written communication to both technical and nontechnical audiences including executives <p> <li> <li> <p> Creative problemsolving <p> <li> <li> <p> Extremely detailoriented <p> <li> <li> <p> Analytical skills <p> <li> <li> <p> Ability to operate effectively in a fastpaced environment with competing priorities <p> <li> <ul><p>
Director - Commerce Partnerships
Company: Nearform
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> Nearform a global tech consultancy specializing in software solutions for enterprises is actively recruiting for a Director Composable Partnerships Were looking for someone with a solid grasp on the tech landscape and a special talent for composability the ability to seamlessly bring diverse elements together If you have a knack for building genuine relationships a strategic mindset and a proven track record in partnerships you might be the person were looking for This role reports directly to our SVP of Global Sales for our CCS business unit and offers an opportunity to make a significant impact on our partnership initiatives <p> <p> <strong> As a Director Composable Partnerships you will be responsible for <strong> <p> <ul> <li> <p> Strategic Partnership Development Identify evaluate and cultivate strong longterm relationships with potential strategic partners aligned with Nearforms goals <p> <li> <li> <p> Collaboration and Alliances Collaborate with internal teams to identify collaboration opportunities and drive initiatives for revenue generation through successful partnerships <p> <li> <li> <p> Negotiation and Contract Management Lead negotiations with potential partners and draftmanage partnership agreements <p> <li> <li> <p> Market Analysis Stay informed about industry trends and emerging technologies conducting market analysis to identify partnership opportunities <p> <li> <li> <p> Revenue Generation Explore and execute revenue generation initiatives through strategic partnerships identifying new business opportunities to expand market reach <p> <li> <li> <p> Communication and Reporting Effectively communicate partnership strategies successes and challenges to internal stakeholders providing regular reports on the performance and impact of Composable Commerce partnerships <p> <li> <li> <p> Thought Leadership Participate in relevant forums and industry events to establish Nearform as a thought leader <p> <li> <li> <p> Compliance Ensure all partnership activities comply with relevant laws regulations and ethical standards <p> <li> <li> <p> Account Targeting and Marketing Target specific accounts in markets creating accountbased marketing plans and leveraging sales strategy to penetrate targeted accounts and create value <p> <li> <li> <p> Value Proposition Sell value and create a compelling business case for potential partnerships <p> <li> <ul> <p> <strong> Essential Skills <strong> <p> <ul> <li> <p> 10+ years of successful partnership experience in B2B tech professional services with enterpriselevel customers specializing in custom software development and digital product design <p> <li> <li> <p> Proven track record of working closely with leaders across the organization to drive strategy and execution <p> <li> <li> <p> Successfully develop and manage partnerships driving partner account activity and consistently meetingexceeding revenue targets <p> <li> <li> <p> Have solid experience in creating and building differentiated relationships with strategic partners <p> <li> <li> <p> Exhibit highly developed social skills to maintain positive partner relationships at all levels of organizations <p> <li> <li> <p> Be a selfstarter with excellent time management skills and the ability to remain focused in a fastpaced environment <p> <li> <li> <p> Possess excellent verbal and written communication presentation and organizational skills <p> <li> <li> <p> Travel Ready for Strong Relationships 25 50 Willingly embraces travel averaging 25 for essential facetoface interactions with flexibility up to 50 during peak periods Recognizes the pivotal role these engagements play in fortifying lasting relationships <p> <li> <ul> <p> <strong> Desired Skills <strong> <p> <ul> <li> <p> Advanced degree in business marketing or a related field <p> <li> <li> <p> Familiarity with members of the MACH Alliance a plus <p> <li> <li> <p> Proven success in selling custom software or digital products with a focus on ecommerce <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Medical Vision and Dental Coverage amp 401k <p> <li> <li> <p> Enjoy a comprehensive paid time off package encompassing holidays sick leave and flexible vacation days Take the time you need to recharge care for yourself and make the most of your moments outside of work <p> <li> <li> <p> Work remotely we have a genuine dedication to worklife balance <p> <li> <li> <p> Work flexibility we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters school run no problem <p> <li> <li> <p> Home Office Support Receive a home office stipend to help you create a comfortable and productive workspace <p> <li> <li> <p> Investment in Growth Access a generous professional development budget to support ongoing learning and career growth <p> <li> <li> <p> Positive Company Culture Join a positive and collaborative company culture that places value on worklife balance <p> <li> <li> <p> The Wellness Hub We have a genuine commitment to fosteringimproving Nearformers wellbeing we offer resources and support including a Nearform advice line which offers confidential support for anything from relationship issues to staying healthy <p> <li> <ul> <p> <strong> About Us <strong> <p> <p> At Nearform we value collaboration and a curious mindset that fuels our dynamic team With a decade of experience weve achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup <p> <p> Our focus on digital transformation means creating practical usercentric products that help enterprises enter markets quickly enhance customer experiences and reshape workflows Bolstered by recent investment Nearform is gearing up to extend its impact to more enterprises <p> <p> Despite our global presence Nearformers form a closeknit community built on trust and camaraderie Our annual company retreat in nonpandemic times brings us together reflecting our commitment to opensource values and the exchange of thoughts and ideas Join us at Nearform and be part of a journey marked by innovation and progress <p> <p> <strong> Inclusion <strong> <p> <p> Inclusion is one of our core values We dont discriminate by race religion national origin gender identity sexual orientation age marital status veteran status or disability status <p> <p> All persons hired will be required to verify identity and eligibility to work in the country where employed We are not offering working visa sponsorship at this time <p><p>
Staff Security Engineer (Governance, Risk, and Compliance)
Company: 1Password
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Here at 1Password we are deeply committed to customer privacy and security The Governance Risk and Compliance GRC Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement <p> <p> <p> <p> Were looking for an experienced security engineer to join our highly collaborative team In this role you will collaborate crossfunctionally with teams across the company to establish a worldclass 3rd party risk program contribute to GRC programs and initiatives such as audits and security assurance and help to define and establish a risk management program across multiple stakeholders <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Minimum of 7+ years of combined experience in the security and GRC space <p> <li> <li> <p> Familiarity and experience working with security frameworks such as SOC 2 NIST 80053 ISO 27001 CIS etc <p> <li> <li> <p> Willingness to wear different hats and work on areas where needed <p> <li> <li> <p> Experience working with and implementing GRC tools and processes specifically a Third Party Risk program <p> <li> <li> <p> Must excel in communication and demonstrate the ability to explain technical security concepts to a nontechnical audience <p> <li> <li> <p> Experience in the creationdesign of business continuity and disaster recovery programs risk management andor vulnerability management programs <p> <li> <li> <p> Must have a highly collaborative and teamworkfocused approach as well as a heart for mentoring and leveling up your teammates <p> <li> <li> <p> Must be able to assess and mitigate corporate risk within the organization <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Own design and manage the continued enhancement of a Third Party Risk Management program including but not limited to strategy roadmap and controls to address regulatory requirements across multiple jurisdictions <p> <li> <li> <p> Communicate our compliance framework and Third Party Risk Management Program requirements to all relevant stakeholders internal and external <p> <li> <li> <p> Engage crossfunctionally with groups such as Engineering Finance Legal Product and Sales to establish a thoughtful strategic and tactical approach to our Third Party Risk Management Program and related processes <p> <li> <li> <p> You will assist with analysis and preparation for internal and external audits <p> <li> <li> <p> Accurately and effectively communicate our compliance position and programs to auditors and customers <p> <li> <li> <p> Partner with other members of the security team to establish security guidelines that enable the organization to move fast in a safe and secure manner <p> <li> <li> <p> To operate as a technical leader by helping define the GRC roadmap and by leveling up junior employees <p> <li> <li> <p> Build strong relationships with partner and stakeholder teams in order to build a scalable GRC program <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Product Marketing Manager
Company: Smartcar
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> Smartcar is on a mission to simplify how people securely connect their favorite apps and services to their cars We build developerfriendly vehicle APIs so businesses can use a single integration to make their products available to cars across brands <p> <p> <p> <p> Founded in 2015 Smartcar has raised $36M from Andreessen Horowitz New Enterprise Associates and Energize Capital We are now the leading developer platform for mobility businesses across North America and Europe serving amazing customers such as Uber Turo NRG Uplight Emovis and AutoNation <p> <p> <p> <p> Innovative mobility companies use our API platform to manage EV charging verify mileage issue digital car keys monitor fleets and much more <p> <p> <p> <p> As Sr Product Marketing Manager you will define lead and drive the gotomarket strategy within the Energy sector to drive awareness preference adoption and category leadership Key responsibilities include core messaging and product positioning product launches and sales enablement market analysis and competitive intelligence and product activation initiatives In this role you will collaborate with crossfunctional stakeholders including Product Marketing Sales and Customer Success <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpssmartcarcomblogsmartcarinterviewprocess rel=noopener noreferrer nofollow target=blank> Feel free to check out what our interview process looks like <a> <p> <p> <p> <p> This role is remote within the United States Wed love for you to join us <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Lead product marketing for Smartcar in the Energy sector focusing on DERMsVPPs utilities amp energy retailers home energy and EV charging networks <p> <li> <li> <p> Craft differentiated product narratives positioning and messaging for personas and use cases within the Energy sector <p> <li> <li> <p> Drive GTM strategies to enhance sales pipeline accelerate deals and improve funnel conversions <p> <li> <li> <p> Develop playbooks and sales enablement collateral including pitch decks 1pagers solution briefs competitive battle cards demos and more <p> <li> <li> <p> Conduct thorough customer competitive and market research to influence marketing sales and product strategy <p> <li> <li> <p> Manage new API endpoint introductions feature releases pricing packaging and branding efforts <p> <li> <li> <p> Support industry and solutions marketing campaigns customer marketing initiatives social paid digital PRAR and industry events <p> <li> <li> <p> Establish and track KPIs that matter <p> <li> <li> <p> Manage agency and contractor relationships as needed <p> <li> <li> <p> Occasional travel required <p> <li> <ul> <p> <p> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> 610 years of B2B SaaS product marketing experience <p> <li> <li> <p> Industry experience in DERMsVPP home energy utilities amp energy retailers or EV charging networks highly desirable <p> <li> <li> <p> Quick learner of product and technical concepts <p> <li> <li> <p> Proven track record of partnering with technical and sales teams <p> <li> <li> <p> Strategic thinker with the ability to execute in a fastpaced ambiguous environment <p> <li> <li> <p> Strong verbal written and visual communications skills <p> <li> <li> <p> Metricsfocused detailoriented and resultsdriven <p> <li> <li> <p> Experience with marketing automation and CRM tools OrttoAutopilot Hubspot Salesforce etc <p> <li> <li> <p> Bachelors degree Masters advanced degree andor MBA desirable <p> <li> <ul> <p> <p> <p> <strong> Manager <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominmswendylee rel=noopener noreferrer nofollow target=blank> Wendy Lee <a> <p> <li> <ul> <p> <p> <p> <strong> Your Team <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomindadgaromid rel=noopener noreferrer nofollow target=blank> Omid Dadgar Sr Product Marketing Manager <a> <p> <li> <li> <p> Laura Partyka Sr Account Based Marketing <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominjessicaoceguera rel=noopener noreferrer nofollow target=blank> Jessica Oceguera Demand Generation Manager <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominamberlivingston rel=noopener noreferrer nofollow target=blank> Amber Livingston Marketing Manager <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominwinonarajamohan rel=noopener noreferrer nofollow target=blank> Winona Rajamohan Content Marketing Manager <a> <p> <li> <ul> <p> <p> <p> <strong> Compensation and Benefits Package <strong> <p> <ul> <li> <p> Base salary determined by years of experience $125000 $170000 plus a 75 variable <p> <li> <li> <p> Equity <p> <li> <li> <p> Remote work within the United States <p> <li> <li> <p> Health Dental and Vision covered at 90 for all plans and 80 coverage for dependents which amounts to approximately 11 thousand dollars a year <p> <li> <li> <p> 401K matching at 4 <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Wellness stipend of $50 a month <p> <li> <li> <p> Cell phone and Internet stipend of $50 a month <p> <li> <li> <p> $300 yearly learning and development stipend <p> <li> <li> <p> $350 workfromhome stipend <p> <li> <li> <p> 8 weeks of 100 paid parental leave with an additional 4 weeks unpaid 1week half day ramp back time and a 5 week Factor subscription <p> <li> <li> <p> 10 days of paid bereavement leave <p> <li> <ul> <p> <p> <p> <strong> Expected Hours <strong> <p> <ul> <li> <p> You are free to work standard work hours for your time zone <p> <li> <li> <p> <strong> One important note <strong> Most of the team is based on the west coast therefore please expect to be available between the hours of 9AM and 4PM PT for outreach or meetings We will do our best to ensure meetings are not late in your evening but will not always be able to do so <p> <li> <ul> <p> <p> <p> <strong> Sponsorship <strong> <p> <ul> <li> <p> We do not currently support any new sponsorship opportunities or sponsorship transfers for this role <p> <li> <ul> <p> <p> <p> <strong> Recruiter For This Role <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominstevenstoneminiProfileUrn=urn3Ali3AfsminiProfile3AACoAACbE6i0BLHhXmBuwCmdTisOknPnjkJSRYamplipi=urn3Ali3Apage3Adflagship3searchsrpall3BoUJOEzyqQ8Sd9GZGUSrrwA3D3D rel=noopener noreferrer nofollow target=blank> Steven Stone <a> <p> <li> <ul> <p> <p> <p> <p> <p> Smartcar is an equal opportunity employer If you require accommodations for a disability or special need during the interview process please contact us at HRsmartcarcom Were here to ensure your comfort and provide reasonable support <p><p>
UX/Web Copywriter
Company: Beacon Digital Marketing
Location: USA
Posted Apr 28, 2024
<div><span style=fontsize 11pt>Start Date Immediate<span><div><div><span style=fontsize 11pt>Location Remote<span><div><div><span style=fontsize 11pt>Reports to Director Web <span><div><div><span style=fontsize 11pt>Job Type Contract<span><div><div><span style=fontsize 11pt>Salary Range DOE <span><div><div><br><div><div><span style=fontsize 16pt>Join Our Growing Team<span><div><div><span style=fontsize 11pt>Beacon Digital Marketing is looking for a contract UXWeb Copywriter to be part of a fun fastpaced and growing B2B digital marketing agency This UXWeb Copywriter will craft compelling usercentered content for digital interfaces like websites and social media platforms targeting general users and CSuitelevel executives The focus will be on enhancing the user experience through engaging microcopy navigational prompts CTAs informational content and supporting multimedia elements like video scripts <span><div><div><br><div><div><span style=fontsize 11pt>This individual will collaborate with UX designers and content strategists to ideate and iterate on content that supports usability brand storytelling and user engagement objectives This role requires a keen understanding of how copy influences user interactions and decisionmaking within digital environments<span><div><div><br><div><div><span style=fontsize 11pt>This position presents a unique opportunity to join a remotefirst digital agency working with B2B clients who are shaping the future of business Our clients are growthmode companies in the cyber security fintech B2B SaaS and professional services industries<span><div><br><br><div class=h3>Responsibilities<div><li style=>Develop highconverting copy for all website and landing pages product amp solution descriptions and company stories<li><li style=>Working closely with UXUI designers developers and product managers to ensure that the textual content fits well within the design framework and contributes positively to the user interface<li><li style=>Participating in usability testing and accepting feedback on how well the copy works within the user experience Making adjustments based on user feedback to improve clarity engagement and effectiveness<li><li style=>Work closely with content strategists to write copy that meets business goals target audience preferences and industry trends<li><li style=>Collaborate with the creative amp content teams to maintain a consistent brand voice and tone ensuring alignment with brand personality values and messaging strategy<li><li style=>Implement best SEO practices utilize keyword research and seamlessly incorporate relevant keywords for improved organic visibility<li><li style=>Review and edit copy for accuracy consistency grammar punctuation and adherence to brand guidelines enhancing clarity and effectiveness<li><li style=>Collaborate with crossfunctional teams including creative amp content to align copy with visual elements and overall campaign objectives<li><li style=>Conduct thorough research on target audiences market trends and competitors to inform effective messaging strategies<li><li style=>Optimize copy for SEO ensuring both persuasiveness and search enginefriendliness<li><li style=>Ensuring that all written content is accessible and inclusive making it understandable for people with various disabilities and from diverse backgrounds<li><br><br><div class=h3>Qualifications<div><li style=>Proven experience as a UXWeb Copywriter or similar role<li><li style=>Strong understanding of digital marketing user experience and customer behavior<li><li style=>Exceptional writing and editing skills with a portfolio showcasing successful conversionfocused projects<li><li style=>Ability to interpret data and analytics to inform and optimize copy strategies<li><li style=>A creative thinker with a strategic mindset and the ability to translate complex ideas into simple compelling messages<li><li style=>Detailoriented with excellent organizational and project management skills<li><li style=>Certifications in UX Writing Digital Marketing or SEO preferred <li><li style=>Basic HTML and Markdown knowledge preferred <li><li style=>Familiarity with Google Suite Figma HotJar ClickUp Slack and related tools is a plus<li><div><span style=fontsize 16pt>Were in the Happiness Business<span><div><div><span style=fontsize 11pt>Thats why everyone on the team has a voice at the table Were working together to build a great workplace with supportive colleagues and opportunities for advancement and leadership<span><div><div><br><div><div><span style=fontsize 11pt>At Beacon Digital our mission is to help B2B companies generate more leads gain greater awareness among target audiences and leverage technology to become more efficient marketing organizations Drawing on many years of experience working with top global brands across a variety of industries we work closely with our clients to achieve measurable business results with our online strategies Our team includes a number of seasoned marketing professionals expertly assembled to meet the unique needs of each client <span><div><div><br><div><div><span style=fontsize 11pt>Our services span many facets of marketing including digital marketing strategy consulting lead generation and lead nurturing campaigns online advertising strategy and management SEMPPC search engine optimization SEO social media strategy management contests and advertising email marketing marketing automation and CRM integrations marketing analytics and much more Beacon Digital was founded in Beacon NY in the scenic Hudson Valley but our remote workforce is located throughout the United States <span><div><div><br><div><div><span style=fontsize 11pt>Learn more about us at <span><a class=postingslink href=httpbeacondigitalmarketingcom rel=nofollow style=fontsize 11pt>httpbeacondigitalmarketingcom<a><span style=fontsize 11pt><span><div><div> <div><div><br><div><div><span style=fontsize 16pt>Everyone belongs at Beacon<span><div><div><span style=fontsize 11pt>We welcome those from all walks of life across race gender sex age religion identity education disability and citizenship or veteran status<span><div><div><br><div><div><span style=fontsize 11pt>The path to more diverse representation in marketing and within our company does not end with a statement In fact a statement is where it begins Our greatest strengths will always be our differences pushing us to reach global audiences and to challenge the status quo <span><div><div><br><div><div><span style=fontsize 11pt>We promise to keep listening keep learning and keep paying attention to ensure that we are building a culture in which all voices are included and heard <span><div><div><br><div><div><b style=fontsize 11pt>Apply Now<b><span style=fontsize 11pt> Interested candidates should submit a resume and cover letter No agencies please<span><div><img src=httpsremotivecomjobtrack1909138blankgifsource=publicapi alt=>
Senior Tax Analyst
Company: Chainlink Labs
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Finance Team <strong> <p> <p> The Finance team is focused on enabling Chainlink Labs to operate as a financially healthy and responsible business building for speed and scale while avoiding unnecessary friction We manage our capital resources carefully surveying the road ahead to anticipate and prepare for any turn and ensure the right resources are allocated for maximum returns We analyze the business and report on key performance indicators partner closely with other teams across the company and ensure that we drive the right business outcomes proper compliance and accountability <p> <p> <p> <p> In this position you will work directly with our Senior Tax Manager to support the organizations tax compliance and planning strategy This role is a great opportunity to apply your international tax knowledge to deal with novel and cuttingedge tax cases in the blockchain space <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Lead the effort of gathering data and assist with the review for all tax filings including US federal state local and foreign local tax returns <p> <li> <li> <p> Prepare global tax provision reconcile tax accounts assist with the statutory audit of income tax provision as needed <p> <li> <li> <p> Support the development of transfer pricing policies the respective intercompany accounting transfer pricing adjustments calculations <p> <li> <li> <p> Perform tax research on various tax issues including US international tax corporate and partnership tax tax treaties transfer pricing and tax legislation updates etc <p> <li> <li> <p> Document and maintain appropriate audit ready tax workpapers processes and procedures <p> <li> <li> <p> Able to effectively and efficiently partner with internal stakeholders including but not limited to Finance Accounting FPampA Legal and HR <p> <li> <li> <p> Assist with managing external advisor and budget <p> <li> <li> <p> Proactively identify opportunities to improve efficiency <p> <li> <li> <p> Assist with tax planning efforts and other duties special projects as assigned and support tax audits as needed <p> <li> <li> <p> Support the implementation of ERP system and tax software as needed <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Bachelors degree in Finance Accounting CPA preferred <p> <li> <li> <p> 4+ years of relevant senior tax experience in handson US corporate and international tax compliance and tax operational experience <p> <li> <li> <p> Selfstarter with ability to prioritize tasks manage deadlines and multiple projects and responsibilities timely and effectively excellent attention to detail <p> <li> <li> <p> Take ownership of all tasks assigned <p> <li> <li> <p> Willing to grow in a startup environment openmindedness and adaptability <p> <li> <li> <p> Proficiency in Excel and Google Sheets ERP experience <p> <li> <li> <p> Curiosity and a genuine interest in cryptocurrency and blockchain industries industry specific tax compliance matters is preferred but not required <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Positive attitude work ethic resourcefulness and flexibility <p> <li> <ul> <p> <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
Staff Data Scientist - Growth
Company: Pinterest
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner with crossfunctional teams to initiate lead or contribute to largescalecomplex strategic projects with particular focus on Machine learning initiatives <p> <li> <li> <p> Work with a team of crossfunctional teams to identify new opportunities for business growth and develop algorithms and methodologies to address them <p> <li> <li> <p> Analyze largescale data and develop and execute rigorous analysis using causal methodology to drive business decisions <p> <li> <li> <p> Design measurement strategy advise on experimentation best practices identifying flaws in experiment practices and results building tools for experiment analysis <p> <li> <li> <p> Act as a thought partner to senior leaders to prioritizescope projects provide recommendations and evangelize datadriven business decisions in support of strategic goals <p> <li> <li> <p> Provide technical guidance and mentorship to junior team members on solution design as well as lead codedesign reviews <p> <li> <ul> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 8+ years of combined postgraduate academic and industry experience applying scientific methods to solve realworld problems on webscale data <p> <li> <li> <p> Strong background in statistical machine learning experimentation <p> <li> <li> <p> Proven ability to apply scientific methods to solve realworld problems on webscale data <p> <li> <li> <p> Expertise in at least one scripting language ideally PythonR <p> <li> <li> <p> Proficiency in SQLHive <p> <li> <li> <p> Strong business and product sense delight in shaping vague questions into welldefined analyses and success metrics that drive business decisions <p> <li> <li> <p> Excellent communication skills able to lead initiatives across multiple product areas and communicate findings with leadership and product teams <p> <li> <li> <p> Experience leading key technical projects and substantially influencing the scope and output of others <p> <li> <ul> <p> <p> <p> <strong> What skills are ideal but not required <strong> <p> <p> Exposure to one or more of the following areas is beneficial Ideal candidates would have exposure to 2+ of these areas and deep familiarity in 1 or more areas <p> <ul> <li> <p> <em> Strongly desired experience working in <em> <strong> <em> Growth <em> <strong> <em> function <em> <strong> <strong> in particular experience working on notifications paid marketing user acquisition <p> <li> <li> <p> Experience working on ranking algorithms <p> <li> <li> <p> Statistical rigor Experience with causal inference projects <p> <li> <li> <p> ML modeling ideally with biased incomplete training data Has built models end to end feature design feature selection training data implementation iteration productionization and can intelligently discuss tradeoffs decisions at each step <p> <li> <ul> <p> <p> <p> This position is not eligible for relocation assistance <p> <p> <p> <p> LINM4 or LIREMOTE <p><p>
Senior Director - Business Operations
Company: Upwork
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Senior Director Business Operations is pivotal in harmonizing and streamlining work across all Upwork business units and functional teams This role connects context and teams fostering productive collaboration operational efficiencies and clarity in alignment with the companys nearterm and longterm strategies We seek a candidate with serviceminded leadership a humble attitude a strong work ethic and the ability to quickly grasp the broader business context This individual contributor role reports to the VP Business and Product Operations <p> <h3> Key Responsibilities <h3> <ul> <li> <p> Collaborate with crossfunctional teams to align strategy with execution ensuring that each departments efforts cohesively contribute to the companys strategic goals <p> <li> <li> <p> Drive strategic planning processes across the business unit including the formulation of annual and longterm strategic plans Ensure that strategies are clearly communicated and understood and aligned with the broader company processes and cadences <p> <li> <li> <p> Lead the development and implementation of strategies to improve business operational processes and systems promoting effectiveness efficiency and simplicity across the organization <p> <li> <li> <p> Identify opportunities for operational innovation and improvements and lead crossfunctional projects to implement these changes <p> <li> <li> <p> Analyze business operations and performance data to make informed decisions and recommendations to senior leadership <p> <li> <li> <p> Serve as a key liaison between different teams ensuring clear communication and coordination on shared goals and initiatives <p> <li> <ul> <h3> What is Takes to Catch Our Eye <h3> <ul> <li> <p> A proven track record of developing and implementing strategies that have substantially increased a companys market presence and profitability particularly within digital marketplaces or similar platforms <p> <li> <li> <p> Exceptional leadership and interpersonal skills with experience in building mentoring and retaining highcaliber strategic and operational teams <p> <li> <li> <p> Strong analytical and decisionmaking abilities paired with a willingness to dive into the details and drive material business improvements through handson strategy execution <p> <li> <li> <p> Experience in helping teams turn strategies into plans and execution working within the appropriate budget schedule and scope constraints <p> <li> <li> <p> Demonstrated capacity for creative and critical thinking in the face of fastpaced dynamic industry changes with an emphasis on innovative solutions and strategic risktaking <p> <li> <ul> <p> <p> <p> <em> The annual base salary for this position in California and Washington ranges from $217000 $300000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups And oh yeah weve also got amazing benefits including medical insurance for you and your family unlimited PTO 401k with matching 12 weeks of paid parental leave and a generous Employee Stock Purchase Plan Check out our Life at Upwork page to learn more about our benefits and the employee experience <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>
Customer Experience Associate
Company: Alma
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Customer Experience Associate Hourly <strong> <p> <p> As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays <p> <p> <strong> Start Date <strong> May 21 2024 <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <p> <li> <li> <p> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <p> <li> <li> <p> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <p> <li> <li> <p> Triage issues and support tickets that come in that require support from others across the team <p> <li> <li> <p> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> You have 1+ years working in customer experiencesupport or serviceoriented roles <p> <li> <li> <p> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <p> <li> <li> <p> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <p> <li> <li> <p> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <p> <li> <li> <p> You are highly organized with an acute attention to detail <p> <li> <li> <p> You are comfortable with change and learning new skills <p> <li> <li> <p> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <p> <li> <li> <p> You may have experience working at a startup or fastpaced work environment <p> <li> <li> <p> You appreciate and can engage with consistent feedback <p> <li> <li> <p> You have a deep passion for our mission and the future of mental health <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> 3 weeks of PTO plus 7 sick days to recharge <p> <li> <ul> <p> Hourly Rate $2350 per hour <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p><p>
HR Specialist, Systems & Data
Company: Descript
Location: USA
Posted Apr 27, 2024
<div class=h3><strong>Job Overview<strong><div> <p>Descripts HR Specialist will play a pivotal role in elevating our HR function to new heights This position will ensure our operations are streamlined our decisionmaking is driven by accurate and relevant data and we have robust HR systems and processes that enhance employee experience By maintaining and optimizing our HR systems updating and analyzing critical people data and assisting with important backend HR tasks the HR Specialist will ensure that our team remains agile informed and ready to support our growing organization<p> <p>Your contributions in this role will be key in building a foundation that scales with our team maintaining our culture of curiosity and driving operational excellence across the HR team and Descript as a whole<p> <div class=h3><strong>Responsibilities<strong><div> <ul style=> <li style=><strong>Run SemiAnnual Compensation Review Cycles<strong> Take charge of our semiannual compensation review process by owning all data collection analysis presentation and mapping to ensure competitive and equitable pay practices<li> <li style=><strong>Build Team Data and Reporting Functions<strong> Ensure our data and reporting capabilities continue to scale with the company for actionable insights and informed decisionmaking<li> <li style=><strong>Maintain and Optimize HR Systems<strong> Lead the administration and optimization of BambooHR TriNet Assemble Human Interest Carta and other HR systems to support our growing needs as a team and company<li> <li style=><strong>Facilitate Immigration Processes<strong> Work with our employees and immigration attorneys to streamline immigrationrelated activities ensuring timely compliance and support for our diverse workforce<li> <li style=><strong>Partner with our Finance Team<strong> Work closely with our finance department on compensation budgeting and ensuring financial and HR alignment<li> <li style=><strong>Support HR Programming<strong> Assist with the platform and data administration for all relevant people programming initiatives driving employee engagement satisfaction and retention<li> <li style=><strong>Employee Onboarding and Offboarding<strong> Own backend onboarding and offboarding processes to ensure a seamless transition for employees entering or leaving the company<li> <li style=><strong>Manage Company Perks and Benefits<strong> Oversee enhance and educate employees around our perks and benefits offerings ensuring they remain accessible competitive and aligned with our employees needs<li> <li style=><strong>Adapt to Scaling Startup Needs<strong> Be prepared to take on a wide array of tasks and challenges as they arise in the fastpaced environment of a scaling startup demonstrating flexibility and a cando attitude<li> <ul> <div class=h3><strong>Requirements<strong><div> <ul style=> <li style=>This role can be based remotely but must work 96 PT<li> <li style=>46 years of experience in HR or People Operations ideally in a small to midsize growth startup environment<li> <li style=>Proven experience in building data and reporting structures from the ground up<li> <li style=>Experience as a BambooHR and TriNet administrator and familiarity with other HR systems like Assemble Human Interest and Carta<li> <li style=>Demonstrated ability to autonomously collect analyze communicate and gain alignment on compensation data and bands<li> <li style=>Heightened attention to detail with a proactive focus on data cleanliness system optimization and process improvement<li> <li style=>Strong written and verbal communication skills<li> <li style=>Possess a growth mindset with a readiness to take initiative and an excitement to learn new things quickly No task is too big or too small<li> <li style=>Excellent problemsolving skills and the ability to think outside the box<li> <li style=>A deep understanding of employment law and compliance throughout the US<li> <ul> <div class=h3><strong>Nice to Haves<strong><div> <ul style=> <li style=>Advanced project management skills with a track record of successfully leading and implementing crossfunctional HR and People projects<li> <li style=>Experience with facilitating immigration processes for multiple countries<li> <li style=>A deep understanding of employment law and compliance throughout Canada<li> <ul> <p> <p> <p> <p> <p class=p1>The base salary range for this role is $122213 $190620 Final offer amounts will carefully consider multiple factors including prior experience expertise and location and they may vary from the amount above<p> <p> <p> <p><p><div class=contentconclusion><div class=h2>About Descript<div> <p class=psecurity>Descript is building a simple intuitive fullypowered editing tool for video and audio an editing tool built for the age of AI We are a team of 140 with a <a href=22httpswwwtwittercomandrewmason22 rel=nofollow target=blank>proven CEO<a> and the backing of some of the worlds greatest investors <a href=22httpswwwdescriptcomblogarticleallnewdescriptbackedbyopenaistartupfund22 rel=nofollow target=blank>OpenAI<a> <a href=22httpswwwa16zcom22 rel=nofollow target=blank>Andreessen Horowitz<a> <a href=22httpsredpointcom22 rel=nofollow target=blank>Redpoint Ventures<a> <a href=22httpsmediumcomsparkcapitalwelcomedescripta6caddb9103922 rel=nofollow target=blank>Spark Capital<a> <p> <p class=psecurity>Descript is the special company thats in possession of both product market fit and the raw materials passionate user community great product large market for growth but is still early enough that each new employee has a measurable influence on the direction of the company<p> <p class=psecurity>Benefits include a generous healthcare package catered lunches and flexible vacation time We currently have offices in San Francisco and Montreal and are open to folks working remotely between PT and ET time zones Whether you love WFH or cant wait to get back to being in person were interested in offering an environment that works for you<p> <p class=psecurity>Descript is an equal opportunity workplacewe are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We believe in actively building a team rich in diverse backgrounds experiences and opinions to better allow our employees products and community to thrive <p><div><img src=httpsremotivecomjobtrack1908657blankgifsource=publicapi alt=>
Senior Site Reliability Engineer
Company: Adwerx
Location: USA
Posted Apr 27, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <div class=h4><strong>Our culture<strong><div> <p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <div class=h4><strong>How we work<strong><div> <p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul style=><li style=>Utilize a mature CICD process and deploy to production many times a day<li><li style=>Have productionlike QA environments with a culture of writing automated tests<li><li style=>Define department SLOs and Engineering KPIs to better understand how we work<li><li style=>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li><ul> <div class=h4><strong>Technologies we work with<strong><div> <ul style=><li style=>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li><li style=>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li><li style=>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li><li style=>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li><ul> <div class=h4><strong>In this missioncritical role you will<strong><div> <ul style=><li style=>Design build and maintain the core infrastructure for Adwerx<li><li style=>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li><li style=>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li><li style=>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li><li style=>Participate and run point in handling production incidents<li><li style=>Participate in solution design for new features products systems and tooling<li><li style=>Find new ways to use existing systems to improve scalability and performance for our platform<li><li style=>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li><li style=>Iterate on security standards and reviewing code for secure coding practices<li><li style=>Partner with engineering teams closely to educate and consult<li><li style=>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li><li style=>Participate in oncall rotations along with every member of the engineering team<li><li style=>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li><li style=>Collaboratively plot the course and document Adwerx infrastructure<li><li style=>Build a great customer experience for people using your infrastructure<li><ul> <div class=h4><strong>What Youll Get<strong><div> <ul style=><li style=>Competitive salary and potential for equity<li><li style=>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li><li style=>401k plan with a company match of up to 4<li><li style=>A collaborative work environment where youll learn about and influence every aspect of the business<li><li style=>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li><li style=>The ability to help define the foundational technology that will power the growth of our business<li><li style=>Flexible work scheduling<li><ul><img src=httpsremotivecomjobtrack1908883blankgifsource=publicapi alt=>