Background Investigation Jobs in USA
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Senior/Staff Product Engineer
Company: Grow Therapy
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> What Youll Be Doing <strong> <p> <p> Youll be working directly with our CTO and other members of our executive team to scope out new opportunities for the business Your work will span data visualization machine learning prototyping and more This is a great role for past founders or future founders who want to build and learn quickly <p> <ul> <li> <p> Drive endtoend design and implementation of product requirements including task breakdown delivery testing monitoring and maintenance in a 01 capacity <p> <li> <li> <p> Consistently generate simple and elegant designs and write highquality code that can be easily understood and leveraged by others <p> <li> <li> <p> Collaborate closely with product design and the rest of engineering to turn featureproduct specs into reality as well as with the partnerships team to build demos for partners <p> <li> <li> <p> Influence the features and direction of the platform with your own ideas and proactively identify opportunities to improve business processes <p> <li> <li> <p> Work with the executive team to brainstorm technical solutions to business initiatives <p> <li> <ul> <p> <strong> Youll Be a Good Fit If You Have <strong> <p> <ul> <li> <p> You have experience shipping code for 7+ years <p> <li> <li> <p> You have a BS in Computer Science or related field or equivalent experience <p> <li> <li> <p> Have a strong foundation in computer science with competencies in data structures algorithms software and system design <p> <li> <li> <p> Experience driving multiquarter and multiteam initiatives or projects forward <p> <li> <li> <p> Are successful at communicating with crossfunctional and executive stakeholders and can communicate complicated technical concepts to a wide audience Youre comfortable putting pen to paper to share ideas <p> <li> <li> <p> Have experience with python react applied ML and data visualization <p> <li> <li> <p> Bonus Past founder or strong entrepreneurial background <p> <li> <ul> <p> <em> The base salary range for this role is $180000225000 <em> <p> <p> <em> If you dont meet every single requirement but are still interested in the job please apply Nobody checks every box and Grow believes the perfect candidate is more than just a resume <em> <p><p>
Senior DevOps Engineer - Engineering Operations
Company: Chainlink Labs
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Engineering Team <strong> <p> <p> At Chainlink Labs our engineering team pushes the scale and capabilities of decentralized applications across the industry The Chainlink Network holds gt70 market share in the oracle space solving realworld problems by enabling smart contracts to securely interact with offchain datacomputation <p> <p> <p> <p> We value talented and driven craftsmen who work collaboratively to tackle complex challenges deliver product impact and grow as builders Join us and shape the future of blockchain technology and decentralized finance <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> The Engineering Operations team supports product teams by providing specialized expertise required to keep products in a safe and reliable functioning condition while maximizing delivery velocity Engineering Operations functions as a security release and operational layer ensuring optimal balance between feature delivery velocity and product stability We focus on minimizing operational risk improving tempo and automating manual processes that prevent software delivery from being repeatable and stable <p> <p> <p> <p> DevOps Engineer combines software and systems engineering to build and run largescale massively distributed faulttolerant systems Much of our software development focuses on building infrastructure and eliminating work through automation We are distributed across time zones and continents and we embrace remote work <p> <p> <p> <p> In the EngOps team we follow the infrastructureascode approach and practice GitOps We all have different backgrounds and are determined to help you succeed no matter where you are or who you are If you think you would do a great job at Chainlink we are looking forward to speaking with you even if you dont match 100 of the job requirements those describe people weve usually had a great time working with but theyre not a tickbox exercise <p> <p> <p> <p> <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Automate and reduce complexities around product operations <p> <li> <li> <p> Evangelize and enact best practices as experts <p> <li> <li> <p> Make tooling userfriendly and accessible to create selfsufficient operational experts across the company and our network of Node Operators <p> <li> <li> <p> Continue delivering operational tasks in agreed SLOs to expand scalability and reliability <p> <li> <li> <p> Deliver high product velocity while protecting reliability and operability <p> <li> <li> <p> Pair with engineers from across the company to help with troubleshooting deploy new services and figure out how to increase developer velocity and eliminate pain points <p> <li> <li> <p> Support production systems by being oncall <p> <li> <li> <p> Provide technical leadership for the local team and work closely with partner team technical leads <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Excitement for blockchain Web 30 and similar decentralized technologies <p> <li> <li> <p> Be willing to go oncall Reliability is our most important feature because oncall is an essential component of a reliable system we take it very seriously <p> <li> <li> <p> Bachelors degree in Computer Science similar technical field of study or equivalent practical experience <p> <li> <li> <p> At least 6 years of relevant professional experience in DevOps or SRE and Software engineering background Were big on building internal tools and automation doing code reviews etc <p> <li> <li> <p> Experience designing and implementing automation tools in one or more programming languages <p> <li> <li> <p> Experience with CICD You know how to deploy your services reliably and have used tools like GitHub Actions CirceCI TravisCI or Jenkins to achieve that <p> <li> <li> <p> Experience with scripting and configuration management You can write scripts to automate routine tasks and have familiarity with tools like Ansible Puppet and Chef <p> <li> <li> <p> Experience with infrastructure provisioning tools helping to create and manage a collection of related resources like Terraform CloudFormation AWS Azure Resource Manager ARM Google Cloud Deployment Manager etc <p> <li> <li> <p> Experience with distributed systems and container orchestration You have maintained or even built Kubernetes clusters before and feel comfortable deploying complete new services on them or have familairity with Docker <p> <li> <li> <p> Experience with Gitbased version control systems that keep track of changes to code configuration and enable collaboration <p> <li> <li> <p> Strong communication skills Its a fully remote job that requires working with multiple stakeholders across all of Engineering Great communication is as essential as the technical knowledge for this role <p> <li> <ul> <p> <p> <p> <strong> Desired Qualifications <strong> <p> <ul> <li> <p> Experience working in fully remote teams across time zones We are spread out across time zones and prefer asynchronous communication and documenting our work instead of calling meetings <p> <li> <li> <p> Experience working in scaleup companies of a similar size or earlystage startups <p> <li> <li> <p> Experience in blockchain or DeFi space <p> <li> <li> <p> Experience with monitoring and logging You know how to export metrics to Prometheus have built a Grafana dashboard or two and have experience with a centralized logging solution like the Elastic Stack Spunk or LogDNA <p> <li> <li> <p> Contributions to opensource projects or participation in tech communities Being involved with the greater tech community working with people outside of the company mentoring other people giving conference talksin other words the desire to share knowledge <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Account Manager [Mid Market]
Company: 1Password
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <p> <p> <p> <p> We are looking for an accomplished Mid Market Account Manager with 35 years experience who thrives in a fastpaced environment excels in crossfunctional collaboration and has a proven track record in a quotacarrying role <p> <p> <p> <p> In this key position you will be responsible for managing a diverse book of business of approximately 150 accounts with a focus on renewals and driving growth in Annual Recurring Revenue ARR The successful candidate will possess exceptional skills in building and managing their own pipeline engaging in multithreaded relationships and demonstrating expertise in account planning territory management and valuebased selling <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 35 years experience in an Account Executive andor Account Management Sales role <p> <li> <li> <p> Proven track record in a quotacarrying role consistently exceeding targets <p> <li> <li> <p> Experience managing a diverse book of business with approximately 150 accounts <p> <li> <li> <p> Proficiency in strategic account planning territory management and valuebased selling <p> <li> <li> <p> Confidence in presenting to Csuite executives and engaging in highlevel discussions <p> <li> <li> <p> Strong negotiation skills with a track record of successful outcomes <p> <li> <li> <p> Ability to thrive in a fastpaced environment and actively manage your own pipeline <p> <li> <li> <p> Strong organization skills and experience utilizing Salesforce CRM <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> <strong> Account Management <strong> <p> <li> <li> <p> Manage a portfolio of approximately 150 accounts ensuring high client satisfaction <p> <li> <li> <p> Meet and exceed renewal targets while actively identifying opportunities to increase Annual Recurring Revenue ARR <p> <li> <li> <p> <strong> Cross Collaboration <strong> <p> <li> <li> <p> Collaborate seamlessly with Customer Success Managers CSM and Sales Development Representatives SDR to optimize client engagement and identify growth opportunities <p> <li> <li> <p> Engage in multithreaded relationships within client organizations to enhance overall account health <p> <li> <li> <p> <strong> Pipeline Development <strong> <p> <li> <li> <p> Proactively build and manage your own pipeline identifying and pursuing new business opportunities <p> <li> <li> <p> Utilize strategic account planning and territory management techniques to maximize growth potential <p> <li> <li> <p> <strong> ValueBased Selling <strong> <p> <li> <li> <p> Implement valuebased selling strategies to align our solutions with client needs and objectives <p> <li> <li> <p> Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions <p> <li> <li> <p> <strong> Presentation and Negotiation <strong> <p> <li> <li> <p> Confidently present to Csuite executives articulating the value proposition of our products and services <p> <li> <li> <p> Utilize strong negotiation skills to drive mutually beneficial outcomes <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $63000 USD and $85000 USD and is commission eligible The role is also eligible for immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $63000 CAD and $85000 CAD and is commission eligible The role is also eligible for immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> We believe in the power of remote work but we also recognize that some inperson connection with team members and customers is important to help us achieve our mission While we are a remotefirst company occasional travel for inperson engagement will be a part of this role This may include but is not limited to biannual departmentwide offsites quarterly department meetings and periodic customer events These events will typically be held in varying locations across Canada and the USA In leadership roles you can expect to travel once per month on average <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Government Affairs Manager
Company: Flock Safety
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock Safety is looking for an experienced Government Affairs Manager to join our External Affairs team This role will be based in <strong> <strong> the Southeast <strong> <strong> and require regular travel You will be responsible for policy engagement and strategy development within your region including direct interactions with government officials managing outside consultants developing partnerships with thirdparty stakeholders and building coalitions to help fully realize our public policy priorities You will have the opportunity to help shape the future of public safety working with a variety of external and internal crossfunctional partners The ideal candidate will have an established political and public affairs network in the Southeast United States with experience working in emerging technology transportation privacy or public safety <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors degree from an accredited institution required <p> <li> <li> <p> 5+ years of experience lobbying elected officials and staff in state government <p> <li> <li> <p> Demonstrated experience creating and implementing advocacy campaigns directly relevant to state government including achieving short and long term milestones related to advancing policy political andor advocacy goals <p> <li> <li> <p> A strong public speaking presence with the ability to represent Flock Safety before public policy audiences <p> <li> <li> <p> You are a natural connector and relationship builder with a track record of working with external and crossfunctional partners to solve complex problem sets <p> <li> <li> <p> Creative problemsolving and multitasking skills in timesensitive settings including experience driving projects supporting mustwin business objectives <p> <li> <li> <p> A highlevel of comfort working in a fastpaced everevolving startup environment you thrive working in ambiguity <p> <li> <li> <p> A shared passion in our mission to eliminate crime <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Government Affairs Manager at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Complete the onboarding process and attend product briefings to familiarize yourself with Flock Safety <p> <li> <li> <p> Meet with cross functional teams to develop and understand company objectives in key markets <p> <li> <li> <p> At the end of 30 days provide a detailed plan for executing state legislative and regulatory objectives and provide a roadmap for accomplishing objectives Continue executing state plans and communicating progress <p> <li> <li> <p> Write a 30day assessment Include high level objectives key inputs progress self assessment about where you need help and what the next 60 days will look like <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> At the end of 60 Days continue tweaking adding to and executing our agreed upon level plans <p> <li> <li> <p> Continue communicating crossfunctionally with internal stakeholders to understand and support customer objectives <p> <li> <li> <p> Be prepared to succinctly describe our public policy engagement goals strategies and risk mitigation options in each state with active advocacy campaigns <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> At the end of 90 Days you are rolling By now you should be able to fully support our public policy engagements with concise and accurate data clear messaging personal advocacy and strategic thinking You should have detailed plans that youve been executing with a coordinated team And we should be on the path to expanding opportunities while mitigating threats to our business <p> <li> <ul> <h2> <strong> What a typical week may look like <strong> <h2> <ul> <li> <p> <strong> 30 meeting with public officials <strong> Supporting the company by engaging directly with elected officials and educating public policy stakeholders on Flock Safetys contributions to enhancing public safety in the United States <p> <li> <li> <p> <strong> 35 managing outside consulting teams <strong> Be the point of contact for external partners in your region managing complex proactive and reactive policy campaigns on behalf of Flock Safety and our customers <p> <li> <li> <p> <strong> 20 representing Flock Safety at external events <strong> You will have a regular presence at local and with thirdparty organizations in your region working with a variety of public affairs partners to help advance our mission <p> <li> <li> <p> <strong> 10 inform the business <strong> Work with internal partners across Sales Product Legal Communications Operations and more to help guide the business in your region ensuring the perspectives of public policy audiences are considered as part of Flock Safetys business strategy inmarket <p> <li> <li> <p> <strong> 5 collateral development <strong> Support collateral development to help educate priority external affairs audiences and effectively tell our story <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Executive Review A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $110000 to $135000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻 WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚 Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠 Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢 Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p> <p> <p><p>
Senior Customer Success Manager
Company: Vercel
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> To further our commitment to providing an exceptional experience to our Enterprise customers Vercel is looking to add another Customer Success Manager CSM to our fastgrowing Customer Success team The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercels best ideas innovations and capabilities to those customers <p> <p> The CSM role is pivotal in managing everything postsales in the Enterprise customer lifecycle including detailed customer onboarding the setting and measuring of success criteria issue resolution and escalation identifying and generating expansion opportunities and management of the customer renewal <p> <p> The role requires a background working with developers with a strong emphasis on frontend development cloud infrastructure and networking and modern application deployment methods The ability to coordinate well and work with many customers across multiple time zones is crucial as is building longstanding relationships with product champions users and executives for your assigned accounts working closely with them at all times to continually improve their teams Vercel experience and ROI <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Eastern US time zone <strong> <p> <h2> What You Will Do <h2> <ul> <li> <p> Manage a portfolio of Enterprise customers <p> <li> <li> <p> Be a trusted product advisor by aligning Vercel solutions with the customers business strategy <p> <li> <li> <p> Drive incremental value by leading the customer through training and adoption of Vercels best practices <p> <li> <li> <p> Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model <p> <li> <li> <p> Enable customers on how best to use Vercels solutions to Develop Preview and Ship their web properties <p> <li> <li> <p> Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for you book of business <p> <li> <li> <p> Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty <p> <li> <li> <p> Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors <p> <li> <li> <p> Build and maintain account plans including organization mapping and opportunity whitespace <p> <li> <li> <p> Act as the Voice of the Customer to align our resources and efforts to improve the customer experience <p> <li> <li> <p> Partner with the Sales team to help identify and raise expansion opportunities <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> 5+ years of professional experience in B2B SaaS <p> <li> <li> <p> Experience owning endtoend postsales experience and success for Developer Tools Infrastructure andor Open Source products <p> <li> <li> <p> Experience managing Enterprise accounts and maintaining relationships with developers to Csuite level <p> <li> <li> <p> Strong collaboration mindset amp capabilities Comfortable with asynchronous remote work <p> <li> <li> <p> Knowledge of CICD deployment pipeline and the SDLC process <p> <li> <li> <p> Comfortable managing accounts with varying requirements <p> <li> <li> <p> Demonstrable selfstarter curious and solution focused <p> <li> <li> <p> Strong initiative positive attitude and both the ability and willingness to learn technical concepts <p> <li> <ul> <h2> Bonus If You <h2> <ul> <li> <p> Have devised and put in motion growth and activation strategies <p> <li> <li> <p> Experience and proficiency with Frontend web development libraries and frameworks like React Node Nextjs Express etc <p> <li> <li> <p> Can demonstrate an understanding of a CDN andor Proxy <p> <li> <li> <p> Understand well and can communicate clearly about DNS <p> <li> <li> <p> Have experience working with Enterprise applications at global scale <p> <li> <li> <p> Have previously worked at a high growth SaaS company <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA OTE pay range for this role is $13000000 $19600000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Account Manager, Mid-Market
Company: QuinStreet
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> <strong> Job Category <strong> <p> <p> <p> <p> Modernize Home Services is looking for a driven and confident Account Manager to help drive success amp growth for our customers within our fastestgrowing market segment MidMarket Its not just an Account Manager role you are responsible for strategically managing close relationships with top influencers and Clevel executives from Home Improvement Companies that generate $10M$50M Gross Revenue per Year for their respective organizations You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an assigned portfolio of 2030 active customers as well as onboarding and managing new customers as they are signed by our sales team You will serve as a subject matter expert on Modernizes digital marketing and lead generation solutions consulting with your customers to develop ways to maximize desired outcomes ensure ROI and create high customer satisfaction <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Partner with our clients to gain a deep understanding of their objectives approach results and challenges <p> <li> <li> <p> Create strategic account plans to attain client satisfaction retention and maximize the lifetime value of the partnership <p> <li> <li> <p> Meet with customers from Directors to Clevel executives to present consultative solutions to gain client commitment and campaign optimization <p> <li> <li> <p> Network with our account base and provide key recommendations testimonials and case studies to internalexternal stakeholders <p> <li> <li> <p> Partner with marketing sales product and engineering to see that the customer receives the highest standards of service from all parts of the organization <p> <li> <li> <p> Demonstrate a mastery of our solutions and the operational processes used for delivery <p> <li> <li> <p> Develop strategic plans to maximize opportunities while ensuring customer loyalty through consistent delivery excellence <p> <li> <li> <p> Own client health <p> <li> <li> <p> Positively challenge conventional thinking to find new and innovative ways to improve program success <p> <li> <li> <p> Contribute to proposals and strategic sales opportunities <p> <li> <li> <p> Intelligently relate business decisions back to the impact on our companys bottomline <p> <li> <li> <p> Mine and analyze data for insight to identify risk factors and ways to optimize performance <p> <li> <li> <p> Accurately forecast and track key account metrics <p> <li> <li> <p> Prepare and deliver account performance reports on an ongoing basis Integrate with the MidMarket team and the Modernize Home Services organization at large <p> <li> <li> <p> Embrace our core values amp work positively across all departments <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 2+ years account management experience <p> <li> <li> <p> Strong data analysis and analytical skills with experience using a business intelligence suite such as Tableau strongly preferred <p> <li> <li> <p> IntermediateStrong Excel and Salesforce skills <p> <li> <li> <p> Bachelors degree preferred <p> <li> <li> <p> Experience in lead generation digital demand generation marketing is a strong plus <p> <li> <li> <p> Experience with big box stores in the home improvement industry ie windows hvac solar and roofing is a plus <p> <li> <li> <p> Tactical sales background preferred gtHighly developed presentation skills preferred <p> <li> <li> <p> Exceptional communications skills verbal and written <p> <li> <li> <p> Strong business acumen with an ability to operate under pressure while making businesscritical decisions on a daily basis <p> <li> <li> <p> Proven track record of delivering a value proposition and successfully taking clients through onboarding stages to partnership maturation <p> <li> <li> <p> Adaptable and evenkeeled <p> <li> <li> <p> Detail and processoriented an ability to effectively prioritize workload Handle client emotion and objections in a positive solutionsbased manner <p> <li> <li> <p> Ability to thrive in an environment of change and uncertainty <p> <li> <ul> <p> <p> <p> The expected salary range for this position is $50000 USD to $70000 USD annually This salary range is an estimate and the actual salary may vary based on the Companys compensation practices The salary may be adjusted based on applicants geographic location The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units This position is eligible to participate in the Companys standard employee benefits programs which currently include health care benefits 2 retirement benefits 3 the amount of paid days off paid sick leave parental leave paid time off or vacation benefits 4 any other taxreportable benefits <p> <p> <p> <p> LIREMOTE <p> <p> <p><p>
Voice of the Customer Manager
Company: Lime
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> We are looking for someone who deeply cares about customer experience and is passionate about combining data and anecdotes to create compelling narratives that drive action and collaboration <p> <p> <p> <p> Lime is hiring a Voice of the Customer Manager to join our Customer Experience team In this role you will report to the Head of Customer Experience and Knowledge Sharing You will own all VOC programs to help Limers embrace a Customer Obsessed culture You will collaborate closely with every department in Lime starting with CX Product and Operations to empower everyone with clear and actionable insights to impact the rider experience <p> <p> <p> <p> A successful candidate is just as obsessed about the customer experience as we are and has a background building customerfirst solutions You have outstanding business acumen a restlessness to answer why questions and are passionate about using data to drive crossfunctional decision making You must have a collaborative work style an innovative mindset and an unparalleled work ethic You have experience working in an evolving startup environment You will be an in the moment problem solver with the ability to think about the short term and long term plan Youre energized about building and scaling and being part of a forwardthinking organization <p> <p> <p> <p> This is a remote position The ideal candidate will live in locations such as Los Angeles CA Chicago IL Austin TX Denver CO Boston MA Washington DC San Diego CA Philadelphia PA Portland OR <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own the VOC program defining and managing to program KPIs and goals <p> <li> <li> <p> Elevate the customers voice in key business strategic decisions by leveraging VOC data <p> <li> <li> <p> Define a rubric for how different types of feedback is handled across the business <p> <li> <li> <p> Engage with key stakeholders developing a comprehensive and engaging narrative and conducting regular reviews of insights and actions <p> <li> <li> <p> Provide a holistic view of the customer by synthesizing information from VOC Customer Advisor Panels research and external market data <p> <li> <li> <p> Make our customer experiences better by listening to their experiences and crafting opportunities to improve address their concerns <p> <li> <li> <p> Ensure every cross functional partner understands the friction and painpoints of the customer journey <p> <li> <li> <p> Enhance and maintain visual representations of data to effectively track business metrics and draw attention to CX issues across different business units and segments <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 3+ years of program or project management experience <p> <li> <li> <p> 3+ years of defining and implementing process improvement initiatives using data and metrics experience <p> <li> <li> <p> Highly customercentric and has an intuitive understanding of customerclient needs <p> <li> <li> <p> Demonstrated ability to use data and dive deep into operational details to creatively solve problems find ways to improve and track results <p> <li> <li> <p> Ability to build trust interact globally with all levels of the organization and able to effectively communicate and influence team members andor partners across cultures <p> <li> <li> <p> Comfortable juggling a wide range of responsibilities at the same time meeting established deadlines <p> <li> <li> <p> Bonus startup zendesk and google suite experience <p> <li> <ul> <p> <p> <p> <p> <p> The anticipated salary range for this position is $92000$152000 Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Senior Product Analyst
Company: Upwork
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Data Science and Analytics team is looking for a Senior Analyst to drive insights and identify opportunities for the Ads and Monetization team This role is critical to guiding business decisions and accessing impact in the auction ads subscriptions and market design domain through advanced causal inference techniques and modeling This individual will drive insights and partner cross functionally with product management engineering user research finance marketing and analytics teams to compel changes in our strategy <p> <p> As a critical member of the Marketplace Analytics team youll use your quantitative background and expertise manipulating large datasets to bring unparalleled insights into user behavior and site performance Our team tackles a multitude of exciting challenges including designing auctions and evaluating auction behavior planning and executing advanced experiments and market design mechanisms and tracking of our business progress to enable Upworks growth If you enjoy building businesses with endless possibilities this is a great opportunity <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> Design and fully execute advanced test methodologies according to business requirements AB test differenceindifference switchback regression discontinuity etc <p> <li> <li> <p> Generate insights in auction behavior and marketplace design eg rewards and subsidy and make business recommendations <p> <li> <li> <p> Collaborate with crossfunctional teams product marketing engineering UX closely to advance or launch new monetization products <p> <li> <li> <p> Present in key meetings and business reviews with our product leadership <p> <li> <li> <p> Advocate advanced causal inference and testing techniques with the broader Analytics team work with Economics and Data Science teams and mentor others seeking to develop more advanced capabilities <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> Extensive working knowledge of Economics and Statistics via postgraduate education or industry experience <p> <li> <li> <p> Experience in causal inference and test designs AB test switchback differenceindifference synthetic control regression discontinuity etc <p> <li> <li> <p> Experience in structural modeling is a plus <p> <li> <li> <p> Experience working with twosided marketplaces ads auctions or subscriptions is a plus <p> <li> <ul> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups Oh yeah weve also got amazing benefits <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>
Request for Proposals: Global Human Resources Assessment Services
Company: Mozilla
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Issued <strong> April 15 2024 <p> <p> <strong> Responses Due <strong> May 14 2024 <p> <p> <strong> <u> Mozilla Foundation Contact <u> <strong> <p> <p> Candice Martin <p> <p> Director People amp Culture <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=mailtocandicemozillafoundationorg rel=noopener noreferrer nofollow target=blank> candicemozillafoundationorg <a> <p> <p> <u> Important Note <u> <p> <p> The material and information enclosed with this Request For Proposal RFP is based on current Mozilla requirements and may change The information in this RFP regarding services does not represent an offer or commitment by Mozilla to procure such services Mozilla reserves the right to modify or withdraw its requirements as expressed herein Neither Mozilla nor any vendor responding to this RFP shall be considered to have entered into a binding agreement regarding the acquisition or provision of services described herein until and unless the authorized representative of both parties has signed a separate final definitive agreement regarding such services <p> <p> This RFP does not obligate Mozilla to pay any costs that you incur in the preparation of your proposal All costs associated with the preparation of a proposal in response to this RFP will be borne solely by you Mozilla reserves the right to accept or reject any or all responses to this RFP even if all of the stated requirements are met Mozilla shall not be liable for the use any concepts or ideas similar in nature to those contained in your proposal <p> <h3> <strong> Overview <strong> <h3> <p> Today Mozilla Foundation employs staff in more countries than ever across multiple continents It is seeking a dynamic and seasoned consultant to conduct a comprehensive and transparent assessment of its global HR policies processes and systems This assessment is not just about compliance but aligning every aspect of the organizations human resources function with its core values future aspirations and unique structure Mozilla Foundation seeks a consultant with a proven track record of excellence a visionary who can bring fresh perspectives and innovative solutions to the table while maintaining a global mindset and dedication to equity and fairness The ideal consultant will possess not only a deep understanding of global industry best practices and regulations but also a keen awareness of the everevolving trends within complex and competitive global HR environments Utilizing datadriven insights they will provide recommendations that drive Mozilla Foundation towards continuous improvement effecting transformative changes that propel the organization toward its objectives <p> <h3> <strong> About Mozilla Foundation <strong> <h3> <p> Mozilla Foundation is a nonprofit public benefit organization Our mission is to ensure that the Internet is a global public resource open and accessible to all <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsfoundationmozillaorgen rel=noopener noreferrer nofollow target=blank> Read more about Mozilla Foundations programs here <a> <p> <p> Our organization is deeply committed to Diversity Equity Inclusion and Belonging and our practices and programs reflect that in our people centered approach Since 2021 a number of initiatives have been put in motion which led us to become the organization we are today <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsnonprofitquarterlyorgmanagementchallengesearlylessonsinadvancingpayequity rel=noopener noreferrer nofollow target=blank> Read more about our DEIB journey here <a> <p> <h3> <strong> Background <strong> <h3> <p> Over the years Mozilla Foundation has consistently evolved its policies processes and programs to accommodate its growing global footprint Notably last year the organization successfully implemented its new <a class=fontbold underline fontbold underline fontbold underline href=httpsnonprofitquarterlyorgmanagementchallengesearlylessonsinadvancingpayequity rel=noopener noreferrer nofollow target=blank> Compensation Philosophy and Program <a> This strategic initiative was designed to address the challenges of attracting and retaining talent on a global scale while also reinforcing the organizational culture and mission and improving the alignment between pay and measurable employee and organizational performance <p> <p> Like its compensation model overhaul Mozilla Foundation is committed to innovating HR operations processes and policies while ensuring compliance across operational regions Recognizing this a thorough HR assessment is necessary as the organization evolves The evaluation aims to guarantee that current and future HR programs and processes enhance operational efficiencies promote equitable practices drive innovation scale effectively and maintain global compliance <p> <h3> <strong> Scope of Work <strong> <h3> <p> Mozilla Foundation is in need of a comprehensive assessment of all our HR practices programs policies procedures documentation and systems to identify needs for improvement and enhancement of the HR function as well as to assess global legal compliance and regulations Some of the main challenges we are currently facing include <p> <ul> <li> <p> <strong> Geographical diversity and compliance pose significant challenges for our organization <strong> With an increasing number of staff working in countries beyond our original scope our workforce is becoming more dispersed This trend is further compounded by the growing prevalence of remote work As we expand our global footprint we encounter a myriad of legal compliance requirements that are complex and constantly evolving Rapid changes in employment laws and regulations influenced by socioeconomic factors necessitate continuous vigilance and adaptation to ensure compliance across diverse regions with varying social and economic conditions <p> <li> <li> <p> <strong> Attracting and retaining talent from both nonprofit and tech sectors <strong> Due to the unique nature of our work staff join us from a variety of sectors from online organizers coming from the civil society or nonprofit sectors to engineers and data scientists coming from large tech companies with very different experiences and expectations It is imperative that our policies and processes are designed to accommodate this diversity and cater to the varied needs of our team members <p> <li> <li> <p> <strong> Fostering Inclusive Organizational Culture Across Diverse Work Environments <strong> With a global workforce spanning multiple continents and cultural backgrounds ensuring that all staff feel included and valued within the organization presents a significant challenge As we expand our reach disparities in access to resources opportunities and support systems may emerge potentially hindering our ability to cultivate a truly inclusive environment Addressing these disparities requires a thorough assessment of existing practices and policies to identify areas for improvement and develop tailored strategies to promote equity inclusion and a positive employee experience across all regions and demographics <p> <li> <ul> <p> <strong> With the above in mind you will be responsible for delivering <strong> <p> <ul> <li> <p> An early highlevel evaluation of our current systems programs and practices for each functional area making recommendations for any urgent issues that should be addressed right away <p> <li> <li> <p> An assessment of the People and Culture Teams operational framework in alignment with our organizational structure requirements and values while also taking into account our legal obligations subsidiaries and relationships to other organizations <p> <li> <li> <p> A comprehensive review and analysis of each functional area within HR <p> <li> <li> <p> A final comprehensive dynamic and actionable report that includes innovative recommendations findings observations and lessons learned <p> <li> <li> <p> Innovative recommendations for updates to our existing programs policies processes etc in each functional area within HR <p> <li> <ul> <p> <strong> Note <strong> This RFP focuses solely on Mozilla Foundation not on any of its subsidiaries <p> <p> Materials giving more specific details about the Mozilla Foundation current policies procedures and systems will be made available for consultation during the proposal preparation process once a nondisclosure agreement has been signed <p> <h3> <strong> Selection Criteria <strong> <h3> <p> Proposals will be evaluated on the following criteria <p> <ul> <li> <p> The overall approach to the assessment of the global Human Resources processes programs systems as well as best practices and innovation <p> <li> <li> <p> A clearly articulated commitment to diversity equity and inclusion <p> <li> <li> <p> Qualifications and experiences of the firm and key personnel <p> <ul> <li> <p> working with distributed global nonprofit organizations <p> <li> <li> <p> working with nonprofits with forprofit subsidiaries <p> <li> <li> <p> working with tech companies or social purpose businesses <p> <li> <li> <p> developing fair and equitable frameworks <p> <li> <ul> <li> <li> <p> Price value for money <p> <li> <li> <p> Confidence in effectively meeting Mozilla Foundations requirements <p> <li> <ul> <h3> <strong> Submission <strong> <h3> <p> We would like to ease the burden of responding to this RFP Rather than requiring a lengthy proposal with extensive new material related to Mozillas specific work we are asking you to submit basic information past work and a cost estimate Submissions must include the following information <p> <ul> <li> <p> Firm information <p> <li> <li> <p> High level project approach 1 page <p> <li> <li> <p> Earliest date to commence the work <p> <li> <li> <p> Estimated schedule and timeline for completion <p> <li> <li> <p> Cost estimate <p> <li> <li> <p> Examples of past work where possible <p> <li> <li> <p> Experience and references <p> <li> <ul> <p> <strong> Please submit proposals to <strong> <a class=fontbold underline fontbold underline fontbold underline href=mailtolanamozillafoundationorg rel=noopener noreferrer nofollow target=blank> lanamozillafoundationorg <a> and <a class=fontbold underline fontbold underline fontbold underline href=mailtocandicemozillafoundationorg rel=noopener noreferrer nofollow target=blank> candicemozillafoundationorg <a> <strong> We will be reviewing proposals on a rolling basis starting the week of April 15 2024 up until May 14 inclusive <strong> We reserve the right to extend the deadline if we have not yet received proposals that meet our needs <p> <h3> <strong> Schedule <strong> <h3> <p> The preliminary schedule is as follows <p> <ul> <li> <p> Posting RFP April 15 <p> <li> <li> <p> Questions from potential consultants accepted via email Anytime <p> <li> <li> <p> Submission deadline May 14 <p> <li> <li> <p> Evaluation process May 15 May 22 <p> <li> <li> <p> Interviews conducted with finalists if necessary May 2730 <p> <li> <li> <p> Organization announces decision May 31 <p> <li> <li> <p> Consultants begin work June 3 <p> <li> <ul><p>
Knowledge & Content Specialist
Company: Clipboard Health
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Overview <strong> <p> <p> We are seeking a skilled Knowledge amp Content Specialist to join our team and enhance our knowledge base The ideal candidate will specialize in rewriting and organizing Standard Operating Procedures SOPs Processes and HowTo guides to ensure clarity accessibility and userfriendliness This role requires a meticulous approach to documentation a deep understanding of technical and process documentation and the ability to communicate complex information in a simple understandable manner <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Rewrite and standardize SOPs Processes and HowTo documents to improve readability and comprehension <p> <li> <li> <p> Collaborate with subject matter experts SMEs to gather information on processes and procedures <p> <li> <li> <p> Ensure all documentation meets company standards and adheres to best practices in technical writing <p> <li> <li> <p> Manage the documentation lifecycle including review revision and update of existing materials <p> <li> <li> <p> Utilize documentation tools and software to create a structured and searchable knowledge base <p> <li> <li> <p> Assist in the development and implementation of documentation style guides and templates <p> <li> <ul> <p> <strong> Skills and Qualifications <strong> <p> <ul> <li> <p> Bachelors degree in a relevant field or equivalent work experience <p> <li> <li> <p> Excellent attention to detail and the ability to create clear and concise documentation <p> <li> <li> <p> Proven track record of improving team accuracy efficiency and performance <p> <li> <li> <p> Strong analytical and problemsolving skills with the ability to proactively identify and address issues <p> <li> <li> <p> Effective communication and collaboration skills including the ability to work with crossfunctional teams <p> <li> <li> <p> Familiarity with legal and compliance considerations related to document operations <p> <li> <li> <p> Proficiency in using knowledge base software and tools <p> <li> <li> <p> Prior experience in process improvement initiatives is a plus <p> <li> <ul> <p> <strong> Background Traits <strong> <p> <ul> <li> <p> Analytical thinker with the ability to understand and dissect complex processes <p> <li> <li> <p> Selfstarter who can work independently but also collaborates well in a team environment <p> <li> <li> <p> Excellent problemsolving skills and the ability to adapt to changing requirements <p> <li> <li> <p> Passion for continuous learning and staying uptodate with the latest industry trends and documentation technologies <p> <li> <li> <p> Experience in the specific industry relevant to the company can be beneficial but is not mandatory <p> <li> <ul> <p> <strong> System Requirements <strong> <p> <ul> <li> <p> Minimum 15Mbps wired internet connection <p> <li> <li> <p> Minimum i5 processor or equivalent <p> <li> <li> <p> Minimum 12GB Ram <p> <li> <li> <p> Quiet working environment <p> <li> <li> <p> Steady power and internet connection <p> <li> <ul> <p> <p><p>
Inside Sales Manager
Company: brightwheel
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> brightwheel is seeking an Outbound FullCycle Manager to lead a team of outbound Account Executives to exceed goals in a highvelocity sales environment Your team will grow brightwheels customer base via outbound cold calling to build a pipeline and closing their own deals You have a strong drive to enable others you are a coach and a mentor and you get a thrill from seeing others succeed You are dedicated to creating an environment where your team is highly engaged and doing their best work You love doing this in a fastpaced and constantly changing startup environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Achieve ambitious goals through your team <p> <li> <li> <p> Motivate account executives to buildmanage their own pipelines by outbound cold calling and closing their own deals <p> <li> <li> <p> Create a highperforming team by hiring setting clear expectations training motivating identifying areas for improvement in partnership with SalesOps providing coaching and recognizing success <p> <li> <li> <p> Contribute to our constantly improving sales processes and tools scripts emails etc <p> <li> <li> <p> Take ownership in creating a team culture that is highenergy and grounded in our leadership principles with a heavy focus on Delivering Value for Customers Getting Better Every Day and Achieving Ambitious Results <p> <li> <li> <p> Have an impact on transforming early education for every teacher parent and child <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 2+ years as an Inside Sales Rep andor Account Executive must include phonebased experience cold calling and closing deals <p> <li> <li> <p> 2+ years as a people manager in sales demonstrated ability to drive efficient pipeline management and forecasting practices use data and call breakdowns to identify opportunities for improvement provide constructive feedback that leads to performance improvement achieve ambitious goals via the team <p> <li> <li> <p> Preference for experience in highvelocity sales SaaS and startups <p> <li> <li> <p> Comfort with various CRMs and customer engagement tools eg SFDC Outreach Gong etc <p> <li> <li> <p> Excellent communication organization and timemanagement skills <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies <p> <p> <p> <p> In addition to equity our annual cash compensation for this role is an annual salary range of $56000$70000 with an additional variable bonus creating an overall ontarget earning range of $112000$140000 <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Corporate Account Executive
Company: Webflow
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web <p> <p> Were looking for a <strong> Corporate Account Executive <strong> to help us develop and implement strategies to grow Webflows presence upmarket and build meaningful relationships with both potential and existing customers <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States amp ON Canada Eastern Time Zone <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> For this role candidates must be legally authorized to work in the United States without the need for Webflows sponsorship for an immigrationrelated employment benefit ie a work visa work permit etc <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $190000 $210000 <p> <li> <li> <p> Zone B $181000 $200000 <p> <li> <li> <p> Zone C $171000 $189000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $230000 $254000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Corporate Sales <p> <li> <ul> <p> As a <strong> Corporate Account Executive <strong> youll <p> <ul> <li> <p> 3+ years of experience closing complex multistakeholder sales cycles with a SaaS product <p> <li> <li> <p> Meet with potential customers deeply understand their problems and assess whether or not Webflow is a good fit <p> <li> <li> <p> Build a sales pipeline with heavy outbound focus <p> <li> <li> <p> Create and drive outbound opportunities through account planningPOVs partnering with SDR and cold messaging <p> <li> <li> <p> Drive the full sales cycle from identifying new prospects to close <p> <li> <li> <p> Establish and maintain relationships with key stakeholders within prospect and customer accounts <p> <li> <li> <p> Negotiate annual or multiyear software contracts <p> <li> <li> <p> Position and communicate Webflows vision solution and value propositions <p> <li> <li> <p> Work crossfunctionally with marketing product design education and engineering to execute sales strategy <p> <li> <li> <p> Collaborate with Customer Success to build highquality onboarding and customer experiences <p> <li> <ul> <p> That said these responsibilities are just the start At Webflow we encourage you to contribute wherever your interests take you and shape your role accordingly <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as an <strong> Corporate Account Executive <strong> if you have <p> <ul> <li> <p> Proven ability to close complex sales cycles with a SaaS product <p> <li> <li> <p> Experience working crossfunctionally with teams like product engineering support and marketing <p> <li> <li> <p> Love for testing tracking and iterating on your process <p> <li> <li> <p> The ability to thrive in ambiguity and work autonomously <p> <li> <li> <p> Passion or interest in the nocode space <p> <li> <li> <p> Knowledge of or interest in web design development or Webflow products <p> <li> <li> <p> A growth mindset <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflow Applicant Privacy Notice <em> <a> <p><p>