Be Or Bc Jobs in Provo, UT
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TikTok Content Creator and Manager
Company: Pattern
Location: Provo, UT
Posted Mar 15, 2024
<p><b>Job Description<b> <p> <p>Are you obsessed with data partner success taking action and changing the game If you have a whole lot of hustle and a touch of nerd come work with Pattern We want you to use your skills to push one of the fastestgrowing companies in the US to the top of the list <p> <p>Pattern is the leader in global ecommerce and marketplace acceleration headquartered in Utahs Silicon Slopes tech hubwith offices in Asia Australia Europe and the Middle East Hundreds of global brands including Bosch Nestle Stance TUMI and Panasonic rely on the companys ecommerce acceleration platform to grow their online sales on directtoconsumer websites online marketplaces and other digital channels in more than 60 countries all while managing fulfillment and logistics Last valued at over $2 billion Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of bestled companies in America by Inc We place employee experience at the center of our business model and have been recognized as one of Americas Most Loved Workplaces® <p> <p>We are looking for a TikTok Content Creator and Manager to build content processes and teams to help our brand partners sell their products on TikTok Shop Ultimately you will be a pioneer with us in helping build out our shoppertainment experience <p> <p>Were searching for someone who is a master of their craftproducing exciting and engaging social media content that drives brand awareness and sales They are enthusiastic problem solvers on the cutting edge of what is working on social media and have a proven track record of building social media followings and content <p> <p>This role requires a strong aptitude for creating video content both infeed and livestreams and a desire to create content that can push brands to another level It will also require the ability to build teams and processes that enable us to replicate TikTok Shop success over and over again <p> <p>We also are looking for someone with the aptitude to lean into content creation with AI This role will require lots of experimentation generating social commerce content with AI prompts on both chatbots image generators and video generators An ability to bring a scrappy mindset to building this process will be critical to success in the role <p> <p>This is a fulltime role on the Current team the influencersocial commerce division of Pattern working a hybrid schedule from our Lehi UT office <p> <p><b>Frequently Asked Questions<b> <p> <p><b>What is a day in the life of a TikTok Content Creator and Manager<b> <p> <ul><li>Ideate new content ideas<li> <li>Own content production through the whole project lifecycle from inception to filming editing and posting<li> <li>Own the health and growth of several TikTok accounts in various verticals such as Health Beauty Outdoors Pets Technology and more<li> <li>Collaborate with creators on video posts and livestreams<li> <li>Be the face of a TikTok account as needed<li> <li>Manage a team of content creators<li> <li>Produce shoppable live streams for brands as needed<li> <ul><p><b>What will I need to thrive in this role<b> <p> <ul><li>35 years of experience creating engaging social media content and building social followings<li> <li>Strong analytical skillsable to diagnose why content is working and what strategy changes should be made<li> <li>A deep understanding of what drives success in social media and social commerceespecially TikTok Shop<li> <li>The ability to learn TikTok Shop best practices and implement them with speed<li> <li>Strong presentation skills showing the ability to be a face of a TikTok account on video and livestreams<li> <li>Strong project management skills<li> <li>Experience in the ecommerce space<li> <li>Knowledge of the video content production process<li> <li>The ability to piece together multiple AI tools to generate content<li> <ul><p><b>What does high performance look like<b> <p> <ul><li>You have experience with the ecommerce ecosystem<li> <li>You have strong business acumen and tenacity ability to work autonomously through ambiguity and complexity in a fastmoving environment to drive results<li> <li>You have dedication to continuous improvement<li> <li>You have an ability to manage remote teams<li> <ul><p><b>What is my potential for career growth<b> <p> <p>You will be introduced to expansive and accelerated opportunities for career growth You will regularly meet with and have exposure to the executive over your team as well as the VP of Strategy and Operations Head of Accounts and Director of Marketing This role has the potential to move into higher positions of leadership within the company including the eventual opportunity to work as a key leader for the client service teams at Pattern <p> <p><b>What is the team like<b> <p> <p>You will work with the other members of the Current Tech team and be supervised by the Marketing Director of Current You will also be mentored by the Founder and CEO of Current Tech and meet with them occasionally to discuss your performance The team works alongside our Account Managers and collaborates with them on ways they can overdeliver for our customers The team follows a hybrid work schedule with some days in the office and some from home This role will also be onlocation often filming <p> <p><b>Sounds great Whats the company culture<b> <p> <p><b>We are looking for individuals who are<b> <p> <ul><li><b>Game Changers<b> A game changer is someone who looks at problems with an open mind and shares new ideas with team members regularly reassesses existing plans and attaches a realistic timeline to goals makes profitable productive and innovative contributions and actively pursues improvements to Patterns processes and outcomes<li> <li><b>Data Fanatics<b> A data fanatic is someone who recognizes problems and seeks to understand them through data draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data<li> <li><b>Partner Obsessed<b> An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback actively listens to partners expectations and delivers results that exceed them prioritizes the needs of your partners and takes the time to create a personable experience for those interacting with Pattern<li> <li><b>Team of Doers <b>Someone who is a part of team of doers uplifts team members and recognizes their specific contributions takes initiative to help in any circumstance actively contributes to supporting improvements and holds themselves accountable to the team as well as to partners<li> <ul><p><b>What is the hiring process<b> <p> <ul><li>An initial phone interview with Patterns talent acquisition team<li> <li>A skillsfocused and performance interview with the hiring manager<li> <li>Submit a 30second video sample of livestream style content<li> <li>Submit a 30second video sample of content generated using AI tools only<li> <li>An onsite interview and with another department leader<li> <li>Reference checks<li> <li>Executive review<li> <ul><p><b>How can I stand out as an applicant<b> <p> <ul><li>Showcase a proven track record of building social media accounts<li> <li>Showcase a passion for content creation and the ability to be oncamera as needed<li> <li>Highlight experience working with stakeholders to strategize what content to produce and then the results that came from those strategies<li> <li>Demonstrate high skill in content production<li> <li>Demonstrate collaboration skills and the ability to build processes and teams that scale<li> <li>Emphasize contributions to driving results and revenue growth<li> <li>Illustrate your expertise and familiarity with ecommerce especially how social media works in ecommerce<li> <li>Understand Patterns mission values and cultureand demonstrate how you embody these in your work<li> <ul><p><b>Why should I work at Pattern<b> <p> <p>Pattern offers big opportunities to make a difference in the ecommerce industry We are a company full of talented people that evolves quickly and often We set big goals work tirelessly to achieve them and we love our Pattern community We also believe in having fun and balancing our lives so we offer awesome benefits that include <p> <ul><li>Unlimited PTO<li> <li>Paid Holidays<li> <li>Onsite Fitness Center<li> <li>Company Paid Life Insurance<li> <li>Casual Dress Code<li> <li>Competitive Pay<li> <li>Health Vision and Dental Insurance<li> <li>401k<li> <ul><p>Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>Pattern is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees<p>
Manager of Client Support
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 15, 2024
<p><br ><br ><p><div> <div dataqa=messagetext> <div dataqa=blockkitrenderer> <div> <div><b>About Rain<b><br ><p><br >We serve specialty retailers across multiple markets including ski surf music scuba craft and more great vertical stores Weve been in business for 15+ years and has 280+ amazing employees and growing very fast Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation We have 5 company values we live by Honest Hungry Happy Humble and Heartfelt We strive to represent these values in every interaction with customers and coworkers alike Do you also live by the 5 Hs If so you will love our company We are looking for an experienced Manager of Client Support to join our team Learn more about Rain Retail httpswwwrainposcomwhyrain<p> <p> <p> <p><b>Manager of CS Role Overview<b><br ><p><p><br >Rain Retail Software is seeking an experienced and motivated Manager of Client Support to lead our Team Leads amp dedicated Client Support Representatives As the Manager of Client Support you will play a pivotal role in ensuring that our clients receive exceptional support and that their needs are met promptly and effectively You will be responsible for overseeing all aspects of the client support function including managing motivating developing and implementing support strategies and resolving customer issues within the department<p> <p><b>Manager of CS Duties<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Lead and manage a team of Client Support Representatives providing coaching mentoring performance management and more<li> <li datastringifyindent=0 datastringifyborder=0>Develop and implement strategies to improve customer satisfaction and loyalty including implementing new support processes and tools<li> <li datastringifyindent=0 datastringifyborder=0>Monitor and track key performance indicators KPIs related to client support such as average response time resolution time and customer satisfaction scores<li> <li datastringifyindent=0 datastringifyborder=0>Identify and resolve customer issues promptly and effectively ensuring that clients are satisfied with the resolution<li> <li datastringifyindent=0 datastringifyborder=0>Train and develop Client Support Representatives on Rain Retail Software products policies and procedures<li> <li datastringifyindent=0 datastringifyborder=0>Control complex issues from the team ensuring that all client needs are met<li> <li datastringifyindent=0 datastringifyborder=0>Manage client relationships building rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Stay uptodate on industry trends and best practices in customer support<li> <ul><p> <p> <p><b>Qualifications<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Bachelors degree in business administration or a related field<li> <li datastringifyindent=0 datastringifyborder=0>3+ years of experience as a client support manager or manager of customer service role with a proven track record of success in leading motivating training and managing teams<li> <li datastringifyindent=0 datastringifyborder=0>Deep understanding of client support and the client experience principles and methodologies including problemsolving communication and relationshipbuilding<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and interpersonal skills with the ability to build rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Ability to work independently and as part of a team with a strong work ethic and attention to detail<li> <li datastringifyindent=0 datastringifyborder=0>Proficient with cloudbased collaboration tools like Microsoft Google Salesforce etc<li> <li datastringifyindent=0 datastringifyborder=0>Experience with Rain Retail Software products and services is a plus<li> <ul><p> <p> <p><b>Our Benefits<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>The best company culture around Top Place to Work Award in Utah<li> <li datastringifyindent=0 datastringifyborder=0>Opportunities for advancement within our organization<li> <li datastringifyindent=0 datastringifyborder=0>Company activities such as Lagoon day movie nights and dinners<li> <li datastringifyindent=0 datastringifyborder=0>A stocked kitchen is waiting for you<li> <li datastringifyindent=0 datastringifyborder=0>Employee Referral Program earn money for referring your friends Who doesnt like more money<li> <li datastringifyindent=0 datastringifyborder=0>The ability to earn additional bonuses and incentives<li> <li datastringifyindent=0 datastringifyborder=0>Generous Paid Time Off and Holidays too<li> <li datastringifyindent=0 datastringifyborder=0>Great Medical HSA Dental Vision Life Insurance and a 401k<li> <ul><div> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <p>InOffice FullTime<p> <p>Salary $65k $75k annually<p> <div> <p> <p> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Rain<span><span><span><p> <div> <div> <p><span dataqa=messageattachmenttitle>Why Rain<span><p> <p><span dataqa=messageattachmenttext>Rain is an intuitive and powerful solution that captures POS inventory management marketing and more into one place<span><p> <div dataqa=messageattachmentfield> <p> <p> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <div> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Top Workplaces<span><span><span><p> <p><span dataqa=messageattachmenttitle>Rain Retail Software Profile<span><p> <p><span dataqa=messageattachmenttext>Rain Retail Software is a Top Workplace award winner Learn what makes Rain Retail Software a great place to work amp find career opportunities<span><p> <div> <div> <div>
Sales Development Representative (SDR)
Company: DigiCert
Location: Provo, UT
Posted Mar 14, 2024
<div> <p><strong>ABOUT DIGICERT<strong><p> <p>Were a leading global security authority thats disrupting our own category Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to little things like surgically embedded pacemakers We help companies put trustan abstract ideato work Thats digital trust for the real world<p> <div> <p><br ><p><p><strong>JOB DESCRIPTION<strong><p> <p>Are you driven hardworking and eager to launch your career in a highenergy global company that is leading the way in the Cybersecurity industry We want to talk to you about joining DigiCert We work as a team to collaborate and innovate with integrity accountability and a strong work ethic We work to develop your skills as an individual and your teammates provide a contagious culture of winning<br >Our Global SDRs Sales Development Representatives are trained on core sales skills that help them drive lead generation and qualification while in this role and beyond Successful SDRs can progress into more advanced sales roles or other positions which provide increased earning potential<p> <p>As an SDR you will be responsible for generating new business opportunities by identifying qualifying and nurturing Enterprise leads You will work closely with our Account ExecutivesManagers to generate pipeline and grow our customer base<p> <p><br ><p><p><strong>RESPONSIBILITIES<strong><p> <ul><li>Source opportunities and qualify leads for Sales Org<li> <li>Work both inbound and outbound leads with an expectation of doing 80 touches per day via email phone calls social media<li> <li>Communicate with key IT personnel up to and including Clevel executives by phone email and social media<li> <li>Acquire and maintain a working knowledge of DigiCert solutions to become a trusted advisor to prospects and customers<li> <li>Uncover and qualify prospective customer needs understand business processes identify projects determine requirements and ascertain potential solutions<li> <li>Collaborates with marketing to optimize performance of campaigns<li> <li>Demonstrate initiative creativity and collaboration through adhoc projects for various departments<li> <ul><p><br ><p><p><strong>QUALIFICATIONS<strong><p> <ul><li>Up to 1 year of sales sales development outbound outreach experience<li> <li>Desire to work in sales and in the cybersecurity industry<li> <li>Coachable selfmotivated curious and resilient with a get the job done attitude<li> <li>Wellrounded with varied interests background and experience<li> <li>Professional efficient communication verbal written and presentation and interpersonal skills positive and personable<li> <li>Proficiency in SFDC Zoominfo SalesloftOutreach is a plus<li> <ul><p><br ><p><p><strong>BENEFITS<strong><p> <ul><li>Competitive salary and benefits package<li> <li>Opportunity to work with a leading cybersecurity company<li> <li>Chance to make a real impact on the companys success<li> <li>Collaborative and supportive work environment<li> <li>Opportunities for professional development and growth<li> <ul><p><br ><p><p>If you are a selfmotivated and resultsoriented individual with a passion for sales we encourage you to apply for this exciting opportunity<p> <p><br ><p><p><span id=symantecMPKIClientDetector>PRESENT<span><p>
Manager, Video (On-Site - Salt Lake City, UT)
Company: PDQ
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><span>PDQ founded in Salt Lake City UT makes device management simple secure and <span><b>P<b><span>retty <span><b>D<b><span>amn <span><b>Q<b><span>uick IT teams use our products to reduce complexity improve efficiency and enhance control in their unique environments We are backed by TA Associates and Berkshire Partners toptier global PE companies SimpleMDM and SmartDeploy are powered by <span>PDQ<span> <span><p> <p><br ><p> <p><b>PDQs Mission<b><span> We make device management simple secure and pretty damn quick<span><p> <p><br ><p> <p><b>PDQs Core Values<b><span> Honesty Ownership Collaboration and Improvement<span><p> <p><br ><p> <p><span>The Manager Video will report to the Media Director and lead the PDQ video production team driving the strategic direction of our video content initiatives This role is responsible for overseeing the endtoend video production process from ideation to execution ensuring highquality and impactful content This role requires a creative leader with a proven track record in video production a keen understanding of industry trends and the ability to inspire and guide a talented team Must be willing to travel as needed for conventions client testimonial shoots etc <span><p> <p><br ><p> <p><span> <span><b>This is an onsite role to candidates in the Salt Lake City area Standard schedule is Monday Thursday 9 hoursday On occasion additional hours may be necessary<b><span> <span><p> <p><b>What youll be doing<b> <p><ul><li>Create a video strategy in collaboration with the marketing leaders and company strategy that focuses on supporting the companys brand and business objectives with video content that spans the full customer journey <li> <li>Manage and mentor video editors creating an environment that fosters collaboration learning and improvement <li> <li>Oversee the conceptualization and development of engaging video content across various platforms and channels <li> <li>Manage and prioritize multiple video projects simultaneously ensuring timely delivery and adherence to quality standards <li> <li>Develop and manage budgets for video production projects optimizing resources to achieve costeffective yet impactful results <li> <li>Maintain a high standard of quality for all video content produced ensuring it aligns with brand guidelines and resonates with the target audience <li> <li>Manage and optimize company YouTube channels <li> <li>Oversee video collection to ensure all media is archived appropriately and can be readily obtained <li> <li>Monitor and report on video performance analytics <li> <li>Participate in the production of customerfacing content through producing or monitoring weekly webcasts and videos <li> <ul><p><b>Were looking for people who have<b> <p><ul><li>Bachelors degree in broadcasting film or a related field preferred <li> <li>7+ years of experience in creating professional written and video content including filming and editing <li> <li>Previous experience managing video editors <li> <li>Technical acumen to operate configure and set up video audio lighting or other production equipment <li> <li>Strong understanding of video and audio editing programs including Adobe Creative Suite <li> <li>Ability to create content through concept brainstorming scriptwriting directing and postproduction <li> <li>Deep understanding of pre and postproduction video techniques <li> <li>Proficiency in motion graphics <li> <li>CrossFunctional Partnership Actively engage with other departments and teams to facilitate seamless collaboration ensuring alignment of goals and effective crossfunctional cooperation <li> <ul><p><b>Who you are<b> <p><ul><li>Ownership You take responsibility for projects drive results and deliver on commitments <li> <li>Honesty You demonstrate integrity transparency and ethical behavior in all interactions <li> <li>Collaboration You work effectively with crossfunctional teams and foster a culture of teamwork <li> <li>Improvement You continuously seek opportunities for growth innovation and personal development <li> <li>Strong creativity video creation storytelling and editing skills <li> <li>High degree of accuracy attention to detail and confidentiality <li> <li>Ability to remain calm under pressure and capable of thinking on your feet <li> <li>Manual dexterity and physical mobility ability to lift 550 pounds <li> <li>Regularly spend long hours sitting and using office equipment and computers <li> <ul><p> <p><p><b><i>Do you think you have what it takes but dont necessarily meet all the requirements Apply anyway you could be exactly who we are looking for<i><b><i> <i><p> <p><br ><p> <p><span>PDQ offers all of the great perks and benefits youd expect from working at a very cool tech company and even some you might not expect including<span><p> <p><span> <span><p> <p><span>4Day Work Week<span><p> <p><span>Managers who champion professional development and are technically experienced the best kind of experience<span><p> <p><span>100 Premium Coverage for medical dental and vision for you and your dependents<span><p> <p><span>100 Premium Coverage for Short Term Disability Long Term Disability Life and ADampD Insurance <span><p> <p><span>Company Match of the first 6 of your employee deferrals after youve been employed with us for 90 days<span><p> <p><span>Flexible Paid Time Off Policy that treats you like the adult that you are<span><p> <p><span>Health Savings Account HSA and wellness incentives<span><p> <p><span>Quarterly Company Values Award team member nominated<span><p> <p><br ><p> <p><span>PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex race color age pregnancy sexual orientation gender identity or expression religion national origin ancestry citizenship marital status military or veteran status genetic information disability status or any other characteristic protected by federal provincial state or local law If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process please contact hrpdqcom<span><p> <p><br ><p> <p><span>The majority of PDQs fulltime roles do not qualify for sponsorship of employment visas such as the H1B visa This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation eg CPT OPT but would require H1B visa sponsorship within a few years of employment to retain eligibility for employment <span><p> <p><br ><p> <p><span>Currently candidates <span><i>who are eligible for fully remote positions<i><span> can live in any of the following US states AR AZ CO CT FL GA ID IL IN KY MD MI MN MO NC NH OK OR TN TX UT VA WA WI <span><p> <p><p>
Director of Events
Company: Filevine
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><b>About Filevine<b><p> <p>Filevine is changing the way legal work gets done for law practitioners and their clients As the leading legal operating system Filevine is dedicated to empowering organizations with tools to simplify and elevate complex highstakes legal work Powering everything from document and case management to timekeeping billing and business analytics over 3400 law firms and legal teams use Filevine daily to deliver excellence<p> <p><br ><p> <p>2023 was a groundbreaking year for Filevine as we launched a suite of AIpowered features that are transforming the legal industry<p> <p> LeadsAI helps law firms evaluate cases faster analyze client sentiment identify potential problems and predict case success<p> <p> DemandsAI is an AIdriven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately<p> <p> ImmigrationAI streamlines the immigration process by automating tasks reducing errors and ensuring accuracy<p> <p> AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks facilitating factchecking and quickly answering complex queries<p> <p><br ><p> <p>With these groundbreaking AI features Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency<p> <p><br ><p> <p><br ><p> <p>The <b>Marketing<b> team at Filevine is composed of highly creative collaborative and driven individuals that care deeply about cultivating and maintaining a 360degree view of the business with our customers at the center Whether you are focused on coordinating trade show attendance generating leads analyzing metrics producing content or designing visuals youll find that its a great team to hone your craft and accelerate your skills and experience quickly<p> <p><br ><p> <p><i>Job Summary<i><p> <p>Filevine is seeking a dynamic <b>Director of Events <b>and Communication to lead our events and communication teams Reporting to the Vice President of GotoMarket Strategy this handson leadership role will oversee a team of people and all of the processes associated with events and communications execution<p> <p><br ><p> <p>The Director of Events will own Filevines corporate event strategy to drive lead generation customer retention and brand awareness You will be responsible for building the overarching strategy for Filevinehosted events including brand presence event cadence revenue planning with Sales team management and internal stakeholder communication<p> <p><b>Responsibilities<b> <p><ul><li>Act as the senior most events leader at Filevine responsible for overseeing the planning and execution of a demanding conference calendar<li> <li>Develop comprehensive events public relations and communications strategies to align with company goals<li> <li>Lead the endtoend strategy coordination and execution of all corporate events including customer conferences tradeshows sponsored events influencer activations local dinners and hosted sports games<li> <li>Oversee the planning and execution of Filevines annual user conference LEX Summit which includes but is not limited to owning budgets logistics staffing vendors venues promotions and onsite operations<li> <li>Recruit develop and directly manage a highperforming events and communications team to ensure optimal performance<li> <li>Drive topoffunnel activation through events and optimize resources to create highquality opportunities for the sales team with maximum efficiency<li> <li>Oversee marketing communications and public relations work including drafting and approval of press releases analyst relations corporate awards and internal communications as necessary<li> <li>Effectively manage the approved budget of the events and communications team ensuring fiscal responsibility and meeting revenue and growth goals<li> <li>Establish and monitor KPIs such as brand sentiment community engagement event ROI impact etc<li> <ul><p><b>Qualifications<b> <p><ul><li>Ability to work fulltime from our Salt Lake City headquarters<li> <li>Ability to travel frequently<li> <li>7+ years of events management experience at a B2B software company with at least 5 years in a people management role<li> <li>Track record of measurable pipeline contribution and revenue growth from events<li> <li>Savvy budget management skills and fiscal responsibility<li> <li>Strong vendor relationshipbuilding and contract negotiation abilities<li> <li>Excellent verbal written and public speaking communication skills<li> <li>Strong interpersonal skills including the ability to interface with customers and prospects<li> <li>Sharp attention to detail and organizational skills to coordinate multifaceted events<li> <li>Deep curiosity towards legal technology<li> <ul><p> <p><p><b>Cool Company Benefits<b><p> <p> A dynamic rapidly growing company focused on helping organizations thrive <p> <p> Medical Dental amp Vision Insurance for fulltime employees<p> <p> Competitive amp Fair Pay<p> <p> Maternity amp paternity leave for fulltime employees<p> <p> Short amp longterm disability<p> <p> Ergonomic and heightadjustable workstations for onsite employees<p> <p> Opportunity to learn from a dedicated leadership team<p> <p> Weekly Taco Lunches in the summerfallspring for onsite employees<p> <p> Centrally located open office building in Sugar House<p> <p> Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States RampD<p> <p> Topoftheline company swag<p> <p><p>
Network Development Lead, Boutique Segment (Remote)
Company: Aledade
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p>The Network Development Lead Boutique Segment is responsible for driving Aledades growth This role serves to build relationships with independent primary care practices and local partners in order to establish and expand Aledades network in key markets Serving as an empathetic and consultative accountable care expert this role will recruit practices to participate in government and commercial valuebased care contracts with the backing of Aledades industry expertise handson support and proprietary technology and analytics This role will be accountable for achieving annual growth targets<p> <p><br ><p> <p>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotely within the US <b>Please note <b>this role will require working on Mountain and Pacific time zone hours<p> <p><b>Primary Duties<b> <p><ul><li>Engaging with prospective Boutique sized practices in a consultative manner in order to evaluate fit and secure commitment to participate in government and commercial valuebased care contracts with accountability to defined growth targets<li> <li>Extending and negotiating participation agreements contracts using Salesforce CRMCongaDocuSign software Capturing your knowledge and documenting notes activities attachments and updates on recruitment progress within shared systems such as Salesforce CRM<li> <li>Coordinating with field teams to generate referrals as well as leveraging reference sites and Aledade experts to support network development <li> <li>Participate in state and regional strategy development sessions<li> <li>Provide key input and identify best practice with the market and across other regions<li> <li>Conducting outbound prospecting and responding to inbound leads for assigned Boutique Sized Accounts as needed<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>Bachelors degree in business health care or a related field work experience <li> <li>8+ years of relevant business or sales experience <li> <li>Proven track record of success in physician network development or healthcare salesbusiness development especially in primary care physician practices<li> <ul><p><b>Preferred knowledge skills andor abilities<b> <p><ul><li>Ability to thrive within entrepreneurial highgrowth environments that require ingenuity flexibility and resilience<li> <li>Knowledge of valuebased care models accountable care and population health management<li> <li>Proficiency with Salesforcecom or other customer relationship management CRM platform<li> <ul><p><b>Physical Requirements<b> <p><ul><li>Sitting for prolonged periods of time Extensive use of computers and keyboard Occasional walking and lifting may be required<li> <li>Travel 510<li> <li>Ability to lift 50 pounds<li> <p><br ><p> <ul><p> <p><p><b>Who We Are<b><p> <p><span>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><p> <p><br ><p> <p><b>What Does This Mean for You<b><p> <p><span>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><p> <p><br ><p> <p><span>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><p> <p><span>Flexible work schedules and the ability to work remotely are available for many roles<span><p> <p><span>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><p> <p><span>12 weeks paid Parental Leave for all new parents<span><p> <p><span>6 weeks paid sabbatical after 6 years of service<span><p> <p><span>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><p> <p><span>401K with up to 4 match<span><p> <p><span>Stock options<span><p> <p><span>And much more<span><p> <p><br ><p> <p><i>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><p> <p><br ><p> <div><u>Privacy Policy<u><span> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span>httpswwwaledadecomprivacypolicyapplicants<div> <p><p>
Inbound Sales Development Representative
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 15, 2024
<p><strong>Job Summary<strong><p> <p>Rains Sales Development RepresentativeBusiness Development Representative SDRBDR program develops people to execute on the very best standards of software as as service SaaS outbound pipeline building with a view to ultimately promote them into quotacarrying sales roles If you are looking for a rapidly changing and growing software company with the opportunity to launch your career in SaaS this is it<p> <p>The BDR acts as a brand ambassador and is often the first line of communication with a new prospective customer You will be responsible for calling outbound prospecting lists of prospective clients and passing them to the appropriate sales representative while delivering high quality customer service to prospective clients<p> <p>We are looking for someone who possesses excellent communication and analytical skills and should be ready to contribute to a variety of programs at any given time If you have the right mindset we will teach you everything you need to be successful<p> <p><strong>Company Description<strong><p> <p>Now is the time to join our team here at Rain Located near Provo Utah <strong datastringifytype=bold>Rain Retail<strong> is one of the fastestgrowing cloudbased SaaS companies in Utah We serve specialty retailers across multiple markets including crafting sewing music pet thrift scuba and more Weve been in business for 15 years and have a continuously expanding team of over 130 people across various departments Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation We have 5 company values we live by Happy Honest Humble Hardworking and Heartfelt We strive to represent these values in every interaction with customers and coworkers alike Do you also live by the 5 Hs If so you will <strong datastringifytype=bold>love <strong>our company Learn more about Rain Retail httpswwwrainposcom <p> <p><strong>What you will do<strong><p> <ul><li>Learn the various industries we serve and the customer personas within each respective industry vertical<li> <ul><ul><li>Call through lists of prospects to introduce the value propositions of Rain and identify opportunities for the Account Executives to follow up<li> <ul><ul><li>Learn how to anticipate and prepare for objections<li> <ul><ul><li>Accurately record communication with current and potential customers in salesforcecom<li> <ul><ul><li>Align yourself to achieving the goals of the sales team by understanding the importance of efficient and effective lead management<li> <ul><ul><li>Commit to the ongoing training program to prepare yourself for the next role<li> <ul><p><strong>What you will bring<strong><p> <ul><li>Either a Bachelors Degree education or management level experience in the retail sector<li> <ul><ul><li>A desire to learn best practices for the purpose of building a career in software sales<li> <ul><ul><li>Excellent communication interpersonal and problemsolving skills<li> <ul><ul><li>Strong organizational skills<li> <ul><ul><li>Interest in technology<li> <ul><ul><li>Personal integrity<li> <ul><p>Pay Range <span datacontrast=none>40k base + 24k OTV<span><p>
Technical Support Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Mar 14, 2024
<div> <p>At NICE we dont limit our challenges We challenge our limits Constantly Were relentless Were ambitious And we make an impact Our NICErs bring their A game and spend each day turning it into an A+ And if youre like us we can offer you the kind of challenge that will light a fire within you<p> <div> <p><b>Technical Support Engineer<b> <p><p><br >The Technical Support Engineer will provide technical assistance on applications to resolve an endusers connectivity issues with the NICE suite of products Duties of this position will include troubleshooting and diagnosing escalated customer issues acting in a consultative fashion to arrive at a mutually beneficial solution for our customers and coordinating with internal departments to provide a collaborative solution that will leave the NICE customer with a positive experience and a product that meets their needs The highlyskilled Technical Support team will provide exceptional client assistance in the resolution of complex problems utilizing various communication methods email chat and voice <p> <p><br ><strong>As a Technical Support Engineer a Typical Day Might Include the Following<strong><p> <ul><li>Work tickets via webbased ticketing system email voice or chat<li> <li>When working tickets <ul><li>Validate for correct prioritization and monitor communication to users of progress<li> <li>Fix enduser issues that can be resolved on applications<li> <li>Record and route incidents to specialist groups<li> <li>Provide resolution and recovery of incidents <li> <li>Keep clear and thorough records in the ticketing system of all actions taken<li> <ul><li> <li>Escalates incidents when necessary<li> <li>Troubleshoots VoIP T1 DS3 Ethernet OCX 1+ and Toll Free services<li> <li>Opens and monitors incidents created with 3rd party providers<li> <li>Pulls and analyzes logs for troubleshooting for contacts applications etc<li> <li>Reads and analyzes network diagrams<li> <li>Regularly works flexible schedule and oncall services<li> <li>Effectively and professionally communicates with internal and external customers<li> <ul><p><br ><strong>To Land This Gig Youll Need<strong><p> <ul><li>Associates Degree or currently working towards a Bachelors Degree in Computer Science Business Information Systems or similar field or equivalent work experience required<li> <li>35 years work experience in a customer service field preferably in a technical capacity<li> <li>Excellent technical troubleshooting and analytical skills<li> <li>Ability to excel in a fastpaced agile environment where critical thinking and strong problem solving skills<li> <li>Excellent communication skills written and verbal and ability to handle all interactions with internal and external clients with professionalism<li> <li>Ability to adapt quickly to change think on your feet communicate positively and work proactively<li> <li>Understanding of network topology and telecommunications architecture PBX Carriers VoIP<li> <ul><p><br ><strong>Bonus Experience<strong><p> <ul><li>2+ years in a technical support role in a software or telecommunications environment<li> <li>IP Telephony Telecommunications experience<li> <li>Experience in a telephonytelecommunications<li> <li>Dialer knowledge and Workforce Management experience<li> <li>Web Services and API knowledge and understanding of conceptual use<li> <li>Competent in database and SQL concepts<li> <ul><p><br ><br ><p><div> <p><em><strong>About NICE <strong><em><p> <p><em>NICE Ltd NASDAQ NICE software products are used by 25000+ global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiences fight financial crime and ensure public safety Every day NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions <em><p> <p><em>Known as an innovation powerhouse that excels in AI cloud and digital NICE is consistently recognized as the market leader in its domains with over 8500 employees across 30+ countries <em><p> <p><em>NICE is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law<em><p> <p><br ><p><div>
Enterprise Client Success Manager
Company: Consensus
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><b>About Us <b><p> <p><br ><p> <p><span>Consensus is a top place to work due to the incredible culture our employees have created In fact RepVue has ranked us 1 in their top 20 Best Culture and Leadership category We strive to provide an opportunity to work with a great team with a compelling product with the objective that adding value in your work life fuels the rest of your life We know that a winning company is built on the efforts of its people and thats an environment we foster at Consensus We encourage every employee to bring their authentic self to work and take ownership of their position and their career We strive to give our employees everything they need to make meaningful contributions to the overall success of our company Were looking for gogetters that are excited to thrive in a company going through an exciting growth phase<span><p> <p><br ><p> <p><span>We are a fastgrowing SaaS company based in the United States We are changing the way the world buys enterprise software We do this by providing intelligent demo automation software that helps you scale Presales How does this work<span><p> <p><br ><p> <p><span>We believe buying enterprise software should be simple pleasant and fast instead of complex painful and slow which is how it is today Buyers now want instant access to presales sales engineering resources throughout the buying experience but they find it harder and harder to get what they need Using Consensus a sales engineering team builds a library of reusable interactive video demos that Sales sends out ondemand Consensus automatically personalizes the experience and tracks engagement as the prospect shares the demo with other stakeholders in the buying group bringing the entire buying group to live demos better educated and ready to talk specifics <span><p> <p><br ><p> <p><span>This not only reduces unqualified demos to near zero and can double the presales teams productivity it also removes the demo lag time for prospects and shortens the sales cycle by as much as 68 <span><p> <p><br ><p> <p><b>Our Values <b><p> <p><br ><p> <p><span>Our values are extremely important to us and we hope that they mean something to you too We want everyone to bring their authentic selves to work every day We hope you can help us continue to grow without having to be perfect but willing to put your name on something knowing it is a version one Everyone here takes total ownership and accountability because owning our outcomes means making a real contribution We also believe in a no peacemongering principle We know our path to success is hard and we dont hesitate to ask hard things of others We are respectfully confrontational to one another and ask direct accountability questions <span><p> <p><span>Check out all of our values on our <span>careers page<span> <span><p> <p><br ><p> <p><b>About the Role<b><p> <p> <p> <p>As an Enterprise Client Success Manager youll manage a Book of Business consisting of Enterprise and larger spend MidMarket Accounts You will act as the primary point of contact and advocate for your clients Youll be required to help clients onboard train consult and drive best practices With a coordinated effort from our Account Executive team youll work to expand and grow your Book of Business Your main indicator of success will be how well you drive adoption and growthexpansions within your book of business<p> <p><b>What Youll Do <b> <p><ul><li>Drive retention and growth within your Book of Business<li> <li>Primary Contact for onboarding implementing and training BoB<li> <li>Provide insights to customers to ensure proper Adoption amp ROI Consultative Approach<li> <li>Comfortable trainingpresenting to large teams<li> <li>Ability to proactively understand client needs and respond accordingly<li> <li>Successfully manage and overcome client objections<li> <li>Help monitor and respond to client requests through Chat<li> <li>Consistently log activities as well as updatemaintain account info in CRM<li> <li>Create necessary training materials specific to your clients needs<li> <li>Can work remotely longterm and selfmanage<li> <li>Travel 1020 domestic and internationally<li> <ul><p><b>What Were Looking For <b> <p><ul><li>BABS Preferred<li> <li>5+ years experience in Client Success or Account Management within B2B SaaS<li> <li>Excellent level of accuracy and attention to detail<li> <li>Outstanding communication skills through chat email phone and inperson<li> <li>Comfortable articulating software and engaging with executives VP and CLevel Execs<li> <li>An understanding of the different sales rolespositions within an organization<li> <li>Experience working with crossfunctional teams Sales Product Marketing<li> <li>Successful track record managing a Book of Business Growth as well as Retention<li> <li>Driven selfmotivated enthusiastic and have a cando attitude<li> <li>Access to a quiet and enclosed working environment with a fast internet connection<li> <ul><p><b>At Consensus Youll Get <b> <p><ul><li>Generous employer contribution towards health insurance with multiple plans to choose from dental and vision coverage is available as well<li> <li>HSAFSA programs available to maximize your tax savings<li> <li>401k with company matching contributions<li> <li>Paid parental leave to prioritize your family<li> <li>Unlimited PTO<li> <li>12 company holidays<li> <li>FlexibleRemote work environment<li> <li>Company provided bestinclass WFH setup<li> <li>Professional Development program<li> <li>2 days off each year to volunteer at a charity of your choice<li> <li>Birthdays off<li> <li>Every third Friday of the month off<li> <ul>
Trade Compliance Analyst
Company: DigiCert
Location: Provo, UT
Posted Mar 14, 2024
<div> <p><strong>ABOUT DIGICERT<strong><p> <p>Were a leading global security authority thats disrupting our own category Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to little things like surgically embedded pacemakers We help companies put trustan abstract ideato work Thats digital trust for the real world<p> <div> <p><br ><p><p><strong>POSITION SUMMARY<strong><br >DigiCert is seeking a Trade ComplianceExport Control professional with 24 years of experience to join DigiCerts Trade Compliance team You would support DigiCerts global trade compliance operational activities and projects related to automating trade compliance processes<p> <p><br ><p><p><strong>RESPONSIBILITIES<strong><p> <ul><li>Assist with development and maintenance of screening solutions to support Trade Compliance operations<li> <li>Develop and carry out testing to implement Trade Compliance solutions and changes<li> <li>Work with crossfunctional stakeholders to resolve operationaltransactional issues which includes Restricted Party List screening and reviewing order escalations<li> <li>Support other trade compliance projects including product classification periodic BIS reporting and responding to trade compliance questionnaires from customers and vendors<li> <li>Prepare training materials and provide communication and training for our employees<li> <li>Create procedures and help update and maintain existing trade compliance program documentation<li> <li>Support and conduct audit activities and procedures<li> <li>Maintain knowledge of and keep up with US economic sanctions and export control laws and regulations affecting the company and our products<li> <ul><p><br ><p><p><strong>REQUIRED QUALIFICATIONS<strong><p> <ul><li>Bachelors degree or equivalent<li> <li>Knowledge of US economic sanctions laws and regulations<li> <li>Knowledge of US export control laws and regulations<li> <li>2+ years of working experience in trade compliance functions<li> <li>Experience with automated trade compliance high volume screening solutionstools<li> <li>Experience working managing and driving crossfunctional projects to completion<li> <li>Excellent business acumen welldeveloped pragmatic problemsolving abilities and high emotional intelligence<li> <li>Strong work ethic a hands on mentality accountability and the ability to work in an evolving business environment while juggling and prioritizing multiple projects at the same time<li> <li>Ethical adaptable flexible and comfortable with uncertainty and ambiguity<li> <li>Desire to take on greater responsibility as experience is gained and skills are further developed<li> <li>Keen diplomatic instincts and customer service mentality<li> <li>Ability to work independently employ good judgment act with integrity take ownership and seek advice when necessary<li> <ul><p><br ><p><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Knowledge of economic sanctions and export regulations of other countries is a plus<li> <li>Experience as a trade compliance analyst at a technology company<li> <ul><p><br ><p><p><strong>DIGICERT BENEFITS<strong><p> <p>DigiCert offers a competitive benefits package for all of our fulltime employees If you want to know more about them please reach out to us at Lifedigicertcom <p> <p>DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce In compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identityexpression veterans status status as a qualified person with a disability or genetic information Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply<p> <p><br ><p><p>LIAS1<p>
Batching Coordinator
Company: Resource Innovations
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><strong>Resource Innovations <strong>is seeking a <strong>Batching Coordinator<strong> to join our growing team in Salt Lake City UT As a Batching Coordinator with Resource Innovations you will play a key role and will ensure the timely delivery of billing data to our clients and payments to our customers We are seeking mission driven and career minded individuals with previous billing or payment processing experience <p> <p>Resource Innovations is a womenled organization offering softwareenabled clean energy solutions for utilities as well as commercial industrial and residential energy customers Our experts design and implement a suite of leadingedge services to support the rapidly changing industry through the clean energy transition We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available accessible and affordable <p> <p><strong>Duties and Responsibilities<strong> <p> <ul><li>Creates invoices and generates data files tied to processed payments<li> <li>Uploads invoicing reports into client systems accurately and timely<li> <li>Ensures all applications meet program and quality standards in preparation for payment<li> <li>Manages payment batch activities on a weekly basis<li> <li>Supports creation and updates to various reporting templates when needed<li> <li>Works directly with client to handle any invoicing updates or processing corrections<li> <li>Evaluates current procedures and works with internal teams to implement improvements further database capabilities and streamline invoicing<li> <li>Provides continuous improvement suggestions<li> <li>Other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <ul><li>A high school diploma or equivalency is required<li> <li>2+ years previous processing experience required<li> <li>2+ years previous billing andor payment processing experience required<li> <li>Advanced Microsoft Excel skills pivot tables LookUps IndexMatch ChartsGraphs required<li> <ul><p><strong>Benefits<strong> <p> <p>Resource Innovations offers competitive salaries based on candidates qualifications Resource Innovations also offers three weeks paid vacation per year paid holidays a 401k plan with employee matching funds a discretionary bonus and an overall comprehensive benefits package <p> <p><strong>About Resource Innovations<strong> <p> <p>Resource Innovations RI is a <strong>womenled<strong> energy transformation firm <strong>focused on impact<strong> Building on our expertise in energy efficiency were constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex connected challenges Load flexibility Electrification Carbon reduction With every step were leading the charge to power change <p> <p>Resource Innovations is an Equal Opportunity Employer committed to ensuring equal employment opportunities for all job applicants and employees without regard to race color religion national origin gender age disability marital status genetics protected veteran status sexual orientation or any other protected status In addition to federal law requirements Resource Innovations complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company does work <p> <p>The above job description and job requirements are not intended to be all inclusive Resource Innovations retains the right to make changes or adjustments to job descriptions andor job requirements at any time without notice<p>
Client Success Team Lead
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 14, 2024
<p><b><b><b> <b><br ><p><div> <ul><li> <p>Do you thrive on building successful client relationships<p> <li> <ul><div> <p> <p> <ul><li>Do you have a passion for developing highperforming teams<li> <ul><p><br ><br ><p><div> <ul><li> <p>Then Rain Retail a fastgrowing SaaS company in Utah might be the perfect place for you<p> <li> <ul><div> <p><b><strong datastringifytype=bold>About Rain Retail<strong><b><br ><p><p>Were a vibrant team of over 130 passionate individuals dedicated to empowering specialty retailers across diverse markets With a commitment to fostering a positive collaborative work environment we live by our core values Happy Honest Humble Hardworking and Heartfelt Join our awardwinning team Top Place to Work Award in Utah and<br >Be part of a company focused on employee development and growth<br >Enjoy a fun supportive company culture with activities a stocked kitchen and generous benefits Make a real impact by shaping the customer journey for our clients<p> <p><b><strong datastringifytype=bold>The Role Client Success Team Lead<strong><b><br ><p><p>As our Client Success Team Lead youll play a pivotal role in leading and supporting a highperforming team dedicated to client success <strong datastringifytype=bold>Youll leverage your expertise to<strong><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Champion Operational Excellence <strong>Lead by example ensuring efficient workload management effective customer interactions and adherence to client success processes<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Drive Team Growth<strong> Conduct regular coaching sessions analyze metrics and advocate for team needs<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Foster Client Success <strong>Be the first line of defense for client retention deescalate issues and contribute to client success initiatives<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Shape the Future <strong> Participate in projects to enhance client success policies and implement new tools<li> <ul><p><b> <b><b><strong datastringifytype=bold>Qualifications<strong><b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Proven experience in technical support or customer success SaaSsoftware preferred<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and presentation skills<li> <li datastringifyindent=0 datastringifyborder=0>Strong project management and organizational skills<li> <li datastringifyindent=0 datastringifyborder=0>Customercentric mindset with a focus on empathy and understanding client needs<li> <li datastringifyindent=0 datastringifyborder=0>Advanced leadership skills and the ability to coach effectively<li> <li datastringifyindent=0 datastringifyborder=0>Familiarity with CRM systems and customer support tools<li> <ul><p><b> <b><b><strong datastringifytype=bold>Benefits<strong><b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Awardwinning company culture<li> <li datastringifyindent=0 datastringifyborder=0>Competitive salary and benefits package<li> <li datastringifyindent=0 datastringifyborder=0>Paid time off holidays and 401k with match<li> <li datastringifyindent=0 datastringifyborder=0>Medical dental vision and life insurance<li> <li datastringifyindent=0 datastringifyborder=0>Employee referral program<li> <li datastringifyindent=0 datastringifyborder=0>Fun company activities<li> <li datastringifyindent=0 datastringifyborder=0>Stocked kitchen<li> <li datastringifyindent=0 datastringifyborder=0>Ready to join a team that puts clients first Apply today<li> <ul><p><b> <b> <p><p><strong>Pay<strong> $1922 per hour<br ><strong>Job Details<strong> In Office FullTime<p> <p><b><b><p>