Be Or Bc Jobs in Provo, UT
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Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Dec 06, 2023
Enable customer success outcomes including reduced customer churn, revenue expansion opportunity identification, higher customer product adoption, customer satisfaction, and overall customer health scores. Key focus areas will include setting team goals/priorities, managing and improving the CSAT scores, enabling effective account coverage, and creating an inspiring team environment. Manage the achievement of key performance indicators for team’s portfolio identified accounts. What you will do: Establish clear team goals/priorities in alignment with broader Customer Success and Account Management strategy. The Manager of Customer Success and Account Management is responsible for a team of individuals driving the ongoing attainment of outcomes, product adoption, and complete post-sale success and satisfaction of SmithRx customers. Perform regular team member coaching and identify team’s training opportunities Manage portfolio of accounts toward optimal coverage targets by planning appropriate team capacity Build trusting relationships with client operational leadership Maintain a comprehensive understanding of business challenges faced by customers Assist leadership with cross-functional project management to drive resolution for escalated client issues while coordinating internal and external teams as necessary Identify product gaps by conducting business impact assessments and proactively manage client expectations Assess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is established Actively participate in the full interview and onboarding life cycle What you will bring to SmithRx: 5+ years in Customer Success/ Account Management leadership roles with direct reports required 5+ years of working knowledge of healthcare benefits/ pharmacy benefits/ commercial health insurance required A positive, growth mindset with the ability to stay calm under pressure while driving towards solutions An obsession with customer experience and customer satisfaction A passion for solving difficult problems together in collaboration with the broader teams Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue Experience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved Ability to work independently as well as part of an extended, cross-functional team Self-driven, results-oriented and disciplined work ethic Ability to take initiative with little to no direction Be transparent and honest in a positive, professional and polite manner Expert conflict resolution skills Highly effective communicator with a consultative and tactful approach; Ability to observe situations and scenarios from the client or team member’s point of view Ability to navigate unique and individual team member scenarios while providing coaching through day-to-day challenges, and mentoring through a long-term relationship-based approach to drive long term individual success Bachelors or equivalent work experience required What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Time Off 13 Paid Holidays Wellness benefits- Spring Health, Gympass, and Headspace Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities This role will serve as internal champion and quarterback, coordinating the cross functional approach required for sustained customer success and growth. We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Courage: Embrace the challenge. Job Summary: The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services.
Business Development Representative, Corporate
Company: Lucid Software
Location: Salt Lake City, UT
Posted Dec 05, 2023
Daily activities include account planning, prospect identification, lead generation, sales calls, supporting the sales cycle, and proposals. Our partners include industry leaders such as Google, Atlassian, and Microsoft. Responsibilities: Develop and maintain expert knowledge in the features, benefits and application of Lucid's offering Possess a hunter mentality Generate new pipeline through prospect engagements including cold calling, emailing, demos and marketing activities of the company Understand competitive landscape Interact with and develop relationships with existing Lucid clients and prospects Support in creation of sales presentations to customer and prospects in a variety of departments (IT, Enterprise Architecture, Engineering, HR, etc.) Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. You will be measured on how effectively you can partner with the relevant Sales team in uncovering and creating new opportunities within these accounts, providing support throughout the sales cycle, and may run foundational deals more autonomously. The Business Development Representative (BDR) partners with members of the Commercial Account Executive team to focus on breaking into and growing Lucidspark, Lucidchart, and Lucidscale opportunities. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. Achieve sales quota by qualifying top leads Assist with the transacting of foundational deals Other duties as assigned Requirements: 18+ months sales experience (preferably in software/SaaS) Outstanding written and verbal communication skills Ability to manage multiple projects and meet deadlines This role requires that you work out of our South Jordan, UT office two days per week (on Tuesday and Thursday) Preferred Qualifications: Experience closing business Proven success in building qualified pipeline and identifying new opportunities within a set of accounts Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs Experience with Salesforce, Salesloft, Linkedin Sales Navigator, ZoomInfo is a plus Excellent work ethic; this job requires flexibility to meet customer expectation BA/BS degree If you’d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected] These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Senior Designer, Bottoms and Outerwear
Company: Sundance Holdings Group, LLC
Location: Salt Lake City, UT
Posted Dec 06, 2023
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. We offer a competitive wage and excellent benefits package including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts. Exceptional presentation skills, both visual and oral. Detail Oriented. Excellent communication skills, both verbal and written. This position is located in Salt Lake City, Utah, remote work is not offered for this role. All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA). Strong understanding of upscale fabrics. For more information about our culture and brand at Sundance, please visit https://careers.smartrecruiters.com/SundanceHoldingsGroupLLC For the Sundance Story, visit: https://www.sundancecatalog.com/category/customer+service/about+us.do Sundance is an equal opportunity employer. Identify and present a clear point of view on key silhouettes, fabrics, prints, pattern, embroidery, and details appropriate for the Sundance brand.
Executive Administrative Assistant
Company: Angel Studios
Location: Provo, UT
Posted Dec 04, 2023
Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. Exceptional interpersonal skills. Organization and time management. Must be able to manage multiple assignments, set priorities, and adapt to changing conditions. Duties, responsibilities and activities may change at any time with or without notice. Friendly and professional demeanor. Able to maintain confidentiality of information. A quick study, able to pick up new skills and learn how to use new programs. Foster positive relationships with business partners, stakeholders, and other staff. Handle personal tasks for the executive as needed (e.g., reservations, personal appointments).
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Company: Recursion
Location: Salt Lake City, UT
Posted Dec 05, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Learn more at www.recursion.com, or connect on Twitter and LinkedIn. Recursion also has offices in Toronto, Montreal and the San Francisco Bay Area. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion is an Equal Opportunity Employer that values diversity and inclusion. We are One Recursion: We operate with a 'company first, team second' mentality. By commanding massive experimental scale — up to millions of wet lab experiments weekly — and massive computational scale — owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously expands one of the world’s largest proprietary biological and chemical datasets. Recursion spends time and energy connecting every aspect of work to these values. More About Recursion Recursion is a clinical stage TechBio company leading the space by decoding biology to industrialize drug discovery.
Web Implementation Specialist
Company: foreUP Golf
Location: Provo, UT
Posted Dec 05, 2023
Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Conduct routine audits of website presences, security, speed, tagging, etc. KNOWLEDGE, SKILLS, AND ABILITIES: 5+ years of professional front-end development experience using WordPress Strong experience in HTML5, CSS3, SASS, JavaScript, JSON, Wordpress, and PHP Strong experience with E-Commerce applications Proficient with delivering fully-responsive "mobile first" websites Experience with WP-Engine hosting Proficient in domain management, including DNS, forwarding, subdomains, and email integration Strong organization and multi-tasking Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards Basic knowledge of Search Engine Optimization process Strong oral and written communication skills If selected for interview, the candidate will be required to provide a portfolio of website examples and supporting data they were directly responsible for implementing / managing. to ensure functionality, accuracy, and adherence with all guidelines-such as ADA. ESSENTIAL DUTIES AND RESPONSIBLITIES: Help build, maintain, and grow the foreUP digital portfolio Build guest-facing websites using HTML / CSS / Javascript / PHP in WordPress Create, troubleshoot, and edit HTML code as needed to keep client sites current and healthy. The candidate must have a positive, customer-centric energy, an organized, proactive work ethic, and they must enjoy working with and helping people as they will play a significant role in the company process. Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. We are currently seeking a full-time, full-remote employee to join the website implementation team, working primarily with Wordpress. Stay current on emerging technologies/industry trends and apply them to operations and activities. Upgrades for core WordPress versions of any stable release.
Customer Success Manager I - SMB
Company: Podium
Location: Provo, UT
Posted Dec 06, 2023
Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Familiarity with CRM and customer support software. Knowledge of online reputation management and customer feedback processes. What you should have: 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels. Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage Act as the primary point of contact for customer inquiries, issues, and escalations. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. What we hope you have: Experience with customer success platforms and tools. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
Sr. Product Manager - IoT Mobile App
Company: Pura
Location: Provo, UT
Posted Dec 04, 2023
Engineers, customer support, marketing, and designers. Demonstrated examples of company values and trust building, healthy conflict, commitment to decisions and accountability for results. Communicating plans, goals, progress, impact, and challenges to internal and external stakeholders Experience you’ll need: Minimum of 5 years of experience in product management, specifically within the IoT and mobile app development space. Stay informed about industry trends, emerging IoT technologies, and competitive landscape developments to identify opportunities for product enhancement and differentiation. Strong interest in learning, and in improving how we deliver connected experiences through various products and interfaces. Collaborate closely with engineering, design, and IoT development teams to oversee the end-to-end product development lifecycle, from concept and prototyping to testing and launch. Analyze key performance indicators (KPIs) related to user engagement, shopping behavior, and app performance, leveraging data-driven insights to optimize the app's features and functionalities. Work in tandem with the marketing and sales teams to define effective product positioning, messaging, and go-to-market strategies for the IoT mobile app. Strong skills in user research and human-centered design practices. Provide leadership and guidance to junior product management team members, fostering a collaborative and growth-oriented work environment.
Database Engineer
Company: Podium
Location: Provo, UT
Posted Dec 06, 2023
This position is primarily focused on PostgreSQL and the DBE (DBA) work style, but the overall Data Stores team supports Elasticsearch, Redis, Kafka, Kafka Connect, RabbitMQ, and Snowflake, and there is ample opportunity to add these technologies to your repertoire. What you will be doing: AWS RDS Aurora PostgreSQL 13+ Consulting with and advising product development engineers Rotating on-call and support weeks Upgrades Health - metrics / observability / detection Capacity planning, performance tuning Infrastructure-as-code (Terraform) Security Automation / scripting Documentation Learning to support other data stores What you should have: 3+ years of RDBMS production experience (Postgres preferred, mysql/oracle ok) 1+ years working in an AWS (preferred) or other major cloud environment 3+ years working with Linux/Unix environments Infrastructure-as-code experience (Terraform preferred, others considered) Comfort moving quickly but carefully in a startup-paced environment Desire to grow into a broad data stores engineer beyond just PostgreSQL Passionate about communication and sharing information What we hope you have: AWS RDS Aurora Experience working on the systems side of several types of data store technologies Experience shell scripting and/or coding, especially to automate data store tasks Experience in working with fast-moving, highly skilled product-creating Engineers Experience maintaining low-latency (microsecond) data stores Experience working on data stores with low-to-no-downtime SLOs Experience with database migration packages like Elixir’s Ecto Experience with metrics and monitors in Datadog or similar Ansible Docker Elixir or Python Our PostgreSQL databases live in AWS RDS Aurora. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. As a Database Engineer, you will work with a remote team of DBEs and DataOps Engineers in a fast-paced dynamic environment. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. We look for people who are curious, creative and are willing to do the work to be a little better every day. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more. Does that sound like you? Podium exists to help local businesses win.
Vice President, Enterprise Sales
Company: Lucid Software
Location: Salt Lake City, UT
Posted Dec 05, 2023
Multiple repeatable proof points of recruiting, hiring, developing, and retaining leaders and individual contributors that make-up a high performing enterprise sales organization. Demonstration of high levels of integrity, initiative, honesty and leadership Must be adaptable, professional, courteous, motivated and work well on their own or as a member of a team Polished sales presentation skills Ability to handle a fast-paced environment and ambitious workload You share our values, and work in accordance with those values. Deep experience and a track record of selling into accounts within the fortune 500 Demonstrated progressive and consistent overachievements of annual quota Demonstrated progressive experience in software sales Proven success partnering with Marketing, Alliances, Product, Engineering, and Legal peers. Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. Recruit and develop a top tier, diverse, efficient enterprise sales organization of Regional Directors, Sales Managers and Strategic Account Leaders Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base Provide detailed and accurate sales forecasting Manage overall sales process, set appropriate metrics for sales funnel management Plan and manage at both the strategic and operational levels Requirements: Demonstrated progressive second-line leadership experience leading teams in strategic sales. Lucid is looking for a strategic leader with experience leading teams, working at the highest level of customer organizations, and crafting innovative and mutually beneficial enterprise deal structures. More than ever, customers are recognizing the importance of hybrid work and the need for visual collaboration solutions to allow employees and teams to work together seamlessly, regardless of location. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing 19 on G2’s Best Software Products for 2022 list.
PT Assignment Editor
Company: Sinclair Broadcast Group
Location: Salt Lake City, UT
Posted Dec 05, 2023
Let's talk. We have a compelling story, a goal-oriented culture, and we take really good care of people. Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. We're at the forefront of NextGen technology, enabling innovative new ways to engage with broadcast content like never before. About the Team The life-blood of our organization is our people. Ready to be part of a winning team? We also recently launched a free TV streaming service called STIRR. How good?
Enterprise Sales Director (Remote)
Company: RainFocus
Location: Provo, UT
Posted Dec 05, 2023
Additionally, RainFocus offers competitive salaries, competitive benefits, 401k and generous PTO. We need more talented, hard-working, fun-loving team members just like yourself! A leader in collaborative, cross-functional planning. At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. Travel is required. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Meeting and exceeding sales targets. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Communicate business trends to RainFocus product team. Role Locations This role is home office based.