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Director of Customer Success - APAC- Apptio

Company: IBM

Location: AU Sydney

Posted Feb 14, 2024

<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> Apptio an IBM company is the CIOs business management system We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments capitalize on the cloud transformation and drive innovation within their organization <p> We call it Technology Business Management Our applications help companies align technology spending to business outcomes and automate IT processes like cost transparency benchmarking chargeback and planning Hundreds of customers including more than 40 percent of the Fortune 100 choose Apptio as their business system of record for IT <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> <span style=fontsize14px> The Director of Customer Success will evolve and drive the IBM Apptio Customer Success organisation within APAC covering Australia New Zealand and Southeast Asia <span> <p> <p> You will lead the APAC Customer Success Management CSMs and APAC Strategy Advisor teams with an extended CS team in our India Centre of Excellence focusing on delivering value increasing user adoption of our solutions and ongoing customer success programs with a key objective of customer retention <p> <p> You will establish and maintain relationships with executives across the APAC customer base This includes leading and owning APACs value management framework through the effective and timely execution of Executive Business Reviews across the APAC customer portfolio <p> <p> You will bring experience leading developing and supporting teams to ensure your team of direct reports provides a high level of customer engagement You will partner with the global leaders at across Customer Success Professional Services Field Sales Account Management Marketing Products Engineering and Support to foster partnership and industry expertise in order to ensure every customer realizes full value from their investment with Apptio <p> <p> <strong> Your role responsibilities will include <strong> <p> <p> Innovation <p> <ul> <li> <span style=fontsize14px> Have an inquisitive mind and passion for learning about customers industries and innovative approaches to doing things which include but not limited to <span> <ul> <li> <span style=fontsize14px> Organizational change management and transformation including methodologies and governance <span> <li> <li> <span style=fontsize14px> IT industry drivers trends and technologies <span> <li> <li> <span style=fontsize14px> Organizational efficiency and operational excellence <span> <li> <li> <span style=fontsize14px> Driving innovation in TBM Cloud and Product management <span> <li> <li> <span style=fontsize14px> Translation of business initiatives and challenges into actionable roadmap and solutions <span> <li> <ul> <li> <ul> <p> <span style=fontsize14px> <strong> Leadership amp Influence <strong> <span> <p> <ul> <li> <span style=fontsize14px> Manage at risk accounts who are not getting value and putting programs to quickly change the value equation for these customers <span> <li> <li> <span style=fontsize14px> Strong selfstarter <span> <li> <li> <span style=fontsize14px> Serve as a mentor and coach to help your direct reports better guide customers in TBM and FinOps adoption <span> <li> <li> <span style=fontsize14px> Ensure the performance of the CS team The role will require the successful candidate to identify and resolve any areas for improvement within their teams function <span> <li> <li> <span style=fontsize14px> Align with other Customer Success functions drive operational efficiency and alignment across the Customer Success functions by working in close collaboration with other Customer Success ManagerLeaders for the Advisors CSMs Premier TAM and Professional Services on appropriate initiatives and activities to drive customer results <span> <li> <li> <span style=fontsize14px> Coordinate with the Account Management andor Field Sales Rep Functions working alongside Account Managers to ensure alignment with the efforts of the Account Management team to maximize retention adoption and customer satisfaction <span> <li> <li> <span style=fontsize14px> Ownership of the Apptio APACs value management working in collaboration with Account Managers to deliver effective and timely Executive Business reviews for all customers in the region <span> <li> <li> <span style=fontsize14px> Demonstrated ability to communicate present and influence credibly and effectively at all levels of a customers technology organization <span> <li> <ul> <ul> <li> <span style=fontsize14px> Motivate and inspire a multidisciplinary internal Apptio team to solve customer challenges without direct management responsibility <span> <li> <ul> <ul> <li> <span style=fontsize14px> Creatively solve problems with limited input and resources in a fastpaced highpressure environment <span> <li> <li> <span style=fontsize14px> Credible and effective Clevel advisorcoach especially with regards to the TBM discipline <span> <li> <ul> <ul> <li> <span style=fontsize14px> Strong teamwork facilitation and soft skills such as listening and empathy with the ability to <span> <ul> <li> <span style=fontsize14px> Balance conversations within groups <span> <li> <li> <span style=fontsize14px> Offer suggestions and improvements to process and work effectively with all personalities <span> <li> <li> <span style=fontsize14px> Drive towards building consensus <span> <li> <ul> <li> <ul> <p> <span style=fontsize14px> <strong> Technology Delivery <strong> <span> <p> <ul> <li> <span style=fontsize14px> Working knowledge of IT delivery frameworks and methodologies ie ITIL Waterfall Agile etc <span> <li> <li> <span style=fontsize14px> Operational knowledge of IT Portfolio management ie SAFe Scrum and Kanban <span> <li> <li> <span style=fontsize14px> Consultative approach including the ability to translate customer needs into measurable outcomes <span> <li> <li> <span style=fontsize14px> Experience with implementing and supporting enterprise solutions CRM ERP CMDB etc <span> <li> <ul> <p> <span style=fontsize14px> <strong> Strategic Consulting <strong> <span> <p> <ul> <li> <span style=fontsize14px> Evangelize Technology Business Management TBM and FinOps <span> <li> <li> <span style=fontsize14px> Engage regularly with customer executives <span> <li> <li> <span style=fontsize14px> Use storytelling to highlight customer value augmented with technical expertise by demonstration in the product <span> <li> <li> <span style=fontsize14px> Find mentor and develop client process owners into TBM andor FinOps Champions <span> <li> <li> <span style=fontsize14px> Align customers to the growing TBM and FinOps market and the standards being developed to support consistency and success in rolling out Apptio Solution Processes Standards such as those vetted and published by the TBM Council <a href=httptbmcouncilorg> httptbmcouncilorg <a> <span> <li> <li> <span style=fontsize14px> Provide timely account or executive summary status reports both to customers and Apptio management <span> <li> <li> <span style=fontsize14px> Develop and maintain longterm relationships with executives in the account portfolio <span> <li> <ul> <p> <span style=fontsize14px> <strong> Thought Leadership <strong> <span> <p> <ul> <li> <span style=fontsize14px> Work globally with CS peers the Global CS Practice and crossfunctionally within APAC to develop and drive change initiatives identify and validate key problems and present workable solutions to management in collaboration with other leaders <span> <li> <li> <span style=fontsize14px> Understand the business and technical problems the Apptio solutions address Stay current on product roadmap as well as understanding the scenarios features and functions within each of the products and how these are applied to address business and technical problems maintain a high level of understanding of the competition and the differentiators between Apptio and its competitors <span> <li> <li> <span style=fontsize14px> Develop and supportdrive your team to create internal and external facing collateral content to <span> <ul> <li> <span style=fontsize14px> Support customer adoption efforts <span> <li> <li> <span style=fontsize14px> Expand the knowledgebase amp best practices leveraged by Apptio Teams <span> <li> <li> <span style=fontsize14px> Continuously improve the maturity of our customer base in best practices related to the Apptio solutionssuite of products <span> <li> <ul> <li> <li> <span style=fontsize14px> You and your team will contribute internally to the Customer Success organization by sharing technical domain knowledge and advancing best practices and advisory skills including but not limited to <span> <ul> <li> <span style=fontsize14px> Lead and contribute to internal projects and initiatives <span> <li> <li> <span style=fontsize14px> Serve as a Subject Matter Expert SME for specific domain or process area <span> <li> <li> <span style=fontsize14px> Contribute thought leadership and best practice on how to Run IT Like a Business <span> <li> <ul> <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> <span style=fontsize14px> <strong> Basic Qualifications <strong> <span> <p> <ul> <li> <span style=fontsize14px> Candidates must have a BA or BS ideally in a businessrelated discipline <span> <li> <li> <span style=fontsize14px> Demonstrable director level experience leading multidisciplinary teams of 5 or more <span> <li> <li> <span style=fontsize14px> Experience holding direct teams accountable to quarterly metrics or targets <span> <li> <li> <span style=fontsize14px> 10+ years Program Management Portfolio Oversight or Consulting experience <span> <li> <ul> <p> <span style=fontsize14px> <strong> Business Domain Focus <strong> <span> <p> <ul> <li> <span style=fontsize14px> Specific knowledge and application of either Cloud computing andor Scaled Agile Framework plus IT services and financial management including budgeting cost allocations capital amp operating expense handling program portfolio management and application infrastructure support <span> <li> <li> <span style=fontsize14px> Operational knowledge of IT Portfolio management including traditional and agile delivery methodologies including SAFe Scrum and Kanban <span> <li> <ul> <p> <span style=fontsize11pt> <span style=lineheightnormal> <span calibri= style=fontfamily> <span> <span> <span> <p> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Masters in Business Administration MBA <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Most successful candidates having 15+ years in Big4 consulting or within the IT Finance andor technology industry as CIOsCFOsSVPsDirectors <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Consultative style and ability to communicate technical concepts to people of all backgrounds and skill levels <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Ability to turn data into action to make strategic recommendations <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Proven ability to build and maintain strong relationships with a diverse set of internal and external constituencies including CLevel Leaders and Senior Level executives <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Excellent organization programproject management time management and communication skills <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Experience around Customer Success Renewals upsell customer satisfaction and managing high performance team is critical <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Demonstrated track record of improving renewal rates and value for customers <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Strong skills in data analysismanipulation <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Ability to lead cross functional business and technical teams to provide timely issue resolution <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Strong understanding of business processes and their integration into enterprise applications <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Willingness to roll up ones sleeves and assist wherever needed <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Team player who will innovate to continue improving the way Apptio serves its customers <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Ability to travel up to 25 of the time <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Must have working knowledge of several of the following areas <span> <span> <span> <ul style=liststyletypecircle> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> IT Financial Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Cloud Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> IT Service and Portfolio Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Asset Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Vendor and Contract Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> IT Project and Portfolio Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> IT Infrastructure Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Strategy and Planning <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Application Portfolio Management <span> <span> <span> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Agile Methodology <span> <span> <span> <li> <ul> <li> <li> <span style=fontsize14px> <span style=verticalalignmiddle> <span calibrisansserif= style=fontfamily> Experience with cloudbasedSaaS solution offerings a plus <span> <span> <span> <li> <ul><div>

Connected Solutions - Coupa Supply Chain Senior Manager (SME)

Company: Accenture

Location: Australia Melbourne

Posted Jan 30, 2024

Accenture is seeking experienced Supply Chain and Procurement professionals to join their Connected Solutions Practice. The role involves acting as a Subject Matter Expert, providing guidance on Procurement solution suites, contributing to the growth strategy, and managing large teams. The ideal candidate should have extensive experience in supply chain management, technical proficiency in eProcurement platforms, and a Bachelor's Degree or equivalent industry experience. Preference is given to candidates with experience in Procurement solution suites such as Coupa, Ariba, Jaegger, Ivalua, and Zycus. The role requires working in rotational shifts and is based in Sydney or Melbourne, Australia.

Tech Sales Capture Senior Manager (Data & AI)

Company: Accenture

Location: Australia Brisbane

Posted Feb 04, 2024

Accenture is a leading global professional services company that helps businesses, governments, and organizations build their digital core, optimize operations, and enhance citizen services. The Technology Sales Lead, also known as Sales Capture, is responsible for growing Accenture's business by managing opportunities through all phases, developing strong relationships with key stakeholders, and guiding opportunities from qualification to deal close. The role requires a deep understanding of the Data & AI space, selling professional services, and a proven track record in developing and selling large IT, applications, and business process outsourcing opportunities. The ideal candidate should have exceptional communication skills, strong organizational skills, and the ability to work in a large, matrixed company environment.

Supply Chain, Connected Solutions - Market Development Senior Manager

Company: Accenture

Location: Australia Melbourne

Posted Jan 30, 2024

Accenture is looking for passionate Supply Chain and Procurement Experienced Architects and Sales leaders to join their Supply Chain Connected Solutions Practice. The role involves driving innovation, building differentiated solutions, and defining the vision for supply chain digital transformations for customers.

DevOps Manager

Company: Accenture

Location: Australia Adelaide

Posted Feb 18, 2024

Accenture is seeking a skilled professional with expertise in Azure DevOps, CI/CD practices, and Infrastructure as Code tools. The ideal candidate should have a strong technical foundation, strategic decision-making abilities, and experience in building core infrastructure metrics dashboards. Familiarity with a scaled Agile delivery methodology is also required. The role involves proactive system monitoring, identification of potential issues, and prompt implementation of corrective actions. The candidate should be able to articulate technical concepts clearly and collaborate with colleagues to improve engineering tools, systems, and processes. Experience in integrating application security scanning, functional and performance testing stages into the DevOps pipeline is preferred. Australian Citizenship with Baseline or NV1 clearance is required, and Melbourne is the preferred location. Accenture is committed to inclusion and diversity, and the role offers flexibility in work arrangements.

Cloud Infrastructure Manager (Infra/DevOps/SRE)

Company: Employment Hero

Location: Australia

Posted Dec 30, 2023

Employment Hero, a rapidly growing SaaS business, is seeking a Cloud Operations Manager to lead technical teams in delivering robust, scalable, and secure cloud infrastructure solutions. The role involves optimizing performance, ensuring reliability, scalability, and security across platforms, and driving the implementation of DevOps practices. The ideal candidate will have extensive experience in managing cross-functional multinational teams, proficiency in AWS services, Kubernetes, and GitHub, and a strong understanding of DevOps practices.

ANZ Referral (Coupa o9 Supply Chain Planning)

Company: Accenture

Location: Australia Melbourne

Posted Jan 14, 2024

The text refers to a referral role for O9 Supply Chain Planning Resources, but does not express a clear positive or negative sentiment.

Change Management Senior Manager Growth Market

Company: Accenture

Location: Australia Sydney

Posted Jan 07, 2024

Accenture is hiring Talent & Organization practitioners with extensive experience in designing and implementing organizational change solutions for large, complex digital transformation programs. The role involves working with clients across various industries in change management, collaborating with stakeholders to understand the scope of changes, assess impact, identify risks, and propose solutions. The goal is to ensure the organization embraces change positively and achieves its objectives with minimal disruption. As a Senior Manager or Principal Director, leading teams and interacting with senior executives is required.

Senior Software Engineer

Company: carsales

Location: Australia

Posted Jan 26, 2024

The company is seeking a senior developer with extensive experience in C#, .NET Core, AWS, and event-driven architecture. The ideal candidate should have a strong background in building scalable and highly available systems. The company offers autonomy in work location, a supportive team, and a range of benefits including paid parental leave, hackathons, and wellbeing activities. The role involves mentoring engineers, developing automation solutions, and collaborating with product managers, engineers, researchers, and designers.

Expression of Interest: Customer Data Solution Architect (MarTech/AdTech/CDP) - Senior Manager

Company: Accenture

Location: Australia Melbourne

Posted Feb 04, 2024

Accenture Song offers a world-class team environment with flexible work arrangements. The role of a Data Solution Architect (MarTech / AdTech/ CDP) Senior Manager involves developing customized solutions, leading and mentoring teams, and leveraging Song's Data & AI capabilities. The position provides great professional development opportunities, varied work across industries, extensive education programs, and progressive employee benefits.

2024 IBM Technology Sales Internship Program - Melb/Syd

Company: IBM

Location: AU Sydney

Posted Jan 25, 2024

<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> At IBM work is more than a job its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so lets talk <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> <span style=fontsize12pt> <span calibri= style=fontfamily> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Your Role and Responsibilities <span> <span> <b> <br> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> IBM Technology Sales is looking for proactive and enthusiastic students to join our Australian business as part our Internship Program <span> <span> <span> <span> <br> <span style=fontsize12pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> As a Sales Intern you will work with our sales team advising prospective clients on the benefits of IBMs solutions In this role youll grow skills to implement initiatives and collaborate with colleagues across the wider Sales team to support client engagements throughout the sales process Curiosity and a constant quest for knowledge serve as the foundation to success at IBM <span> <span> <span> <span> <p> <span style=fontsize12pt> <span calibri= style=fontfamily> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Responsibilities of a Sales Intern could include <span> <span> <b> <span> <span> <p> <ul> <li style=marginleft8px> <span style=fontsize12pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Work alongside Sales professionals and subject matter experts to build proposals manage projects and bring value to clients <span> <span> <span> <span> <li> <li style=marginleft8px> <span style=fontsize12pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Support internal IBM teams on business analysis activities marketing initiatives and building and implementing programs <span> <span> <span> <span> <li> <li style=marginleft8px> <span style=fontsize12pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Work in squads with subject matter experts using Agile methodology to complete projects in sprints <span> <span> <span> <span> <li> <li style=marginleft8px> <span style=fontsize12pt> <span calibri= style=fontfamily> <span style=fontsize105pt> Collaborate with the broader IBM sales ecosystem from Marketing to Sales and technical colleagues to IBM Business Partners <span> <span> <span> <li> <ul> <p> <span style=fontsize12pt> <span calibri= style=fontfamily> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> SkillsKnowledge Preferred <span> <span> <b> <span> <span> <p> <ul> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Highly organised with a strong attention to detail <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Strong written amp oral communication skills <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Ability to work independently and as part of a team <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Ability to work with people at a senior level amp build business relationships <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> A proven interest in Cloud and the Technology industry interest in Sales a bonus <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Comfortable using Excel PowerPoint Microsoft Word <span> <span> <span> <span> <span> <li> <li> <span style=fontsize12pt> <span style=tabstopslist 360pt> <span calibri= style=fontfamily> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> For more technical Intern roles programmingcoding experience Python preferred <span> <span> <span> <span> <span> <li> <ul> <p> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Duration <span> <span> <b> <strong> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> 6 months fulltime based in either our Melbourne or Sydney office <span> <span> <strong> <span> <span> <br> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Study backgrounds <span> <span> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> All degrees welcomed <span> <span> <span> <span> <br> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> To be eligible to apply <span> <span> <b> <br> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Intern applicants must meet the following requirements <span> <span> <span> <span> <p> <ul> <li style=marginleft8px> <span style=fontfamilyArialHelveticasansserif> <span style=fontsize12pt> <span style=fontsize110pt> Have Australian citizenship Australian Permanent Residency or Unrestricted Working Rights Visa <span> <span> <span> <li> <li style=marginleft8px> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> You will be enrolled in a tertiary degree at University in Australia for the duration of the internship program <span> <span> <span> <span> <li> <li style=marginleft8px> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Have no more than 2 years relevant work experience <span> <span> <span> <span> <li> <ul> <p> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> EEO <span> <span> <b> <br> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> We believe true innovation is driven by diversity so in order to uphold our reputation as an industryleading enterprise we rely on people from different backgrounds different perspectives and different attitudes So come on board and join us as we enter a new era for our industry and our planet <span> <span> <span> <span> <br> <span style=fontsize12pt> <span new= roman= style=fontfamily times=> <b> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> To apply <span> <span> <b> <br> <span style=fontsize110pt> <span ibm= plex= sans= style=fontfamily> Upload your CV academic transcript and your Right to Work document passport or citizenshipbirth certificate and photo identification <span> <span> <span> <span> <p> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> as above <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> as above <p><div>

Client Account Lead - Insurance

Company: Accenture

Location: Australia Sydney

Posted Feb 05, 2024

Accenture is seeking a Client Account Lead for its Insurance Practice, offering career development plans, flexible work arrangements, and opportunities to work with leading financial services organizations. The role involves shaping and driving growth with clients, building strong business relationships, and providing industry thought leadership. Key responsibilities include understanding industry factors, co-creating business transformation, and driving an innovation agenda. The ideal candidate should have 8+ years of experience in the Insurance industry, particularly in Life Insurance or Claims function, with a proven track record in business development and strong industry thought leadership skills.

Frequently Asked Questions

What salary ranges should I expect for junior, mid‑level, and senior Be Or Bc positions?
Junior: $75k‑$100k annually, mid‑level: $100k‑$140k, senior: $140k‑$190k+. These figures reflect U.S. market data for engineers working with Kubernetes, Terraform, and cloud‑native stacks.
Which skills and certifications are most valuable for entering the Be Or Bc field?
Key skills: proficiency in Go, Java, or Python; container orchestration with Kubernetes; infrastructure as code using Terraform; cloud platform expertise (AWS Certified Solutions Architect, GCP Professional Cloud Architect, Azure Solutions Architect); CI/CD pipeline design with GitLab or Jenkins; observability with Prometheus/Grafana; networking fundamentals; and knowledge of disaster‑recovery best practices.
Can I work remotely in Be Or Bc roles?
Yes—most Be Or Bc roles support fully remote or hybrid arrangements. Employers often require 24/7 coverage for critical services, so candidates should be comfortable with shift work and cross‑time‑zone collaboration.
What career progression paths exist for a Be Or Bc engineer?
Typical progression: Junior Backend Engineer → Mid‑level Engineer → Senior Engineer → Lead Engineer or SRE Manager → Cloud Architect or Product Manager. Each step adds responsibility for architecture, team leadership, and strategic decision‑making.
What industry trends are shaping the future of Be Or Bc jobs?
Current trends: serverless and event‑driven architectures; edge computing for low‑latency services; AI‑driven ops (e.g., predictive scaling); increased focus on observability and chaos engineering; and tighter integration of security into the CI/CD pipeline (shift‑left security).

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