Build Relationships Jobs in New York City, NY

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Software Engineer II

Company: Grubhub

Location: New York City, NY

Posted Jan 31, 2025

Grubhub is seeking a data-focused Software Engineer to join their Data Platform team. The role involves owning and providing technical expertise around core data systems, partnering with stakeholders to standardize metrics, and collaborating with partner teams to build innovative data solutions. The ideal candidate should have a Bachelor's degree in a science, programming, or engineering field, with 2+ years of experience in engineering, especially distributed systems software engineering, and data engineering. Experience in a cloud environment like AWS, strong computer science fundamentals, and proficiency in Python, Java, or Scala are required. The role offers a competitive salary range, flexible PTO, health and wellness benefits, free meals, and opportunities for social impact.

Frequently Asked Questions

Typical salary ranges by seniority for Build Relationships roles?
Junior‑level (0‑2 yrs) Build Relationships roles typically pay $60k–$80k annually in the U.S., mid‑level (2‑5 yrs) $80k–$110k, and senior‑level (5+ yrs) $110k–$150k. In high‑growth fintech or SaaS hubs, these ranges can be 10–15% higher.
What skills and certifications are most valuable in this field?
Core skills: CRM proficiency (Salesforce, HubSpot, Gainsight), data‑driven decision making, communication, negotiation, and community management. Certifications that boost credibility include Certified Customer Success Manager (CCSM), HubSpot Inbound Marketing, Salesforce Administrator, and Google Analytics. Learning SQL and basic coding (Python) for data extraction adds competitive edge.
Is remote work common for Build Relationships positions?
Remote work is the norm for 70‑80% of Build Relationships roles. Companies like Atlassian, HubSpot, and Stripe offer fully remote positions, while others maintain hybrid models in tech hubs. Applicants should highlight remote‑collaboration experience on tools such as Zoom, Miro, and Teams.
What career progression paths exist within Build Relationships?
Typical progression: Associate / Junior → Manager → Senior Manager → Director → VP of Customer Success. Each step adds responsibility for larger teams, strategic planning, and cross‑department budgets. Rapid growth can be accelerated by taking on high‑impact projects, publishing thought leadership on Medium or LinkedIn, and mentoring junior staff.
What industry trends should Build Relationships professionals watch?
Key trends: AI‑powered customer success platforms (e.g., Gainsight PX, Totango), increased focus on churn prediction, integration of NPS with real‑time sentiment analysis, and the rise of community forums powered by Discord or Slack. Companies are also adopting subscription‑based pricing, making upsell and expansion a core KPI for Build Relationships professionals.

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