Clinic Jobs in New York City, NY
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Technical Communications Specialist II
Company: Ortho Clinical Diagnostics
Location: Rochester, NY
Posted Feb 16, 2024
All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Employment Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring, website design/authoring tools may be required. Experience with content management systems, CSS and system design Knowledge of animation tools and Java scripting Experience working with translated documentation Key Working Relationships Internal Partners: Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management External Partners: Illustrators, Translation Vendors,Print/Media Vendors, External Manufacturers (OEMs) The Working Environment General office and manufacturing environment. Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines. No strenuous physical activity. The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management. The Individual Required: A minimum of an Associate's Degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent.
Staff Software Engineer, Backend Engineering
Company: Maven Clinic
Location: New York City, NY
Posted Dec 20, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics. Proficiency in multiple programming languages (Java, Python, Go, etc.) For general and additional inquiries, please contact us at [email protected] . You may also be entitled to receive a bonus, stock options, and benefits. Whole-self care through wellness partnerships Weekly breakfast, lunch, and get-togethers 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months) Udemy, annual professional development stipend, and access to a personal career coach through Maven 401K matching for US-based employees (immediately vesting) These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration. Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc. Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles.
Staff Software Engineer, Backend Engineering
Company: Maven Clinic
Location: New York City, NY
Posted Mar 04, 2024
Maven Clinic is a digital healthcare platform that provides clinical, emotional, and financial support to women and families. The company has received numerous awards and has a strong culture. The role of a staff level software engineer involves leading the design, development, and maintenance of highly scalable systems.
Principal Product Manager - Commercial Program Development
Company: Pelago
Location: New York City, NY
Posted Feb 26, 2024
You have mastered the nuances of discovery, market assessment, alignment with sales and marketing, financial model development , pricing, and go-to-market strategies that led to measurable product success. Speed up decision making by ensuring projects start with the right data, research, and alignment with stakeholders. Translate and communicate research and ambiguous solutions into tightly scoped, actionable plans. Responsibilities: Lead the ideation, design, and development of the next generation of Pelago services Forge strong cross-functional relationships with key commercial stakeholders in sales, marketing, client support, and the Pelago care team Work closely with Pelago corporate customers and individual members to discover key, unmet needs Work with our team and leadership to inform overall product strategy and lead the strategy for multiple product domains. Do whatever it takes to make your team and product successful. The background we're looking for: 10+ years experience in senior-level product management from high quality, product-centric health care organizations Demonstrable success leading the development of high impact new products and/or product lines History building highly engaging digital experiences that drive long-term user retention Deep understanding of trends in digital healthcare or a very adjacent market Record of building successful relationships with corporate clients in order to discover B2B2C product needs and support successful launches. Success acting as domain expert/Product SME in client pitches and updates. You will work in a cross functional squad including Frontend, Mobile and Backend Engineers, and Design, to drive engagement. As a result, your and your team's work will make a difference to millions of people across the world! Experience integrating digital products with live, human-delivered services Leadership in developing and nurturing an experimentation mindset and iterative development across an organization A track record of driving impact when faced with high complexity, ambiguous problems Mission-driven - wanting to build products that improve people’s lives Deep empathy with users and a mastery of qualitative UX research techniques Strong applied statistical knowledge and proficiency in extracting quantitative insights from raw data
Value Tools Enablement Intern
Company: Ortho Clinical Diagnostics
Location: Rochester, NY
Posted Feb 20, 2024
Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Experience creating PowerBI Dashboards. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. Field of Study: Business Analytics, Engineering, Data Science, or related. 30% of time in meetings, working with team, or talking on the phone, 70% of the time at the desk on computer, doing analytical work. The salary range for current Freshman, rising Sophomore is 18.00/hour; Sophomore, rising Junior is 20/hour; Junior, rising senior is $23.00/hour to $26.00/hour; Senior, enrolled in school for fall 2024 is 25.00/hour to 28.00/hour; or currently enrolled Graduate, MBD, PhD program is 28.00/hour to 30.00/hour. Experience working with Amazon Web Services. At QuidelOrtho, compensation decisions are dependent on the facts and circumstances of each case. Minimum GPA 3.0 or higher. The Work Environment No strenuous physical activity, though occasional light lifting of files and related materials is required.
Field Marketing Associate
Company: Bond Vet
Location: New York City, NY
Posted Feb 15, 2024
<div> <p>Bond Vet is on a mission to strengthen the humananimal bond through better pet care We offer primary and urgent care so were there for pets when they need us most Our clinics are designed with pets and people in mind warm friendly and highly sniffable We balance this design with a strong focus on technology all built inhouse which means we can easily innovate our systems to improve the veterinary team pet and client experience<p> <p> <br ><p><div> <p><span><strong>About the Role<strong><span><p> <p><span>Bond Vet is building the next generation of veterinary clinics from the ground up and were looking for a passionate Field Marketing Associate to join our team and bring our marketing efforts into the field<span><p> <p><span>Bond Vet is unlike every other clinic out there and is carving a niche with urgent care so its imperative that we are clear about our messaging and that we develop strong relationships with our neighbors Thats where you come in <span><p> <p><span>Our fulltime Field Associate will shape our narrative and position in the local community and help to establish our presence in one of Bonds newest markets Were looking for someone with a passion for animals an energy for disruption and a relentless focus on events outreach and community building Youll be our boots er paws on the ground as we grow to become the largest veterinary employer with a handful of new clinics over the next few months<span><p> <p><span>This is a full time position This is a hybrid role with 12 days required to be worked in office at our corporate office in Chelsea New York City<span><p> <p><span><strong>What Youll Do<strong><span><p> <ul><li><span>Work with the brand marketing team to plan execute and host local community events <span><li> <li><span>Research develop and execute strong partnerships with local shops and petfriendly businesses attend relevant partner events to cultivate relationships<span><li> <li><span>Serve as the voice of Bond in the community educating the neighborhood on our unique value proposition and handing out swag stickers and brochures to get them excited<span><li> <li><span>Conduct guerilla marketing to build brand awareness throughout the city<span><li> <li><span>Capture photos amp videos at events and inclinic posting on social media as requested<span><li> <li><span>Manage swag amp flier inventory in our storage facility clinics and at local businesses transporting materials to events and partners as needed <span><li> <li><span>Assist new clinic openings by setting up marketing materials <span><li> <li><span>Measure the effectiveness of various community outreach activities and optimize future efforts accordingly share ontheground customer sentiment with broader Marketing team<span><li> <li><span>Dream big and develop creative solutions to spread the word about Bond Vet and our efforts to transform veterinary care<span><li> <ul><p><span><strong>You Are<strong><span><p> <ul><li><span>Friendly outgoing and confident in speaking with groups of people large and small<span><li> <li><span>Passionate about planning and executing great events with the experience to show for it<span><li> <li><span>Selfmotivated and driven to succeed comfortable with ambiguity and excited by the opportunities it presents<span><li> <li><span>A creative problem solver who loves to come up with new ideas but is even more excited about acting upon them<span><li> <li><span>Socialmedia savvy <span><li> <li><span>Comfortable with a flexible schedule this is a fulltime role that includes manning events every other weekend in which case you will take weekdays off per a set schedule<span><li> <li><span>Tristate based with a car accessible and able to lift heavy boxes as required<span><li> <li><span>A lover of all things pet related<span><li> <ul><p><span><strong>Qualifications<strong><span><p> <ul><li><span>Bachelors degree in marketing communications or a related field<span><li> <li><span>2+ years of experience in community outreach event planning or marketing<span><li> <li><span>Excellent written and verbal communication skills with the ability to effectively engage diverse audiences and convey the value of Bond Vets services<span><li> <li><span>Strong organizational skills and attention to detail with the ability to manage multiple projects simultaneously and meet deadlines in a fastpaced environment<span><li> <li><span>Creative thinker with a passion for developing innovative marketing strategies and initiatives that resonate with pet owners and align with Bond Vets brand values<span><li> <li><span>Proactive attitude and ability to work independently as well as collaboratively within a team demonstrating initiative and resourcefulness in driving community engagement efforts<span><li> <ul><p><span><strong>We Offer<strong><span><p> <ul><li><span>Support for your physical and mental wellness medical dental amp vision plan options and access to mental health support programs<span><li> <li><span>Time for you and loved ones great PTO fully paid parental leave discounted Bond Vet services for pets <span><li> <li><span>Dedication to your financial future competitive pay 401k match commuter benefits <span><li> <li><span>A place to grow culture that is centered in learning and development career pathing mentorships empowerment and trust<span><li> <ul><p><span>Compensation will fall between $60000 $80000 annually based on experience<span><p> <div> <p> <p> <p> <p> <p> <p> <p> <p> <p><span><strong>Our Values <strong><span><p> <p><strong>Were obsessed with pets<strong> The love we feel for animals drives us to do our best We work with initiative positivity and warmth to bridge the gap between human and pet focusing on wellness to keep a better stronger bond <p> <p><strong>We work as a team<strong> Were knowledgeable friendly and passionate about a better veterinary experience We jump at the opportunity to help one another and seek out opportunities to team up on tasks Were all in this together our team pet owners and the animal and our success as a team hinges on all of us doing our best<p> <p><strong>We communicate clearly <strong>We speak up we do what we say and were transparent and honest We value clear simple communication<p> <p><strong>We work happy <strong>We bring a happy positive attitude to work because it impacts the energy in the office <p> <p><strong>Were empowered <strong>Were building a new kind of vet experience and every team member is empowered to try new things and own their decisionmaking<p> <p><em><br >Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team without regard to sex or gender gender identity gender expression age race religious creed color national origin ancestry pregnancy physical or mental disability medical condition genetic information marital status sexual orientation any service past present or future in the uniformed services of the United States military or veteran status or any other consideration protected by federal state or local law<em><p> <div>
Product Support Specialist
Company: K Health
Location: New York City, NY
Posted Feb 28, 2024
K Health, a venture-backed AI startup, is seeking a Clinic Product Support Specialist. The role involves liaising with clinics, triaging product issues, supporting product launches, collecting feedback, and providing training. The ideal candidate should have a Bachelor's degree, 3+ years of product support experience, and strong skills in workflow design and product documentation. Benefits include a competitive salary, hybrid work schedule, and comprehensive insurance options.
Senior Product Designer
Company: Pelago
Location: New York City, NY
Posted Feb 26, 2024
<p><span>Pelago is the worlds leading virtual clinic for Substance Use Management Our program provides guidance support and treatment for members seeking to overcome their tobacco alcohol and opioid use From unhealthy habits to active substance use disorders Pelago delivers a personalized solution based on individual health habits genetics and goals providing care for members wherever they might be on the substance use spectrum<span><p> <p><br ><p> <p><span>Pelagos suite of virtual services ranges from education to cognitive behavioral therapy CBT to comprehensive medicationassisted treatment MAT <span><p> <p><br ><p> <p><span>Pelago enables employers and health plans to deliver accessible affordable and effective treatment for substance misuse<span><p> <p><br ><p> <p><span>We are looking for an experienced and userfocused Senior Product Designer who can identify problems and opportunities and frame them in a way that guides the product team to deliver impactful work You effectively collaborate crossfunctionally to develop a vision and drive projects to completion Youre motivated by goals and outcomes staying focused on the big picture while giving care to the details when necessary You iterate quickly and utilize data and user research to ensure youre on the right path towards your goal<span><p> <p><b>Responsibilities<b> <p><ul><li>Work collaboratively in a crossfunctional squad product manager engineers designer to shape and ship products that empower our clinical team to provide world class care for our members<li> <li>Design great experiences for our members from discovery to execution Youll sketch solutions create prototypes test ideas with users and refine pixelperfect designs with datadriven decisions<li> <li>Working with and improving our design system and design principles to make design decisions that scale<li> <li>Conduct user interviews surveys and observations to understand the target audiences needs behaviors and pain points<li> <li>Design and facilitate workshops and design sprints<li> <li>Collaborate with the rest of the design team and help teammates with refining ideas and visuals<li> <ul><p><b>The background were looking for<b> <p><ul><li>Bachelors degree in Design eg interaction graphic visual communications product industrial etc a related field or equivalent practical experience<li> <li>An online portfolio showing experience with mobiledesktopweb<li> <ul><p><b>Nice to haves<b> <p><ul><li>Experience in designing and building tools and infrastructure for healthcare<li> <li>A portfolio that shows excellent product design skills across a variety of platforms and domains<li> <li>Ability to communicate complex interaction concepts clearly and persuasively to clinicians and engineers<li> <li>Experience working with contributing to and maintaining a design system<li> <li>Experience conducting qualitativequantitative research<li> <li>Proficiency in design tools such as Figma usertestingcom or similar<li> <li>Strong sense of urgency and adaptability Tolerance for ambiguity is key as our dynamic environment often requires quick informed decisionmaking in uncertain situations<li> <ul>
Supply Chain External Operations Intern
Company: Ortho Clinical Diagnostics
Location: Rochester, NY
Posted Feb 22, 2024
Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Good communication skills (capture information, sharing information, short presentations, summarizing). Power BI knowledge. Team spirit, customer-driven and Out-of-the-box thinker. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. 30% of time in meetings, working with team, or talking on the phone, 70% of the time at the desk on computer, doing analytical work. Analytical skills, sense for accuracy, and ability to work in Microsoft Excel. The salary range for current Freshman, rising Sophomore is 18.00/hour; Sophomore, rising Junior is 20/hour; Junior, rising senior is $23.00/hour to $26.00/hour; Senior, enrolled in school for fall 2024 is 25.00/hour to 28.00/hour; or currently enrolled Graduate, MBD, PhD program is 28.00/hour to 30.00/hour. Field of Study: Supply Chain, Procurement, Business Management or related. At QuidelOrtho, compensation decisions are dependent on the facts and circumstances of each case.
Care Coordinator - NoHo
Company: Bond Vet
Location: New York City, NY
Posted Feb 29, 2024
<div> <p>Bond Vet is on a mission to strengthen the humananimal bond through better pet care We offer primary and urgent care so were there for pets when they need us most Our clinics are designed with pets and people in mind warm friendly and highly sniffable We balance this design with a strong focus on technology all built inhouse which means we can easily innovate our systems to improve the veterinary team pet and client experience<p> <p> <br ><p><div> <div> <div> <p datatestid=nexteditorparagraph dataghqcardcontenttype=p dataslatenode=element><span dataslatenode=text>Bond Vet is building the next generation of veterinary clinics from the ground up and were looking for a compassionate Care Coordinator to join our team <span><p> <p datatestid=nexteditorparagraph dataghqcardcontenttype=p dataslatenode=element dataslatefragment=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><span dataslatenode=text><strong>The Opportunity<strong><span><p> <p><span>Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care Youre the first and last touchpoint for our patients so youll use hospitality and tact to ensure our clients are welcomed comfortable and supported throughout their time at our locations <span><p><div> <p> <p> <p><span>This is a full time 40 hrsweek position with a rotating schedule of four 10hr shifts per week<span><p> <div> <div> <div><b><span>What Youll Do<span><b><br ><ul><ul><li><span>Greet pet parents and their fourlegged friends and ensure a smooth check in and check out experience<span><li> <li><span>Manage the schedule of daily appointments and walkins<span><li> <li><span>Take and make calls and communicate via email to other Vet Practices and clients as necessary<span><li> <li><span>Keep our common areas clean and well stocked <span><li> <li><span>Provide a high level of hospitality for our pet parents answer questions and provide information and education as needed <span><li> <li><span>Perform other duties as assigned by your team leaders<span><li> <ul><ul><div> <div> <div><b><span>You Have<span><b><br ><ul><ul><li><span>At least 1 year of experience in customer service hospitality or client facing receptionist positions<span><li> <li><span>Experience in the veterinary industry preferred<span><li> <li><span>Excellent written and verbal communication skills<span><li> <li><span>High attention to detail and ability to multitask with accuracy and efficiency <span><li> <li><span>A high comfort level typing and utilizing multiple computer systems <span><li> <li><span>Prior experience in veterinary practices or animal care is a plus <span><li> <ul><ul><div> <div><b><span>We Offer<span><b><br ><ul><ul><li><span>Competitive Pay | $20$22hr | Based on Experience <span><li> <li><span>100 Tuition Reimbursement for staff pursuing LVTCVT with our education partners<span><li> <li datastringifyindent=0 datastringifyborder=0><span>TeamBased Profit Sharing<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Strong Team Culture<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Discount on InClinic Services for Pets<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Flexible Scheduling Models with scheduled released at least a month in advance<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Paid Parental Leave<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Commuter Benefits<span><li> <li datastringifyindent=0 datastringifyborder=0><span>401k contribution with partial employer match<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Support for your physical and mental wellness medical dental amp vision plan options and access to mental health support programs<span><li> <li datastringifyindent=0 datastringifyborder=0><span>A place to grow culture that is centered in learning and development career pathing mentorships empowerment and trust<span><li> <ul><ul><div> <div> <p> <p> <p> <p> <p> <p> <p> <p> <p><span><strong>Our Values <strong><span><p> <p><strong>Were obsessed with pets<strong> The love we feel for animals drives us to do our best We work with initiative positivity and warmth to bridge the gap between human and pet focusing on wellness to keep a better stronger bond <p> <p><strong>We work as a team<strong> Were knowledgeable friendly and passionate about a better veterinary experience We jump at the opportunity to help one another and seek out opportunities to team up on tasks Were all in this together our team pet owners and the animal and our success as a team hinges on all of us doing our best<p> <p><strong>We communicate clearly <strong>We speak up we do what we say and were transparent and honest We value clear simple communication<p> <p><strong>We work happy <strong>We bring a happy positive attitude to work because it impacts the energy in the office <p> <p><strong>Were empowered <strong>Were building a new kind of vet experience and every team member is empowered to try new things and own their decisionmaking<p> <p><em><br >Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team without regard to sex or gender gender identity gender expression age race religious creed color national origin ancestry pregnancy physical or mental disability medical condition genetic information marital status sexual orientation any service past present or future in the uniformed services of the United States military or veteran status or any other consideration protected by federal state or local law<em><p> <div>
Operation System Support Analyst
Company: Ortho Clinical Diagnostics
Location: Rochester, NY
Posted Feb 24, 2024
Equal Employment Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. Reviews requests for system update; such as BOMs, Recipes, Material Master, Finance, Quality. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. Preferred: Bachelor's Degree SAP experience Key Working Relationship Internal Partners: Manufacturing, Warehouse, Planning, Purchasing, Inventory, Quality, Finance, IT External Partners: Suppliers The Work Environment The work environment characteristics are representative of a manufacturing and laboratory, environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Operations report, Sarbanes Oxley (SOX), ad hoc reports, and business metrics. Up to 50% of time in meetings, working with team; 50% of the time at the desk on computer, walking, standing, or sitting extended periods of time, doing analytical work are routine to accomplish tasks in this role. This position is in Rochester, NY. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected].
Partner Success Manager
Company: Brook Health
Location: Buffalo, NY
Posted Feb 16, 2024
<div> <p>Brook Health is a digital health company Brook provides people who are living with chronic conditions a highly personalized hightouch support via smartphone apps offering AI tools data collection through connected devices and realtime access to health coaches to make smart daily decisions and build healthy habits to achieve their longterm health goals<br >Brook offers an innovative work experience with team members in multiple time zones headquartered in Seattle WA We have a fastpaced usercentric highexpectation constantlyimprovingourselves type of culture Our goal is to change the approach to chronic condition management and improve health outcomes for users and health care providers Learn more about who we are here <p> <div> <p><strong>About the job <strong><p> <p>Weve always believed that our relationship with clinics goes beyond the traditional vendorcustomer dynamic We see ourselves as an integral part of every clinic we work with working together to achieve the best possible healthcare outcomes for patients We are partners in success and that is why we call ourselves Partner Success Management<br >Our Partner Success team is looking for two Partner Success Managers with a strong record of managing clients in the healthcare delivery space The ideal candidate will have successful experience delivering partner satisfaction developing strong partner and consultant relationships and most importantly growing revenue This is a critically important role responsible for driving the growth and success of our partners and patients and will represent Brook Health in a sophisticated expert strategic manner <br >Our partner relationships are dynamic and fastpaced requiring PSMs to expertly navigate ambiguity and rapid change deliver as expected and exceed when possible The ideal candidate will have experience working with large strategic medical practices with a mindset to win and a problemsolving way of thinking to go along with it They must be comfortable rolling up their sleeves to get the job done have a working knowledge of the healthcare ecosystem be a strong team player and have strong communication and presentation skills They will lead crossteam coordination and collaboration and oversee project management within the partner and internally<br ><strong>Location<strong> WNY Buffalo NY<br ><strong>Compensation Band<strong> <em>$90000 $105000 DOE<em> + other contributing factors In addition to the base you will also receive a bonus structure based on hitting performance metrics <p> <p><strong>What Youll Do<strong><p> <ul><li>Lead the partner management of a portfolio of large complex high value and high potential medical practices and payers<li> <li>Establish professional relationships and trusted advisor status with physicians partner executives and consultants <li> <li>Develop a deep understanding of partner needs amp goals and work to ensure that Brook Health and the partner have a shared definition of success<li> <li>Continuously drive patient acquisition and growth in order to maximize the value that Brook delivers<li> <li>Collaborate with other providers in the partners ecosystem to ensure we optimize the patient experience and the partner investment<li> <li>Proactively and intentionally drive partner health including utilization and value realization across Brook Health services to meet partner expectations and contractual<br >commitments<li> <li>Create analyze and deliver partner reports illustrating Brook Health value delivery eg patient engagement utilization and clinical impact demonstrating a strategic<br >command of the partners experience and linking results to the partners key business objectives<li> <li>Partner with Brook Healths Marketing and Product teams to deliver and execute a robust engagement strategy<li> <li>Support business results to ensure customer renewals and accelerate expansions<li> <ul><p><br ><strong>Required Qualifications<strong><p> <ul><li>Bachelors Degree or Greater In a related field preferred<li> <li>58 years of experience in customer successpartner successaccount management in or related to the healthcare industry<li> <li>Corporate experience working at a healthcare delivery organization EHREMR provider consulting firm population health management firm or related <li> <li>Customerpartner experience Providing services to medical practices or payers having direct interaction with providers and patients<li> <li>Demonstrated abilityflexibility to work crossfunctionally in a fastgrowing company where fastpaced change is the norm<li> <li>Strong results orientation and track record of delivering complex projects that exceed partner expectations<li> <li>Growth mindset focused on retaining partners and creating opportunities to expand beyond current services<li> <li>Personal accountability own decisions actions and process needed to support healthy long term partner relationships<li> <li>Strong communication skills to articulate a compelling value proposition deliver insights and manage difficult conversations<li> <li>Ability to analyze and interpret data to derive insights that support value delivery and value creation for partners<li> <li>Comfort working at a rapid pace and with a high degree of autonomy within a complex and changing work environment<li> <li>Passion for Brook Healths vision of understanding how the different facets of life affect health and finding balance and how we empower people to achieve that balance<li> <li>Experience using Google Suite Slack Notion Mondaycom Miro preferred<li> <li>Willingness and ability to travel locally<li> <ul><p><strong>What Makes This Job Amazing<strong><p> <ul><li>Competitive salary<li> <li>Helping providers modernize and improve remote care seeing patients succeed in achieving better health<li> <li>Being part of a fastgrowing startup where every team member is encouraged to contribute shaping our organizations future<li> <li>Huge learning amp professional growth opportunity<li> <li>Work with a global hybrid and remote team headquartered in Seattle<li> <li>Paid time off company holidays and sick time<li> <ul><p>We embrace diversity and are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran No matter your background your orientation or your identity expression if you are passionate about modernizing and improving the future of healthcare we want to hear from you<p> <p><b><br ><b><p>