Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Customer Service Insurance

Company: USAA

Location: San Antonio, TX

Posted Jul 25, 2025

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of…

Client Care Associate- The Domain

Company: Louis Vuitton

Location: Austin, TX

Posted Jul 25, 2025

The ideal candidate will effectively communicate and educate clients on the intake, repair, and follow-up process to set clear expectations.

Managing Textile Graphic Designer

Company: JCPenney

Location: Dallas, TX

Posted Jul 25, 2025

Researches and provides studies of the latest techniques and technical advances in textile graphic design, and makes recommendations based on those findings.

HVAC Install Inspection Supervisor

Company: Reliant Air Conditioning

Location: Irving, TX

Posted Jul 25, 2025

Provide technical support to installation crews in the field. *In-depth knowledge of HVAC equipment installation and technical systems*.

CSR - Customer Service Representative

Company: Lotus Executives

Location: Dallas, TX

Posted Jul 25, 2025

Handle inbound and outbound calls with professionalism, demonstrating excellent phone etiquette. Proficient phone etiquette and ability to handle calls…

Program Manager, Business Operations

Company: Google

Location: Austin, TX

Posted Jul 25, 2025

Bachelor’s degree in Business Administration, Operations Management, or a related field. Design and develop comprehensive governance programs aligned with…

Jr. Information Assurance Security Analyst

Company: SMS Data Products Group, Inc.

Location: San Antonio, TX

Posted Jul 25, 2025

All personnel shall have at a minimum DoD 8570.01-M and 8140 approved and registered IAT Level II baseline certification. Basic Knowledge of RMF Processes.

Solar For All Program Manager

Company: City of San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Ability to develop, implement, and evaluate new programs. Oversees coordination with community and partner organizations to develop and implement program…

Journeyman Electrician – Commercial & Service Work

Company: Comiskey Electric LLC

Location: Austin, TX

Posted Jul 25, 2025

Holds a valid *Texas Journeyman License*. Install and troubleshoot electrical systems in commercial remodels. Maintain organized tools, vehicles, and materials.

Chef

Company: Music City Catering

Location: Houston, TX

Posted Jul 25, 2025

Collaborate with front-of-house staff to ensure seamless service during busy periods. Familiarity with hospitality standards and the ability to create memorable…

Customer Service Representative - Export Documentation

Company: MSC Mediterranean Shipping Company S.A.

Location: Houston, TX

Posted Jul 25, 2025

Liaises between data entry teams and customers to ensure missing information is received and customer’s requirements are understood via Standard Operating…

Entry Level Field Sales Associate

Company: YN Marketing Solutions Inc.

Location: Houston, TX

Posted Jul 25, 2025

We offer a guaranteed hourly pay + bonus and commission opportunity based on performance. This role involves engaging directly with customers in retail settings…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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