Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

HVAC Service Tech

Company: Radiant Plumbing and Air Conditioning

Location: Austin, TX

Posted May 17, 2025

Valid driver's license with no major violations within the last 3 years. Customer service skills to diagnose and sell the repair to the customer.

Blow Mold Technician II

Company: VPET USA, LLC

Location: Garland, TX

Posted May 16, 2025

Basic electrical trouble shooting and repair. Basic mechanical trouble shooting and repair. Must be able to become forklift certified within 60 days.

Operations Data Analyst (IN2608 - NIC)

Company: CommuniCare Health Centers (Texas)

Location: San Antonio, TX

Posted May 16, 2025

Utilizes visualization and presentation tools using technology such as Tableau/Power BI/Domo, or similar, to extract, clean, normalize and translate the data…

Senior Plumber

Company: American Water Savings

Location: Dallas, TX

Posted May 16, 2025

Valid Drivers license with a clean driver’s abstract. Be welcoming and determined to develop rapport with clients and colleagues. Paid time off and holidays.

Oracle Cloud Report Developer

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted May 17, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related field. Oracle Cloud certification(s) in reporting, analytics, or related areas.

React Engineer

Company: Tevpro

Location: Houston, TX

Posted May 15, 2025

3+ years of hands-on experience with React, Hooks, and modern state management (e.g., Redux, Zustand, Recoil, or Context API). Generous PTO and parental leave.

Brand Ambassador (Full-Time or Part-Time)

Company: Renuity

Location: San Antonio, TX

Posted May 16, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Full-Time | W2 Employee.

Manual Machinist Sign ON Bonus

Company: Flowserve Corporation

Location: Pasadena, TX

Posted May 17, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

Lead Preschool Teacher (Fluent in Spanish/English) - Kido Heights Campus

Company: Kido

Location: Houston, TX

Posted May 16, 2025

High School Diploma + 1+ year in a licensed early childhood classroom. Small teacher-to-child ratios. Experience as a lead teacher (preferred: CDA or degree in…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted May 15, 2025

Takes broad challenges and, through independent professionally developed analysis, identifies and analyses options, and breaks them down into initiatives…

Custodian

Company: SBM Management

Location: Irving, TX

Posted May 16, 2025

Light maintenance (replace light bulbs, restock supply cabinet/room). Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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