Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Communications Security Operator (FLEX)

Company: Marksman Security

Location: San Antonio, TX

Posted May 14, 2025

Non-Commissioned security license through the state of Texas. Manage incoming phone calls and alerts via internal communications system, national weather, and…

CDL-A Owner Operator Truck Driver

Company: Bennett Family of Companies

Location: Dallas, TX

Posted May 14, 2025

Open deck must have headache rack on tractor with chains, straps and rachets (speak to recruiter for size of chains). Fast pay – every day can be payday.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted May 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Sales Associate

Company: MEM Ventures, LLC

Location: Dallas, TX

Posted May 14, 2025

Meet and exceed sales goals while developing valuable professional skills. Base training pay to start, plus commission potential averaging $3000-$4000 monthly…

Plumber

Company: Six Flags

Location: San Antonio, TX

Posted May 14, 2025

A valid state driver’s license and be at least 18 years of age. Willingness and ability to respond to radio calls. Working knowledge of all aspects of plumbing.

Sales Associate/Repair Technician

Company: ZAGG

Location: Addison, TX

Posted May 13, 2025

ZAGG is the gold standard in mobile device protection and accessories. Installing purchased accessories, especially the InvisibleShield, on customers' devices.

Sales Associate / Design Consultant - Full Time

Company: Arhaus LLC

Location: Dallas, TX

Posted May 14, 2025

Performs proactive and consistent follow-up with all guests before and after the sale and at delivery. Sales skills, sense of design or related experience…

PT Sales Associate

Company: Aeropostale

Location: Austin, TX

Posted May 14, 2025

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.

Teacher - Pre-Kindergarten

Company: Katy Independent School District

Location: Houston, TX

Posted May 14, 2025

Keep informed of and comply with state, district, and school regulations and policies for classroom teachers. Enable students to develop competencies and skills…

RN Infusion Nurse

Company: The Center for Cancer and Blood Disorders

Location: Plano, TX

Posted May 14, 2025

Must have telephone communication and etiquette skills. Must be certified to administer chemotherapy. Must be licensed with Texas State Board of Nurse Examiners…

Senior Graphic Designer

Company: C. R. LAURENCE CO., INC.

Location: Dallas, TX

Posted May 14, 2025

Project Leadership: Manage design projects from initial briefing and conceptualization through design, production, and final delivery, ensuring projects are on…

Contract Data Analyst

Company: Amyx, Inc.

Location: San Antonio, TX

Posted May 14, 2025

Knowledge of methods and techniques of fact-finding, analysis, and resolution of complex problems, and the ability to develop concrete action plans to solve…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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