Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Garage Door Technician/Installer - 2 Years Exp

Company: Flash Garage Door Service

Location: Houston, TX

Posted Apr 28, 2025

Must have clean driving record. Maintain tools and equipment in good working condition, reporting any issues promptly. Company truck and fuel card provided.

Commercial HVAC/R Service Technician

Company: LPC Services

Location: Austin, TX

Posted Apr 28, 2025

Valid driver's license with a clean driving record; experience as a van driver is a plus. Read and interpret schematics and technical drawings to diagnose…

Unarmed Commercial Foot/Vehicle Patrol Security Officers for Round Rock - Immediate Start

Company: Allied Consulting & Security Services

Location: Round Rock, TX

Posted Apr 28, 2025

Must have a valid, state issued Driver’s License and clean driving record. Must own a smartphone for scheduling and clocking in / out.

Journeyman Electrician

Company: Q Electric

Location: San Antonio, TX

Posted Apr 27, 2025

When service calls aren't pending you will be working on residential projects and install projects. Utilize tools such as voltmeters and ohmmeters to…

Janitorial Worker

Company: Office Pride Commercial Cleaning Services: Austin & San Marcos

Location: Austin, TX

Posted Apr 28, 2025

Must provide own reliable transportation. Duties include maintaining the cleanliness of restaurant space and sitting areas, restocking supplies, cleaning…

Data Scientist Principal – Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Apr 28, 2025

Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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