Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Senior Solutions Engineer

Company: Sumo Logic

Location: Seoul, South Korea / Remote

Posted Jan 22, 2025

Data Driven Software Developer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

The Leidos Digital Modernization Group is seeking a Software Developer with a data background for the Global Management Systems (GMS) Team. The role involves designing and developing software for multiple GMS Innovations portfolio projects, including AI solution capabilities and data integration into Confluent (Kafka) and Elastic platforms. The candidate must be within driving distance of Fort Meade or Scott AFB, and have experience in full software lifecycle automation. The role requires proficiency in Python, JavaScript, Java, SQL, and knowledge of CI/CD processes and data governance practices. The successful candidate will work in a fast-paced, Agile development environment, collaborating with a geographically distributed team to architect, design, and develop an integrated solution that expands the foundational Integrated Data Architecture platform.

Senior Consultant, Strategy & Optimization

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 22, 2025

The Hartford is seeking a Senior Solution & Design Consultant to join their Innovation Center of Excellence for claims and operations. The role involves leading the implementation of generative AI capabilities, developing strategies for AI integration, designing training programs, and collaborating with cross-functional teams. The ideal candidate should have 2-5 years of strategy/optimization experience, preferably in a Claims environment, and a strong background in training teams on AI-related skills. Excellent communication skills and the ability to convey complex concepts to diverse audiences are essential. The position offers a competitive base pay range of $105,920 - $158,880, along with potential bonuses and long-term incentives.

Senior Platform Architect

Company: ServiceNow

Location: Brussels, Belgium / Remote

Posted Jan 22, 2025

Staff Product Designer

Company: Wistia

Location: Remote

Posted Jan 22, 2025

Wistia, a video marketing software company, is seeking a Staff Product Designer for their Record team. The role involves leading design for recording software, enabling remote video recording, and designing features for video collection. The ideal candidate should have 10+ years of experience in software or web application design, expertise in visual design, interaction design, and multi-step workflows. They should also have a user-centered approach, strong design intuition, and experience with systems design. Wistia values inclusivity and diversity, offering competitive benefits including stock options, healthcare, flexible working hours, and unlimited PTO. The company is remote-first, allowing employees to work from anywhere in the continental US.

Sr. Software Engineer II, Backend - Build Experiences (Remote Eligible)

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet, a tech company, is seeking a Senior Software Engineer II to join their development team. The role involves developing Kotlin and Java-based backend components, creating microservices using AWS technologies, and maintaining CI/CD pipelines. The company values top-tier talent, offering a collaborative work environment with agile methodologies and the latest web technologies. Benefits include competitive compensation, flexible time off, and opportunities for professional growth. Smartsheet is an equal opportunity employer committed to diversity and inclusion.

Growth Engineer

Company: Ritual.net

Location: Remote

Posted Jan 22, 2025

Ritual is a company building a custom-built blockchain for AI operations, with their private testnet already live. They are seeking a Growth Engineer to integrate their AI infrastructure with partner applications and protocols, expanding the network's reach. The role requires expertise in blockchain engineering, web3 landscape understanding, strong engineering foundation, and excellent communication skills. Ritual offers a competitive compensation package, top-tier benefits, and a fully remote or hybrid work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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