Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

PhD Data Partner - Math - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner with expertise in Math for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate will have a completed PhD in Math, strong English writing skills, and the ability to explain complex concepts concisely. The company offers flexible hours, competitive pay rates, and the opportunity to be part of a vibrant global AI community.

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Sales Engineer - Mid Market (Canada)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Sales Engineer to help modernize essential industries through IoT solutions. The role involves becoming an expert on Samsara products, articulating their use to prospects, delivering work products for deals, and acting as a liaison between product and sales teams. The ideal candidate will have a Bachelor's degree, professional fluency in French and English, and 2+ years of experience in pre-sales, technical consulting, or similar roles. They should also have a solid understanding of business processes, change management, and technical concepts. Experience with vehicle diagnostic systems, automation, and control systems is a plus. This is a remote position open to candidates in Ontario, preferably in the Toronto or Montreal Metropolitan area.

Account Manager, Semiconductors

Company: Hitachi Energy

Location: Dallas, TX / Remote

Posted Jan 22, 2025

Microsoft Implementation Expert (Hybrid) - SP or RJ

Company: Equinix, Inc

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

BigBox VR Engineering Manager (Server + Infra)

Company: Meta

Location: Remote

Posted Jan 22, 2025

BigBox VR, an Oculus Studio known for popular multiplayer VR games like POPULATION: ONE, is seeking an experienced Server and Infrastructure Engineering Manager. The role involves creating and maintaining server infrastructure for games, working hands-on with the team, and collaborating with artists and engineers. The ideal candidate should have extensive experience in game development, leadership, and Unity 3D. Meta, the parent company, is looking for someone who can thrive in a fast-paced environment and communicate effectively with various stakeholders.

Director, Campaigns

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Director of Campaigns. The role involves leading the digital marketing function, designing and implementing global campaign strategies, and overseeing end-to-end campaign execution. The ideal candidate should have 15+ years of experience in demand generation and ABM growth marketing, with a strong track record of developing and executing successful campaigns in a B2B technology company. They should be proficient in using analytics to measure campaign performance and optimize campaigns for maximum ROI. The position offers a competitive pay range, with base pay varying by location.

Network Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Network Support Specialist with 3-4 years of experience in network, security, and data center technologies. The role involves installing, maintaining, and troubleshooting computer networks, working in a multi-vendor environment, and ensuring network security. The ideal candidate should have expertise in Cisco Routers and Switches, static and dynamic routing protocols, and network management tools. Excellent communication skills and a focus on customer service are essential. Kyndryl offers opportunities for career growth, hands-on experience, and learning opportunities.

Audio Data Collection Project - Tagalog

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS International is seeking participants for a remote Audio Data Collection project in Tagalog. The task involves recording 250 utterances on an Android mobile phone, following specific instructions. Native Tagalog speakers aged 18+ with fluency in English and a stable internet connection are required. The project, expected to last from October 2024 to January 2025, offers a payment of 11 USD upon successful completion. TELUS Digital, the global arm of TELUS Corporation, is committed to diversity and inclusion.

Strategic Group Executive, Medical - Arizona

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Strategic Group Executive role at Henry Schein's Medical Group involves driving financial growth and brand recognition within the Midmarket Customer Segmentation. This includes identifying, developing, and managing strategic partnerships for business retention and growth. The role also involves collaborating with various teams, making presentations, and monitoring sales and profitability. Key skills required include understanding of medical organization structures, product categories, and computer software. A bachelor's degree is typically required, with a master's being a plus. The role requires at least 10 years of professional experience, including 5 years in medical sales or marketing. Willingness to travel at least 50% and work remotely is necessary.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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