Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Senior Solutions Engineer

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Technical Lead - Content Experience

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet is seeking a Technical Team Lead for its Technical Support organization. The role involves being a subject matter expert within feature-specific Support pods, managing escalations, driving improvements in case handling and quality assurance, providing technical team mentorship, and contributing to training & hiring. The ideal candidate should have 4+ years of experience in a Technical Support setting, strong technical troubleshooting skills, and a passion for delivering meaningful customer interactions. They should also possess leadership qualities, excellent communication skills, and a willingness to travel. Smartsheet offers a competitive salary range, comprehensive benefits, and a diverse, inclusive work environment.

Financial Services Operations (FSO) Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes FSO Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish future-state processes, and providing oversight and unit testing of code. The ideal candidate should have 8+ years of professional services experience, industry domain expertise in FSI, and ServiceNow certifications. The company values flexibility, trust, and equal opportunity, offering an inclusive experience for all candidates.

Associate General Counsel Strategy and Procurement

Company: Surescripts

Location: Arlington, VA / Remote

Posted Jan 22, 2025

Surescripts, a company dedicated to improving healthcare through trusted health intelligence sharing, is seeking an Associate General Counsel, Strategy and Procurement. The role involves leading the Strategy and Procurement vertical within the Commercial Legal Team, providing legal support for the Growth department, and overseeing Legal Affairs Team members. Key responsibilities include reviewing, drafting, and negotiating complex legal documents, managing due diligence processes, and counseling cross-functional leaders on intricate legal matters. The ideal candidate should possess a Juris Doctor degree, 10+ years of experience as a practicing attorney, and 5+ years of in-house legal experience. Preferred qualifications include healthcare industry knowledge, proactive problem-solving skills, and people management experience.

Senior Director, Asset Management, Americas

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Kyndryl Consult Partner for Financial Services (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with around 15 years of professional experience in IT consulting, program and/or project management at a senior leadership level. The role involves driving profitable growth, leading multi-disciplinary teams through complex consulting engagements, and creating strategic change agendas within Kyndryl's largest accounts. The ideal candidate should possess in-depth knowledge of the Financial Services sector, demonstrated success in consultative selling, and excellent communication skills. Proficiency in German and a valid work permission are prerequisites for this opportunity in Austria. The role offers a minimum yearly salary of €103.400,00, with actual salary to be discussed in a personal interview.

Senior AWS Architect - Application Modernization

Company: Kyndryl

Location: Montreal, Canada / Remote

Posted Jan 22, 2025

Senior Software Engineer - Cloud Infrastructure

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking a Senior Software Engineer to join the Cloud Infrastructure team. The role involves managing Abnormal's presence in public clouds, ensuring security, reliability, and efficiency. The ideal candidate should be autonomous, a strong communicator, and mentor, with extensive experience in public cloud environments (AWS, Azure, or GCP), Linux systems, and programming (Python or Golang). They should also have experience with Infrastructure as Code (IaC), preferably Terraform, and be willing to actively seek and incorporate feedback.

Senior Associate, Infrastructure Specialist

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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