Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

SAP Basis Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 22, 2025

Senior Product Analyst

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 22, 2025

GenAI Architect

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.

Development Manager

Company: iMentor

Location: Remote

Posted Jan 22, 2025

iMentor is hiring a Development Manager to support institutional fundraising and stewardship strategies. The role involves writing grant proposals, managing grant compliance, and developing stewardship strategies. The ideal candidate should be an analytical thinker, writer, and storyteller with experience in grant and proposal writing, development, or journalism. They should possess strong research skills, excellent communication abilities, and a passion for relationship-building. The position offers career advancement opportunities within a fast-growing, national organization with offices in NYC, Chicago, and Baltimore.

Senior Associate Counsel, Labor & Employment

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The job overview involves representing HSI and its subsidiaries in various labor and employment legal matters, providing high-quality, practical, and business-oriented legal advice. Key responsibilities include advising HR Business Partners and business units on diverse labor and employment law issues, managing pre-litigation and litigation matters, drafting employment-related documents, and developing trainings on employment law matters. The role requires strong communication skills, independent decision-making, and the ability to work with minimal supervision. A Juris Doctor degree and membership in good standing in the New York State Bar are required.

Virtual Primary Care Physician (CT Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 22, 2025

Galileo, a digital-first primary care medical group, is seeking culturally sensitive clinicians. The role involves providing high-quality, comprehensive primary care via asynchronous text-based chat and synchronous video. Clinicians will manage complex and chronic illnesses, work with a diverse patient population, and leverage data, technology, and operational rigor for optimal patient outcomes. Galileo offers flexible scheduling, competitive benefits, and a culture that values teamwork, excellence, and mutual respect.

Director, HR Service Center Leader

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Services Leader to oversee day-to-day operations of the HR services regional center. The role involves managing HR service delivery processes, developing strategies aligning with business objectives, ensuring compliance, and driving process improvements. The ideal candidate will have leadership experience in HR, extensive HR services experience, and proficiency in ServiceNow case management. They will lead transformation projects, collaborate with leadership, and provide coaching to team members. Kyndryl values diversity and offers a competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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