Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Enterprise Account Executive (East Insurance)

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They seek a sales professional to develop relationships with C-suite executives, oversee client relationship mapping, and act as a trusted advisor to customers. The role requires 7+ years of sales experience, ability to produce new business, and understanding of IT plans. ServiceNow values inclusivity and offers competitive compensation with benefits.

Supplier Fulfillment Leader - C&SC

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 22, 2025

Senior Customer Marketing Manager - References

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE-listed company, is seeking a Senior Customer Marketing Manager to build and scale a customer reference program. The role involves expanding the advocate network, managing the customer database, leading the reference program, empowering sales, driving program adoption, fostering advocate engagement, measuring program impact, and championing company culture. The ideal candidate has 5+ years of experience in customer advocacy, CRM and advocacy platforms proficiency, and strong communication skills.

Senior Software Engineer I - DevOps Engineer

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 22, 2025

Sr Client Services Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Enterprise Project Manager for Global Client Management. The role involves leading a portfolio of complex client projects, maintaining client relationships, and ensuring an excellent customer experience. The successful candidate will work remotely, collaborating with cross-functional teams to achieve project goals. Key responsibilities include project planning, delivery, client relationship management, and strategic development. The ideal candidate will have a Bachelor's degree in a relevant scientific subject, 5+ years of experience in client-facing project management within the pharmaceutical and/or life sciences industry, and preferably experience with clinical trials. Thermo Fisher Scientific offers a collaborative and inclusive culture, emphasizing the opportunity to work on projects with significant impact on human health and the environment.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Strategic Student Program: Medical Device and Pharma Industry Intern (GSM, Summer 2025)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Industry Software Inc. is inviting applications for its Strategic Student Program (SSP) for summer 2025. The program aims to help students find a career path that inspires them, offering real-world problem-solving opportunities and the chance to become future leaders. The intern positions are open to remote work and are ideal for students pursuing degrees in Computer Science, Biomedical Engineering, Pharmaceutical Sciences, or related fields. Key responsibilities include collaborating on software solutions, understanding project objectives, and staying updated with industry trends. Siemens values diversity and offers competitive pay, benefits, and opportunities for full-time employment post-graduation.

Senior Marketing Lead, Multi-Channel Marketing

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian is seeking a Senior Marketing Lead, Multi-Channel Marketing to join their Performance Marketing team. The role involves developing and executing integrated multi-channel marketing programs, managing the full campaign lifecycle, and collaborating with various teams. The ideal candidate should have a proven track record in B2B SaaS multi-channel marketing, experience with various marketing channels, and strong analytical skills. Atlassian offers competitive compensation, perks, and benefits, and is committed to fostering an inclusive culture.

Engineering Manager (Patient Growth)

Company: Headway

Location: Remote

Posted Jan 22, 2025

Headway is a mental healthcare technology company founded in 2019, aiming to create an accessible and affordable mental healthcare system. They've built a platform that connects people with therapists who accept insurance, serving over 1 million patients across 50 states. With over $325m in funding, Headway is currently seeking an engineering leader to grow and manage teams, focusing on high-impact product development and platform integration. This role offers the opportunity to shape patient experiences, directly impacting lives and transforming healthcare.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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