Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Engineer II, Field Service

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a dedicated and skilled professional for a Field Service role, servicing Electron Microscopes (TEM/SEM/Dual Beam Systems). The role involves performing various service activities, including installation, upgrades, preventive maintenance, and system repairs. The ideal candidate should possess a degree in Mechanical, Electrical, or Electronics Engineering, or equivalent experience. They must have 2-7 years of hands-on technical experience with sophisticated analysis tools. Excellent communication skills, problem-solving abilities, and a strong team spirit are essential. The position offers an interesting and challenging role in an international environment with opportunities for professional and personal growth.

Senior IT ERP Technical Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Senior ERP IT Technical Project Manager to lead complex ERP transformation projects. The role involves setting up and managing all project phases, coordinating with various divisions, and ensuring high-quality standards. Key responsibilities include developing project plans, leading cross-functional teams, fostering a collaborative environment, and managing project risks. The ideal candidate should have a Bachelor's degree, extensive ERP project leadership experience, strong communication skills, and SAP S4 HANA expertise. Thermo Fisher Scientific offers a dynamic environment with opportunities for professional growth and impactful projects.

Field Service Engineer Drives/EMS

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 22, 2025

Principal Technical Program Manager - People Products

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is committed to diversity and inclusion. The Atlassian Corporate Engineering (ACE) team seeks a Technical Program Manager with 8+ years of experience in software teams. The role involves defining product/program technical strategy, building consensus, and ensuring success of large cross-organizational programs. Atlassian provides competitive compensation and a variety of perks and benefits. The company is dedicated to unleashing the potential of every team through its software products.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Analyst I, Falcon Complete (Remote, GBR)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking experienced senior analysts to join their virtual security operations center. The role involves real-time incident detection, response, and remediation using advanced AI-native platforms. Successful candidates should have expertise in incident handling, computer forensics, systems administration, malware analysis, and programming. CrowdStrike offers a flexible work culture, competitive compensation, and a commitment to diversity and inclusion.

R&D Engineer II

Company: Ansys

Location: Cambridge, United Kingdom / Remote

Posted Jan 22, 2025

Ansys, a global leader in engineering simulation, is seeking an R&D Engineer II to contribute to the development of materials data products and supporting systems. The role involves collaborating with a team of experts to understand customer requirements and accomplish development objectives. Key duties include understanding materials and materials simulation, performing moderately complex development activities, and employing best practices. The ideal candidate should have a degree in material science, engineering, or a related field, along with experience in solving complex technical engineering/materials problems using recognized methods. Preferred skills include technical knowledge with scientific data, experience with data analysis, visualization, and relational databases, and proficiency in writing code for data automation. Good communication and interpersonal skills are also required.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The Technical Sales Specialist role at Thermo Fisher Scientific involves promoting and growing revenue for the company's protein biology solutions. The position requires a deep understanding of protein biology techniques, strong solution selling and key account management skills, and the ability to travel extensively (70-80%). The role involves sales visits, organizing seminars, territory planning, and monitoring sales performance. The ideal candidate should have a minimum of 2-4 years of direct sales experience, proficiency in delivering business presentations, and excellent communication skills. The position also requires a high energy level, process orientation, and teamwork skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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