Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Principal Data Solutions Analyst, Claims Data Products

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual's Insights & Solutions group offers a dynamic environment for data-driven problem solvers. The position in question, aligned with the Claims Data Products team, involves prototyping complex data solutions, collaborating with IT to scale these solutions, and effectively communicating with stakeholders. The role requires strong coding skills, experience in data management, and a deep understanding of data governance, compliance, and security. Liberty Mutual values diversity and offers comprehensive benefits, fostering an inclusive workplace.

Process Documentation Specialist

Company: Distinguished Programs

Location: Remote

Posted Jan 22, 2025

Distinguished is seeking a Process Improvement Specialist to support the implementation and enhancement of standard operating procedures and business processes. The role involves collaborating with stakeholders, facilitating change management, offering ongoing training and support, analyzing operational issues, and fostering a culture of operational excellence. The ideal candidate has 2+ years of P&C Insurance industry experience, business process development experience, and strong problem-solving skills. The position offers a competitive salary, comprehensive benefits, and a remote work environment.

Demand Generation Marketer

Company: Octopus Deploy

Location: Remote

Posted Jan 22, 2025

Octopus Deploy, a remote-first company founded in Australia in 2012, is seeking a Demand Generation Marketer. The role involves creating campaign plans, building target audience criteria, and working closely with advertising agencies. The ideal candidate should have experience in the DevOps industry, demand generation, and familiarity with LinkedIn ads, Google Ads, and analytics tools. Octopus offers a transparent compensation system, competitive benefits, and a supportive, collaborative environment. The company is committed to fair hiring practices and warns against recruitment scams.

Quality Engineer II

Company: AppFolio

Location: Remote

Posted Jan 22, 2025

AppFolio, a pioneering company in cloud and AI, is seeking a Quality Engineer II. The role involves collaborating with product development teams to ensure high-quality, maintainable software. Key responsibilities include designing quality into the development process, conducting exploratory testing, and guiding the team in developing automated tests. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 2+ years of quality engineering experience, and proficiency in automation frameworks like Capybara/Selenium. Strong analytical skills, attention to detail, and a commitment to quality are essential. The compensation range is $85,600-$107,000.

Account Director - Italy

Company: Coupa

Location: Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Mid-Market Account Executive, one can significantly influence the organization's growth by driving new business within the mid-market segment. The role involves prospecting, building pipeline, and selling Coupa's cloud-based solutions, engaging with multiple stakeholders, and establishing oneself as a trusted advisor. Coupa celebrates diversity and is an equal-opportunity employer.

Advisory Solution Consultant-TMT

Company: ServiceNow

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Manager, Sales Engineering - Enterprise Select

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Sales Engineering Manager for its EMEA Select business. The role involves hiring, developing, and leading a high-performing team, managing performance, and working closely with sales, product, support, and customer success teams. The ideal candidate should have a B.S. degree in Computer Science or similar, 3+ years of sales engineering management experience, and expertise in IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security. The role requires travel up to 40% of the time and is based in the UK or Midland (France, Germany, Netherlands). Samsara offers a competitive total compensation package and a flexible working model.

Senior Manager Financial Planning and Analysis

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers a flexible work environment, allowing employees to choose where they work. The company values diversity and inclusion, and provides competitive compensation and benefits. The role involves leading finance optimization efforts, collaborating with stakeholders, and providing financial analysis and decision support.

Implementation Analyst Sr - Tempus Technologies

Company: PNC

Location: Remote

Posted Jan 22, 2025

Tempus Technologies, founded in 1987, is a leader in secure payments at the point of interaction. They offer exceptional point-of-sale payment integration technology and software solutions. The company values its employees, providing opportunities for career advancement and individual career paths. This remote position involves implementing complex new products and services for clients, analyzing requirements, and managing client-specific operating procedures. The role requires analytical thinking, change management, and customer solutions skills. Preferred qualifications include data analytics, financial processes, and storytelling abilities. The base salary ranges from $45,000 to $75,000, depending on location and individual skills. PNC offers comprehensive benefits, including health insurance, 401(k) with match, and paid time off.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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