Comprehensive Benefits Package Jobs in Philippines

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Looking for Comprehensive Benefits Package jobs in Philippines? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Philippines area.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT DATA is currently hiring for a Customer Care Voice Associate position in Quezon City, Philippines. The role involves answering member calls regarding health insurance benefits, eligibility, and claim status. The successful candidate will also support less experienced team members, handle escalated issues, and interact with clients and internal departments. Requirements include a high school diploma or equivalent, 1+ year of customer service experience, knowledge of healthcare insurance policy concepts, and proficiency in Windows PC applications. The position involves working Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST), with potential overtime and weekend work based on business requirements.

People Services Center Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

General Motors (GM) is hiring for a role in Global Business Solutions (GBS) People Services, focusing on operational and tactical tasks with customer interaction. The role is hybrid, requiring three in-office days per week. Key responsibilities include case processing, continuous improvement, operational efficiency, and complaint handling. Required qualifications include a bachelor's degree, 1+ year of experience in a Shared Services/Contact Center, and proficiency in various HR systems. Preferred qualities include action orientation, customer focus, and technical skills.

Representative, Club Royale

Company: Royal Caribbean Group

Location: Pasay, Philippines

Posted Jan 12, 2025

Royal Caribbean Cruises Ltd. is inviting applications for a Representative, Club Royale position. The role involves providing high-level service to high-value casino guests to increase their annual ship visits. Responsibilities include handling reservations, managing direct group bookings, and ensuring customer satisfaction. The ideal candidate should have a college degree, preferably with Royal Caribbean call center experience, sales experience, and previous casino or external-facing experience with high-value guests.

Customer Service Representative - BPO Experienced

Company: UnitedHealth Group

Location: Davao, Philippines

Posted Jan 12, 2025

Optum, a global organization focused on improving health outcomes through technology, is seeking a compassionate individual to join their Provider Services group. The role involves answering calls from healthcare providers, resolving issues, and delivering information in a positive manner. The successful candidate will have a high school diploma, computer skills, and the ability to navigate complex systems. Familiarity with healthcare is preferred. Optum is committed to diversity, inclusion, and advancing health equity.

Customer Service Representative

Company: Thermo Fisher Scientific

Location: Manila, Philippines

Posted Jan 12, 2025

Thermo Fisher Scientific is seeking a Customer Service Representative with at least 1 year of experience. The role involves responding to customer inquiries, handling complaints, maintaining records, and collaborating with other departments. The company offers a competitive wage, benefits, and opportunities for career growth. It values a diverse and unified team culture, and provides learning opportunities and social networks. The position has a real-life impact on health, cleanliness, and safety worldwide.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT Data Services is hiring for a Customer Care Voice Associate position in Quezon City. The role involves handling inbound calls related to health insurance benefits, eligibility, and claim status. The successful candidate will support team members, interact with clients and internal departments, and maintain a strong understanding of the healthcare insurance industry. Requirements include a high school diploma, 1+ year of customer service experience, and familiarity with healthcare insurance policies. The role requires availability from Monday to Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST), with potential overtime and weekend work.

Analyst - Fraud, Loss Prevention and Compliance

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

General Motors (GM) is seeking a candidate for a hybrid role in the Fraud, Loss Prevention and Compliance Team. The role involves assessing and mitigating potential revenue leakage and fraudulent activities related to OnStar services and Global Connected Customer (GCC) organization. The successful candidate will be expected to report to the office three times a week. Required qualifications include a bachelor's degree, strong Microsoft Office skills, and relevant experience in operations audit or fraud detection. Fluency in Portuguese or Spanish is a plus. GM aims to foster an inclusive environment and offers total rewards benefits.

Associate Technical Support Analyst - IT HELPDESK - Cebu City, Cebu

Company: UnitedHealth Group

Location: Cebu City, Philippines

Posted Jan 12, 2025

Optum is a global organization focused on improving health outcomes through technology and care connection. It offers a culture of diversity, inclusion, and career growth with comprehensive benefits. The role involves managing helpdesk tickets, resolving technical issues, and ensuring compliance with company policies. Required qualifications include 1+ year of experience in technical support, service desk, and phone handling, along with excellent communication skills and a focus on quality, performance, and efficiency.

Senior Factory Production Planner

Company: Schneider Electric

Location: Indang, Philippines

Posted Jan 12, 2025

Schneider Electric is a great company with a meaningful purpose and inclusive environment. The Senior Factory Production Planner role involves managing production planning, coordinating raw material allocation, analyzing supply status, and ensuring timely deliveries. The company offers global family leave, comprehensive medical coverage, employee stock ownership, flexible work arrangements, and an on-site gym.

FSS Finance & Strategy, Director

Company: Zendesk

Location: Manila, Philippines

Posted Jan 12, 2025

Zendesk is seeking a Director of FSS Finance and Strategy to lead and encourage in a role that combines finance and strategy. The role involves directing operations of Finance & Strategy including Source to Pay teams, responsible for annual planning, forecasting, month end close, and performance analysis. The individual will also lead creation of insightful analyses, reports, and presentations, drive operational and process excellence, and optimize financial models. The role requires strong finance, planning, and analysis skills, shared services experience, and transformation initiatives expertise. Zendesk offers competitive compensation, comprehensive benefits, and opportunities for professional growth. The role is hybrid, requiring the individual to attend the local office for part of the week.

Mandarin Bilingual Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

The job posting is for a hybrid role in GM's Global HR People Services, focusing on operational tasks and customer service. The role involves case processing, query resolution, and continuous improvement. Required qualifications include proficiency in Workday HCM, case management systems, and various languages. Preferred qualifications include action orientation, customer focus, and problem-solving skills. The role does not offer immigration sponsorship.

Editorial Helpdesk Lead

Company: Thomson Reuters

Location: Manila, Philippines

Posted Jan 12, 2025

Thomson Reuters is seeking an experienced Editorial Support Helpdesk Lead to manage their editorial customer service operations. The role involves leading a team, establishing procedures, managing high-severity incidents, and ensuring customer satisfaction. The ideal candidate should have a background in customer service management, preferably in an editorial or publishing environment, and possess strong leadership, communication, and problem-solving skills. The company offers a flexible hybrid work model, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Comprehensive Benefits Package roles?
Entry‑level Benefits Analyst: $55,000–$70,000; Mid‑level Analyst/Manager: $70,000–$95,000; Senior Manager/Director: $95,000–$130,000; VP of Compensation & Benefits: $130,000–$170,000. Salaries shift 10–15% higher in major metros like San Francisco or New York and can dip 5–10% in smaller markets.
Which skills and certifications are most valuable for a career in Comprehensive Benefits Package?
Hands‑on expertise in Workday, SAP SuccessFactors, Gusto, or Zenefits; proficiency in Excel, SQL, and data‑visualization tools (Tableau, Power BI); deep knowledge of ACA, HIPAA, and ERISA regulations; and certifications such as CEBS (Certified Employee Benefits Specialist), CBP (Certified Benefits Professional), or SHRM‑CP/SCP. Demonstrating success in vendor negotiation and benefits analytics projects boosts employability.
Is remote work commonly available in Comprehensive Benefits Package positions?
Yes. 70–80% of Benefits Analyst and Manager roles offer fully remote or hybrid options, supported by cloud portals (e.g., Gusto Benefits Portal), video conferencing (Zoom, Teams), and collaboration platforms (Slack, SharePoint). Companies often set clear remote‑policy guidelines and require 2–3 in‑office days per month for onboarding or vendor meetings.
What does a typical career progression look like in this field?
Benefits Analyst → Senior Analyst → Benefits Manager → Senior Manager → Director of Compensation & Benefits → VP of Compensation & Benefits. Each step adds responsibilities for strategic planning, cross‑functional leadership, and executive reporting. Gaining a CEBS certification and leading a major benefits redesign project accelerates promotion.
What are the current industry trends shaping Comprehensive Benefits Package roles?
1) AI‑driven benefits analytics for predictive cost modeling; 2) Expansion of mental‑health and wellness programs (e.g., Calm, Headspace, Virgin Pulse); 3) Shift to flexible benefit baskets allowing employees to choose coverage; 4) Heightened focus on data privacy and GDPR/CCPA compliance; 5) Seamless integration of benefits modules within HRIS and payroll systems to reduce manual work.

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