Comprehensive Benefits Package Jobs in Philippines

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Looking for Comprehensive Benefits Package jobs in Philippines? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Philippines area.

Associate Technical Support Analyst - IT HELPDESK - Cebu City, Cebu

Company: UnitedHealth Group

Location: Cebu City, Philippines

Posted Jan 12, 2025

Optum, a global organization, offers opportunities to improve health outcomes through technology and direct care. The role involves managing helpdesk tickets, resolving technical issues, and handling customer concerns via phone. Required qualifications include 1+ years of technical support, service desk, and phone handling experience, along with excellent communication skills. Optum emphasizes diversity, inclusion, comprehensive benefits, and career development. The company is committed to advancing health equity and mitigating environmental impact.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT DATA is currently hiring for a Customer Care Voice Associate position in Quezon City, Philippines. The role involves answering member calls regarding health insurance benefits, eligibility, and claim status. The successful candidate will also support less experienced team members, handle escalated issues, and interact with clients and internal departments. Requirements include a high school diploma or equivalent, 1+ year of customer service experience, knowledge of healthcare insurance policy concepts, and proficiency in Windows PC applications. The position involves working Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST), with potential overtime and weekend work based on business requirements.

People Services Center Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

General Motors (GM) is hiring for a role in Global Business Solutions (GBS) People Services, focusing on operational and tactical tasks with customer interaction. The role is hybrid, requiring three in-office days per week. Key responsibilities include case processing, continuous improvement, operational efficiency, and complaint handling. Required qualifications include a bachelor's degree, 1+ year of experience in a Shared Services/Contact Center, and proficiency in various HR systems. Preferred qualities include action orientation, customer focus, and technical skills.

Customer Service Representative - BPO Experienced

Company: UnitedHealth Group

Location: Davao, Philippines

Posted Jan 12, 2025

Optum, a global organization focused on improving health outcomes through technology, is seeking a compassionate individual to join their Provider Services group. The role involves answering calls from healthcare providers, resolving issues, and delivering information in a positive manner. The successful candidate will have a high school diploma, computer skills, and the ability to navigate complex systems. Familiarity with healthcare is preferred. Optum is committed to diversity, inclusion, and advancing health equity.

Call Center Senior Representative

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 13, 2025

NTT DATA is seeking a Call Center Senior Representative in Quezon City, Philippines. The role involves handling inbound calls related to health insurance benefits, eligibility, and claim status. The candidate should have 1+ year of experience in customer service and healthcare insurance. NTT DATA is a global innovator in business and technology services, committed to helping clients innovate and transform for long-term success.

Customer Service Representative

Company: Thermo Fisher Scientific

Location: Manila, Philippines

Posted Jan 12, 2025

Thermo Fisher Scientific is seeking a Customer Service Representative with at least 1 year of experience. The role involves responding to customer inquiries, handling complaints, maintaining records, and collaborating with other departments. The company offers a competitive wage, benefits, and opportunities for career growth. It values a diverse and unified team culture, and provides learning opportunities and social networks. The position has a real-life impact on health, cleanliness, and safety worldwide.

Associate Technical Support Analyst - IT HELPDESK - Cebu City, Cebu

Company: UnitedHealth Group

Location: Cebu City, Philippines

Posted Jan 12, 2025

Optum is a global organization focused on improving health outcomes through technology and care connection. It offers a culture of diversity, inclusion, and career growth with comprehensive benefits. The role involves managing helpdesk tickets, resolving technical issues, and ensuring compliance with company policies. Required qualifications include 1+ year of experience in technical support, service desk, and phone handling, along with excellent communication skills and a focus on quality, performance, and efficiency.

Senior Factory Production Planner

Company: Schneider Electric

Location: Indang, Philippines

Posted Jan 12, 2025

Schneider Electric is a great company with a meaningful purpose and inclusive environment. The Senior Factory Production Planner role involves managing production planning, coordinating raw material allocation, analyzing supply status, and ensuring timely deliveries. The company offers global family leave, comprehensive medical coverage, employee stock ownership, flexible work arrangements, and an on-site gym.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT Data Services is hiring a Customer Care Voice Associate to join their team in Quezon City. The role involves answering member calls, supporting team members, interacting with clients and internal departments, organizing tasks, and maintaining knowledge of the healthcare insurance industry. The position requires a high school diploma, 1+ years of customer service experience, and strong analytical skills. The schedule is Monday-Friday 8am-8pm EST and Saturday 8am-12pm EST, with potential for overtime and weekend work.

Mandarin Bilingual Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

The job posting is for a hybrid role in GM's Global HR People Services, focusing on operational tasks and customer service. The role involves case processing, query resolution, and continuous improvement. Required qualifications include proficiency in Workday HCM, case management systems, and various languages. Preferred qualifications include action orientation, customer focus, and problem-solving skills. The role does not offer immigration sponsorship.

Global Order Planner

Company: Collins Aerospace

Location: Tanauan, Philippines

Posted Jan 12, 2025

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. They are excited about their future and offer opportunities to network across businesses and functions, improving productivity, quality, and efficiency of operations worldwide.

Editorial Helpdesk Lead

Company: Thomson Reuters

Location: Manila, Philippines

Posted Jan 12, 2025

Thomson Reuters is seeking an experienced Editorial Support Helpdesk Lead to manage their editorial customer service operations. The role involves leading a team, establishing procedures, managing high-severity incidents, and ensuring customer satisfaction. The ideal candidate should have a background in customer service management, preferably in an editorial or publishing environment, and possess strong leadership, communication, and problem-solving skills. The company offers a flexible hybrid work model, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Comprehensive Benefits Package roles by seniority?
Entry‑level Benefits Coordinator: $45k–$65k; Mid‑level Analyst/Manager: $70k–$90k; Senior Manager/Director: $110k–$140k; Vice President/Head of Benefits: $170k–$210k. These ranges reflect base pay plus plan‑management bonuses tied to cost‑to‑serve and compliance metrics.
What skills and certifications are essential for success in Comprehensive Benefits Package positions?
Proficiency in benefits administration platforms (e.g., Workday HCM, SAP SuccessFactors, Zenefits, ADP Vantage, Benefitfocus) and data‑analytics tools (Excel, Power BI, Tableau). Strong knowledge of ERISA, ACA, HIPAA, and COBRA compliance. Credentials such as SHRM‑CP, CEBS, Certified Benefits Professional (CBP), Certified Compensation Professional (CCP), and PMP for project‑driven benefits initiatives boost credibility.
Can I work remotely in a Comprehensive Benefits Package role?
Yes—most benefits roles rely on cloud‑based SaaS platforms and can be performed from anywhere. Companies increasingly offer fully remote or hybrid benefits positions, especially for analysts, architects, and directors, while certain compliance‑heavy tasks may still require occasional on‑site presence.
What does a career progression path look like in this field?
Typical trajectory: Benefits Coordinator → Benefits Analyst → Benefits Manager → Benefits Architect/Director → Vice President/Head of Benefits. Each step adds responsibility for vendor negotiations, strategic plan design, cross‑functional leadership, and executive stakeholder management.
What are the current industry trends shaping Comprehensive Benefits Package roles?
AI‑driven benefits analytics, real‑time wellness dashboards, telehealth integration, ESG‑aligned benefit portfolios, gig‑economy benefit solutions, and personalized digital benefits platforms are redefining how benefits teams deliver value and attract talent.

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