Comprehensive Benefits Package Jobs in Provo, UT
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Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Dec 06, 2023
Enable customer success outcomes including reduced customer churn, revenue expansion opportunity identification, higher customer product adoption, customer satisfaction, and overall customer health scores. Key focus areas will include setting team goals/priorities, managing and improving the CSAT scores, enabling effective account coverage, and creating an inspiring team environment. Manage the achievement of key performance indicators for team’s portfolio identified accounts. What you will do: Establish clear team goals/priorities in alignment with broader Customer Success and Account Management strategy. The Manager of Customer Success and Account Management is responsible for a team of individuals driving the ongoing attainment of outcomes, product adoption, and complete post-sale success and satisfaction of SmithRx customers. Perform regular team member coaching and identify team’s training opportunities Manage portfolio of accounts toward optimal coverage targets by planning appropriate team capacity Build trusting relationships with client operational leadership Maintain a comprehensive understanding of business challenges faced by customers Assist leadership with cross-functional project management to drive resolution for escalated client issues while coordinating internal and external teams as necessary Identify product gaps by conducting business impact assessments and proactively manage client expectations Assess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is established Actively participate in the full interview and onboarding life cycle What you will bring to SmithRx: 5+ years in Customer Success/ Account Management leadership roles with direct reports required 5+ years of working knowledge of healthcare benefits/ pharmacy benefits/ commercial health insurance required A positive, growth mindset with the ability to stay calm under pressure while driving towards solutions An obsession with customer experience and customer satisfaction A passion for solving difficult problems together in collaboration with the broader teams Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue Experience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved Ability to work independently as well as part of an extended, cross-functional team Self-driven, results-oriented and disciplined work ethic Ability to take initiative with little to no direction Be transparent and honest in a positive, professional and polite manner Expert conflict resolution skills Highly effective communicator with a consultative and tactful approach; Ability to observe situations and scenarios from the client or team member’s point of view Ability to navigate unique and individual team member scenarios while providing coaching through day-to-day challenges, and mentoring through a long-term relationship-based approach to drive long term individual success Bachelors or equivalent work experience required What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Time Off 13 Paid Holidays Wellness benefits- Spring Health, Gympass, and Headspace Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities This role will serve as internal champion and quarterback, coordinating the cross functional approach required for sustained customer success and growth. We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Courage: Embrace the challenge. Job Summary: The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services.
Business Development Representative, Corporate
Company: Lucid Software
Location: Salt Lake City, UT
Posted Dec 05, 2023
Daily activities include account planning, prospect identification, lead generation, sales calls, supporting the sales cycle, and proposals. Our partners include industry leaders such as Google, Atlassian, and Microsoft. Responsibilities: Develop and maintain expert knowledge in the features, benefits and application of Lucid's offering Possess a hunter mentality Generate new pipeline through prospect engagements including cold calling, emailing, demos and marketing activities of the company Understand competitive landscape Interact with and develop relationships with existing Lucid clients and prospects Support in creation of sales presentations to customer and prospects in a variety of departments (IT, Enterprise Architecture, Engineering, HR, etc.) Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. You will be measured on how effectively you can partner with the relevant Sales team in uncovering and creating new opportunities within these accounts, providing support throughout the sales cycle, and may run foundational deals more autonomously. The Business Development Representative (BDR) partners with members of the Commercial Account Executive team to focus on breaking into and growing Lucidspark, Lucidchart, and Lucidscale opportunities. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. Achieve sales quota by qualifying top leads Assist with the transacting of foundational deals Other duties as assigned Requirements: 18+ months sales experience (preferably in software/SaaS) Outstanding written and verbal communication skills Ability to manage multiple projects and meet deadlines This role requires that you work out of our South Jordan, UT office two days per week (on Tuesday and Thursday) Preferred Qualifications: Experience closing business Proven success in building qualified pipeline and identifying new opportunities within a set of accounts Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs Experience with Salesforce, Salesloft, Linkedin Sales Navigator, ZoomInfo is a plus Excellent work ethic; this job requires flexibility to meet customer expectation BA/BS degree If you’d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected] These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
VP of International Finance Operations
Company: Pattern
Location: Provo, UT
Posted Dec 04, 2023
We also believe in having fun and balancing our lives, so we offer awesome benefits that include Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We set big goals, work tirelessly to achieve them, and we love our Pattern community. Pattern is an equal opportunity employer. Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Pattern is data driven and results oriented. What's the company culture? Bachelor's degree required, preferably in Business, Finance or Accounting Strong background in finance including owning P&L and budget Build and maintain trusting relationships with key International partners and stakeholders Hold local regions accountable for overall international performance and profitability against KPIs and financial objectives Translates strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual planning Strong understanding of working cross-culturally, across different countries and languages and how to navigate the global landscape effectively Ecommerce and CPG experience preferred, but not required What does high performance look like?
Senior Designer, Bottoms and Outerwear
Company: Sundance Holdings Group, LLC
Location: Salt Lake City, UT
Posted Dec 06, 2023
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. We offer a competitive wage and excellent benefits package including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts. Exceptional presentation skills, both visual and oral. Detail Oriented. Excellent communication skills, both verbal and written. This position is located in Salt Lake City, Utah, remote work is not offered for this role. All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA). Strong understanding of upscale fabrics. For more information about our culture and brand at Sundance, please visit https://careers.smartrecruiters.com/SundanceHoldingsGroupLLC For the Sundance Story, visit: https://www.sundancecatalog.com/category/customer+service/about+us.do Sundance is an equal opportunity employer. Identify and present a clear point of view on key silhouettes, fabrics, prints, pattern, embroidery, and details appropriate for the Sundance brand.
Executive Administrative Assistant
Company: Angel Studios
Location: Provo, UT
Posted Dec 04, 2023
Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. Exceptional interpersonal skills. Organization and time management. Must be able to manage multiple assignments, set priorities, and adapt to changing conditions. Duties, responsibilities and activities may change at any time with or without notice. Friendly and professional demeanor. Able to maintain confidentiality of information. A quick study, able to pick up new skills and learn how to use new programs. Foster positive relationships with business partners, stakeholders, and other staff. Handle personal tasks for the executive as needed (e.g., reservations, personal appointments).
Senior Account Executive
Company: Forethought
Location: Provo, UT
Posted Dec 03, 2023
Forethought has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures, Gwyneth Paltrow, NBA Vet Baron Davis, Robert Downey Jr., Sean "Diddy" Combs, LL Cool J, and the CEOs of Robinhood, Carta, and Qualtrics. More recently, Forethought was listed as one of Forbes' Next Billion-Dollar Startups. What You'll Be Doing (Responsibilities): Identify high-potential business and develop outbound strategies that will convert them to Forethought customers Lead and manage net new and expansion opportunities from start to finish Work leads from various channels including inbound, outbound, and SDR pipeline Manage high-value sales pipeline while helping to improve and systematize our nascent sales process and playbook Define and communicate the specific benefits of Forethought appropriate for each potential customer, including making sales materials and demos Collect insights from users and potential users for our product development process Work cross-functionally with CX, Solution Engineering, Marketing and Product Who You Are (Skills): 4+ years in an Account Executive closing and quota-carrying role, in Mid-Market and/or Enterprise 3+ years B2B SaaS experience 1+ year experience working $100K+ ARR deals, selling to C-Suite at companies with 200-1000+ employees Excellent time management and organizational skills to manage responsibilities across the full sales cycle including forecasting and prospecting Proven track record of exceeding monthly and quarterly sales targets Experience fully owning end-to-end product demos Knowledge of market research, technical sales, and negotiating principles Ability to problem solve and an enthusiasm for making a large impact at an early stage start-up What You Get A chance to be an early member of a hyper-growth startup with equity to match An opportunity to help us define a new market within AI Ability to solve challenging problems with a world-class team A low ego company culture that is obsessed with feedback and helping each other grow Hybrid in-office vs. remote structure that allows you to choose where you get your best work done Competitive medical, dental, and vision coverage Paid maternity, paternity & adoption leave Unlimited paid time off In 2018, Forethought launched and won at TechCrunch Disrupt-the world's most prestigious startup competition-and was featured in Forbes 30 Under 30. Our products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge-all from one AI platform. Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoint between humans and organizations faster and more intelligent.
Customer Success Manager I - SMB
Company: Podium
Location: Provo, UT
Posted Dec 06, 2023
Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Familiarity with CRM and customer support software. Knowledge of online reputation management and customer feedback processes. What you should have: 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels. Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage Act as the primary point of contact for customer inquiries, issues, and escalations. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. What we hope you have: Experience with customer success platforms and tools. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
SR HRBP
Company: bioMérieux
Location: Salt Lake City, UT
Posted Dec 04, 2023
HR certification highly preferred (SPHR, SHRM-SCP, or equivalent) At least 2+ years at an HRBP level. Additionally, you will coach and develop key leaders, ensure compliance with policies and practices, and work cross-functionally with colleagues in HR Operations, Finance, Benefits, and Payroll. You have experience supporting Sales and field based groups. To Be Successful You Need 6+ years of experience in human resources with increasing responsibility driving business outcomes with strong organizational development skills, knowledge, and tools. What Makes You Stand Out: You have HR experience in medical device/biotech or healthcare environment. Key responsibilities include developing and implementing HR solutions, recruiting and retaining high-caliber talent, and driving employee engagement. The ideal candidate will have experience in HR processes such as recruitment, performance management, talent management, and development, and a track record of building strong relationships through transparency, trust, and empathy. The ideal candidate will have a deep understanding of business strategy and change management, as well as experience in developing HR policies and programs. If you are a collaborative and results-oriented individual, we encourage you to apply for this exciting opportunity. You have a degree in Human Resources Management
Software Engineer III
Company: R1 RCM
Location: Salt Lake City, UT
Posted Dec 04, 2023
The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. Knowledge of healthcare data standards such as HL7, FHIR, EDI X12. Experience in big data technologies (Databricks, Spark, Data Lake, Delta Lake etc) Experience in any one of the stream-processing systems (Kafka, Storm, Spark-Streaming, etc. Knowledge of the healthcare revenue cycle, EMRs, practice management systems For this US-based position, the base pay range is $84,737.10 - $134,910.60. Experience with relational SQL and NoSQL databases, including MongoDB and ElasticSearch. Understanding of modern software development including version control, unit testing, and continuous integration and deployment. We believe in giving back to the community and offer a competitive benefits package including: Comprehensive Medical, Dental, Vision & RX Coverage Paid Time Off, Volunteer Time & Holidays 401K with Company Match Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability Tuition Reimbursement Parental Leave R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. 5+ years of experience delivering data engineering applications and services using one or more programming languages Scala, Python, Java Experience in building and optimizing 'big data' data architecture, modeling, data formats and pipelines.
Sr. Product Manager - IoT Mobile App
Company: Pura
Location: Provo, UT
Posted Dec 04, 2023
Engineers, customer support, marketing, and designers. Demonstrated examples of company values and trust building, healthy conflict, commitment to decisions and accountability for results. Communicating plans, goals, progress, impact, and challenges to internal and external stakeholders Experience you’ll need: Minimum of 5 years of experience in product management, specifically within the IoT and mobile app development space. Stay informed about industry trends, emerging IoT technologies, and competitive landscape developments to identify opportunities for product enhancement and differentiation. Strong interest in learning, and in improving how we deliver connected experiences through various products and interfaces. Collaborate closely with engineering, design, and IoT development teams to oversee the end-to-end product development lifecycle, from concept and prototyping to testing and launch. Analyze key performance indicators (KPIs) related to user engagement, shopping behavior, and app performance, leveraging data-driven insights to optimize the app's features and functionalities. Work in tandem with the marketing and sales teams to define effective product positioning, messaging, and go-to-market strategies for the IoT mobile app. Strong skills in user research and human-centered design practices. Provide leadership and guidance to junior product management team members, fostering a collaborative and growth-oriented work environment.
PT Assignment Editor
Company: Sinclair Broadcast Group
Location: Salt Lake City, UT
Posted Dec 05, 2023
Let's talk. We have a compelling story, a goal-oriented culture, and we take really good care of people. Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. We're at the forefront of NextGen technology, enabling innovative new ways to engage with broadcast content like never before. About the Team The life-blood of our organization is our people. Ready to be part of a winning team? We also recently launched a free TV streaming service called STIRR. How good?
Enterprise Sales Director (Remote)
Company: RainFocus
Location: Provo, UT
Posted Dec 05, 2023
Additionally, RainFocus offers competitive salaries, competitive benefits, 401k and generous PTO. We need more talented, hard-working, fun-loving team members just like yourself! A leader in collaborative, cross-functional planning. At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. Travel is required. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Meeting and exceeding sales targets. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Communicate business trends to RainFocus product team. Role Locations This role is home office based.