Comprehensive Benefits Package Jobs in Provo, UT
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AddeGrad Program (2024) - Client Solutions Analyst (SLC)
Company: Addepar
Location: Salt Lake City, UT
Posted Dec 07, 2023
We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. Own outcomes. Transform the industry. Deliver lasting value. If you have any questions, please reach out to [email protected]. Bring a growth mindset. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. Please contact us to request accommodation. Champion Our Clients - Exceed client expectations. Our clients’ success is our success.
Customer Onboarding Specialist
Company: Workstream
Location: Provo, UT
Posted Dec 06, 2023
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. To do this, you will ideally have an empathy for people, can explain concepts clearly and concisely both via email and via video calls, and are tech savvy. Develop training manuals and processes as needed to ensure users can grasp key ideas Who You Are: Assertive: Our biggest pivot this year is transforming away from being a reactive “account helper/trainer” and toward being an “assertive, proactive, & trusted advisor” Must be a good communicator, both verbal and written and must be able to explain concepts clearly and concisely Must be able to adapt and remain flexible with ever-changing processes Must have excellent communication and problem-solving skills Must be empathetic to customer needs, understand that questions that customers ask Must be entrepreneurial, hungry, passionate and tech-savvy Must be detail oriented. Keeping track of notes is a key to success Must be willing to attend in person meetings occasionally Must have at least 1 year of professional experience Nice To Have: Experience in Salesforce, Outreach, and Tableau (or other BI/dashboarding tool) is a plus Startup experience of 1 to 3 years (prior customer success experience even better) Analytics skills a plus At least 1 year of experience in client onboarding Salary Range: In compliance with the California Pay Transparency Law, the base salary range for this role is $60,000 in Lehi, Utah. Day in the Life: Own the onboarding of new medium-sized customers to Workstream Lead handoff calls with new customers to understand client needs, educate them on a successful hiring program, and set goals You may lead up to 2 or 3 handoff calls a day, with each being 30-45 min long Be an expert in Workstream, so you can guide new users and answer their questions. We are looking for a full-time, dedicated, and passionate Customer Onboarding Specialist to join our growing team. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. You will be a core member of our customer success team, and you will be well positioned to succeed -- the entire company from sales, customer success, product, and engineering are all aligned to make sure our customers are successful!
Customer Service Representative
Company: Galileo Financial Technologies
Location: Salt Lake City, UT
Posted Dec 06, 2023
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsGalileo is committed to embracing diversity. A Galileo Customer Service Representative will be responsible for providing best in class service by responding to Inbound inquiries concerning debit card transactions, products, services, disputes, fees, billing errors, payments, or any other requests related to the Galileo products; and act as a rapid response unit for special projects as assigned. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. Galileo leads its industry with superior fraud detection, security, decision-making analytics, and regulatory compliance functionality combined with customized, responsive, and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected] to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. This position is Mon-Fri 8:00am-4:30pm. Thorough and accurate in all you do so the customer and agent have the correct information Must be able to pass a criminal background check Bilingual in Spanish preferred Nice to have: Bilingual Candidates that are fluent in Spanish and English Compensation: $16.00-$18.50/hr Compensation differential for Bilingual speakers (English and Spanish) LI-MT1 Why you’ll love working here: Competitive salary packages and bonuses Comprehensive medical, dental, vision and life insurance benefits Generous vacation and holidays Paid parental leave for eligible employees 401(k) and education on retirement planning Retirement plans and planning Tuition reimbursement on approved programs Monthly contribution up to $200 to help you pay off your student loans Great health & well-being benefits including: telehealth parental support, subsidized gym program Fully stocked kitchen (snacks and drinks) To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Who we are: Welcoming, collaborative, and having the opportunity to make an impact - is how our employees describe working here. The role: The CSR 1 role within the Customer Service organization is a dynamic role that provides consistent customer experience and complex problem solving opportunities. The role serves as a value add to our clients and their customers.
End Client Architect
Company: NICE
Location: Salt Lake City, UT
Posted Dec 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Experience with Jira, Project management certification (PMP, PRINCE2) is a plus. Develop project plans, timelines, and resource requirements. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Excellent problem-solving and communication skills. Strong expertise in macOS, JAMF, SCCM, and Intune, including: OS Provisioning Patch management SW/OS update packaging and deployment Mac OS troubleshooting (Windows 11 is a plus) Experience with Intune/AAD/O365. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. knowledge & experience with enterprise networks, wired & wireless networking. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Senior Copywriter
Company: Pattern
Location: Provo, UT
Posted Dec 08, 2023
The team works alongside Demand Generation, Product Marketing, Marketing Operations, Category Marketing, and Partner Marketing. Minimum 5-7 years of experience writing and developing B2B content across an array of formats - in-depth reports, whitepapers, eBooks, newsletters, one-sheeters, podcasts, newsletters, web copy, etc. You are an expert in all B2B written content mediums, including in-depth reports, whitepapers, eBooks, newsletters, one-sheeters, podcasts, newsletters, and web copy. We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. We also believe in having fun and balancing our lives, so we offer awesome benefits that include Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) Pattern is an equal opportunity employer. Team of Doers- Someone who is part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. This is a full-time role in the Corporate Marketing organization, reporting to Pattern's Senior Content Strategist in our Lehi, UT office.
Product Manager - Client & Mobile
Company: Vasion
Location: Provo, UT
Posted Dec 08, 2023
In addition, you will manage technical areas related to Virtual Desktop Infrastructure, extensions used within the platform, and managing workstation clients for Windows, Mac, Linux, and Chrome OS. Requirements RESPONSIBILITIES Guide internal and external customer discovery efforts to recognize the "why" behind everything we build Collaborate daily with engineering and UX design to ensure what you are building is valuable, usable, feasible, and viable Work with customer-facing and internal product line groups to acknowledge the voice of customer Complete training and documentation under areas of ownership to ensure Customer Support and other teams are empowered to troubleshoot your product Conduct market research and gather data to assimilate industry trends and the competitive landscape Complete ownership and holistic management of the product lifecycle to ensure that what you build meets customer needs by defining and monitoring success metrics Support product alpha and beta releases where needed by helping to identify and recruit early adopters to validate your product Utilize your comprehension of the customer to build a long-term vision for your product Advocate for your product internally and externally, evangelizing for adoption and engagement Assist with go-to-market efforts and enlist the required parties to effectively execute on plans that include your product QUALIFICATIONS Bachelor's degree in business, sales, marketing or engineering, or related field (MBA Preferred) 3-5 years of product management experience with demonstrated success building Enterprise SaaS software Passionate about building and delivering engaging mobile app experiences Combination of both technical and business acumen, preferably in mobile and platform services for software applications Strong strategic thinking and directing abilities in driving to outcomes Demonstrated product-led success defining, launching, and maintaining valuable products Data-driven approach with strong logical and cross-group collaboration skills to bring the organization to consensus on decisions on both short and long-term product plans Excellent communicator with strong verbal and written skills - product documentation must be detailed, thorough, and complete Understanding of modern product management best practices and experience practicing multiple techniques toward a product-led vision Mix of quantitative and qualitative analysis capabilities Must be able to comprehend technical concepts and architectural diagrams Bias for action - you don't wait for permission when you see a problem that needs to be solved Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources OUR CORE VALUES Action Owners (Extreme Ownership by Jocko Willink and Leif Babin) Truth Seekers (Radical Candor by Kim Scott) Relationship Builders (Leadership and Self-deception by The Arbinger Institute) Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller) You are entrusted to gather insights and work with your team to creatively solve crucial customer problems with big ideas, directing and defining how to best implement them. The Product Manager over Client & Mobile discovers use cases related to PrinterLogic and Vasion products, and gives you the freedom to drive favorable product outcomes that help shape the future of the company. Vasion offers a flexible working environment for our 300+ employees across the world, including at our global headquarters in St. George, Utah, or in one of our other offices in the UK, Germany, and Lehi, Utah. You will report to the Director of Product and coordinate to ensure alignment across the broader product groups and our business goals. POSITION SUMMARY As the Remote Product Manager over Client & Mobile areas for our applications, you will focus on how to build products and deliver value that solves customer problems in a delightful way. Your Mobile application will support print and workflow capabilities that allow Vasion customers access to a native app for iOS and Android. You will take ownership and accountability for this key platform stream and obsess over internal and external user problems, while collaborating with engineering and UX design to creatively solve these problems. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes.
Deduction Resolution Specialist
Company: Black Rifle Coffee Company
Location: Salt Lake City, UT
Posted Dec 06, 2023
Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. • American values-based culture built on freedom, integrity, accountability, respect, love, and commitment to serve those who have served. Customer service experience. Strong analytical, problem solving and decision-making skills. Successfully completes daily, weekly, and monthly checklists. Well-developed interpersonal and organizational skills. BRCC is an equal opportunity employer. YOUR EXPERIENCE H.S. Diploma or equivalent. Well-developed written and verbal communication skills.
Head of Sales - China Accelerator
Company: Pattern
Location: Provo, UT
Posted Dec 08, 2023
We also believe in having fun and balancing our lives, so we offer awesome benefits that include Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pattern is an equal opportunity employer. We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Job Requirements A highly motivated consultative sales leader with a proven track record of success in SaaS or Enterprise sales and management of high-velocity teams, Start-up experience preferred 4+ years of selling experience Experience with China's market in either ecommerce or SaaS solution selling Fluency in Mandarin Advanced industry insight in the markets Pattern operates in Natural marketing instincts - knows how to drive new business opportunities; Hands-on, able to succeed in a highly entrepreneurial, fast-paced environment; Excellent interpersonal, mentoring, coaching, planning, and organizational skills; Ambitious and have a desire to succeed within a fast-growing SaaS company; Highly motivated, organized, and self-disciplined. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. This role involves working directly with US-based brands to enhance their ecommerce presence in China (Tmall, JD.com, Douyin, Little Red Book, and more). Pattern offers big opportunities to make a difference in the ecommerce accelerator industry!
Senior Content Strategist
Company: Pattern
Location: Provo, UT
Posted Dec 08, 2023
We also believe in having fun and balancing our lives, so we offer awesome benefits that include Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The team works alongside Demand Generation, Marketing Operations, Product Marketing, Category Marketing, and Partner Marketing. We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. Pattern is an equal opportunity employer. We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Minimum of 7-10 years of experience conceiving and applying content strategy across digital channels and platforms in a B2B context (web, mobile, email, social media, etc.) Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. They have strong conceptual, presentation, storytelling, and digital media skills, coupled with a creative mind and an impeccable attention to detail.
IT Network & Infrastructure Manager
Company: Cotopaxi
Location: Salt Lake City, UT
Posted Dec 09, 2023
We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. Unlimited responsible PTO. Company paid volunteer time. Additional outdoor/adventure/lifestyle brand discounts. Preferably, experience working with Cloud Security. 60% off Cotopaxi products. Company paid mental health benefits. A fun, people-first company culture! Company paid short-term disability coverage. Company paid basic life insurance.
Purchasing Associate
Company: Fluidra North America
Location: Salt Lake City, UT
Posted Dec 09, 2023
Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation. At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Fluidra is proud to be an equal opportunity employer. Generous product discounts WHO WE ARE Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience responsibly.
Customer Success Manager - Enterprise
Company: Vasion
Location: Salt Lake City, UT
Posted Dec 08, 2023
We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics. They are expected to meet regularly with customers and to collaborate with the Vasion Product, Sales, Marketing, and Support teams to perform their primary responsibilities. Primary Responsibilities Manage a portfolio of Enterprise customers and develop strong relationships with key stakeholders with the aim of renewing contracts Seek to increase customer retention by working closely with customers to achieve desired outcomes and improve the customer experience Collaborate with Account Managers to identify opportunities for expansion Maintain accurate and up-to-date records of all sales activities and customer interactions in Vasion's CRM system Continuously improve your knowledge of your assigned industry, customer base, and Vasion's platform in order to position yourself as a trusted advisor and industry expert Continually assess, document, and analyze customer progress toward stated goals and results Ensure any account issues are resolved quickly, leveraging resources from across the company as needed Sync with our product team to discuss customer needs and provide feedback on product enhancements Serve as the voice of the customer within the company and advocate for their needs Requirements Bachelor's degree in business or a related field 6+ years of customer success or professional sales experience in Enterprise Software, SaaS related B2B sales, and/or a similar industry Ability to travel up to 10% of the time to meet with clients and attend industry events Experience using Salesforce CRM software Proven track record of meeting or exceeding challenging sales quotas Preferred Qualifications Results-driven mindset, with a passion for exceeding goals and driving revenue growth Exceptional interpersonal and communication skills, with the ability to clearly articulate value propositions and build relationships with decision-makers Highly self-motivated and able to work independently as well as collaboratively in a team environment Strong business acumen and understanding of complex sales processes Excellent presentation skills, with the ability to effectively convey technical information to both technical and non-technical audiences Ability to work independently and manage a sales pipeline effectively Working knowledge of sales software, tools, and processes Extraordinary attention to detail, analytic, and deductive reasoning skills Benefits Flexible work environment Vacation Bonus Flexible paid time off Paid parental leave Competitive pay A full suite of traditional benefits Training/Advancement opportunities 401k with company-match and immediate vesting Financial wellness education Company-contributed HSA Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc. Vasion offers a flexible working environment for our 300+ employees worldwide, including at our global headquarters in St. George, Utah, or in one of our other offices in the UK, Germany, and Lehi, Utah. As the face of Vasion, a CSM strives to be a trusted advisor and advocate for their customers. Our Core Values Vasion looks for people who will exemplify its core values and are driven to become: Action Owners (Extreme Ownership by Jocko Willink and Leif Babin) Candor Seekers (Radical Candor by Kim Scott) Relationship Builders (Leadership and Self-deception by The Arbinger Institute) Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller) More About Vasion Visit https://www.vasion.com and https://www.printerlogic.com Additional Information Vasion is an equal opportunity employer. A CSM's primary objective is to become a "guide" for customers throughout their digital transformation. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion is looking for a Customer Success Manager (CSM), dedicated to our Enterprise customers, that exemplifies our core values and wants to be part of our growing team.