Continuous Improvement Jobs in Chicago, IL

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Looking for Continuous Improvement jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Continuous Improvement position in the Chicago, IL area.

Senior Manager, Customer Experience Strategy

Company: GoHealth

Location: Chicago, IL

Posted Aug 08, 2023

GoHealth encourages you to break that statistic and to apply today!About the role:  The Senior Manager, CX Strategy leads a team to guide day-to-day and long-term success and growth across the company’s sales centers.  This role utilizes analytics and business insights to identify high-impact opportunities that span operational units and functions, then designs and implements solutions to ensure goal attainment.What you’ll do:Grow and lead a team responsible for improving upon all processes and operations related to setting, communicating, and executing on sales targets and delivering on companywide EBITDA goalsManage and develop team members, creating an effective, multi-layered organization with future leadersServe as a go-to partner for Executive and cross-functional leadership to identify and lead strategic initiatives across Product, Marketing, HR, Finance, and more in order to facilitate growth Leverage your team to design, deliver and iterate on strategic initiatives, from assessment through proposal creation, internal approval, negotiation, and executionProvide innovative ideas that keep GoHealth at the forefront of our industry through analytics and data-based decision-making, within and beyond the scope of our current businessIdentify, design and implement new processes that support our business by decreasing costs, increasing efficiency, and reducing time to onboard new agents and programsOwn multiple, long-term workstreams from ideation through implementation to create sustainable and impactful business practices, and identify opportunities to build on and expand those workstreamsUse analytics and data modeling to identify opportunities for GoHealth to optimize its financial and operational performanceDevelop, lead and iterate on short- and long-term operations improvement proposals for leadershipPresent on progress across initiatives to Executive and cross-functional leadershipQuantify growth and cost savings opportunities through a variety of models and analysesWhat we’re looking for:Bachelor’s degree in business administration or relevant field5+ years of work experience3+ years experience leading and building driven, successful teamsEntrepreneurial spirit combined with sound thought leadership skillsSolid understanding of foundational business concepts and their associated levers (e.g. EBITDA, market segmentation, KPI’s, etc)Proven change management and leadership skillsInterest and passion for continuous improvement and leveraging the expertise of other team membersStrong analytical capabilities with a passion for providing innovative and impactful insights through modeling and data analysisAbility to quickly build trust with cross-functional stakeholders at all levels to drive forward impactful changesProven success working in a fast-paced environment and meeting changing deadlines/priorities on multiple simultaneous projectsSuperior interpersonal and communication skills, both oral and written, with the ability to simplify complex conceptsLocation: Onsite/Hybrid/RemoteBenefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity EmployerLI-JL1 We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We are looking for builders who will contribute to the long-term health of the company. GoHealth Intro: As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America.

Senior Manager, Customer Experience Strategy

Company: GoHealth

Location: Chicago, IL

Posted Aug 08, 2023

GoHealth encourages you to break that statistic and to apply today!About the role: The Senior Manager, CX Strategy leads a team to guide day-to-day and long-term success and growth across the company’s sales centers.  This role utilizes analytics and business insights to identify high-impact opportunities that span operational units and functions, then designs and implements solutions to ensure goal attainment.What you’ll do:Grow and lead a team responsible for improving upon all processes and operations related to setting, communicating, and executing on sales targets and delivering on companywide EBITDA goalsManage and develop team members, creating an effective, multi-layered organization with future leadersServe as a go-to partner for Executive and cross-functional leadership to identify and lead strategic initiatives across Product, Marketing, HR, Finance, and more in order to facilitate growth Leverage your team to design, deliver and iterate on strategic initiatives, from assessment through proposal creation, internal approval, negotiation, and executionProvide innovative ideas that keep GoHealth at the forefront of our industry through analytics and data-based decision-making, within and beyond the scope of our current businessIdentify, design and implement new processes that support our business by decreasing costs, increasing efficiency, and reducing time to onboard new agents and programsOwn multiple, long-term workstreams from ideation through implementation to create sustainable and impactful business practices, and identify opportunities to build on and expand those workstreamsUse analytics and data modeling to identify opportunities for GoHealth to optimize its financial and operational performanceDevelop, lead and iterate on short- and long-term operations improvement proposals for leadershipPresent on progress across initiatives to Executive and cross-functional leadershipQuantify growth and cost savings opportunities through a variety of models and analysesWhat we’re looking for:Bachelor’s degree in business administration or relevant field5+ years of work experience3+ years experience leading and building driven, successful teamsEntrepreneurial spirit combined with sound thought leadership skillsSolid understanding of foundational business concepts and their associated levers (e.g. EBITDA, market segmentation, KPI’s, etc)Proven change management and leadership skillsInterest and passion for continuous improvement and leveraging the expertise of other team membersStrong analytical capabilities with a passion for providing innovative and impactful insights through modeling and data analysisAbility to quickly build trust with cross-functional stakeholders at all levels to drive forward impactful changesProven success working in a fast-paced environment and meeting changing deadlines/priorities on multiple simultaneous projectsSuperior interpersonal and communication skills, both oral and written, with the ability to simplify complex conceptsPreferred Experience:Management consulting, venture capital or private equity firm experienceKnowledge of or experience in the Healthcare industryLocation: Onsite/Hybrid/RemoteBenefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity EmployerLI-JL1 We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We are looking for builders who will contribute to the long-term health of the company. GoHealth Intro: As a leading health insurance marketplace, Go Health’s mission is to improve access to healthcare in America.

Field Liability Claims Manager

Company: CNA

Location: Chicago, IL

Posted Aug 08, 2023

To request an accommodation, please contact [email protected] . In California, Colorado, Connecticut, New York and Washington, the standard base pay range for this role is $56,000 to $223,850 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. For a detailed look at CNA's benefits, please visit cnabenefits.com . CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. Under general direction manages a team of claims professionals for our Field Liability Organization, which can include Auto Physical Damage, Auto Bodily Injury, and General Liability claims. This position works within broad authority limits and is accountable for implementing company initiatives, development of team, and driving overall team results.JOB DESCRIPTION:Essential Duties & Responsibilities:Performs a combination of duties in accordance with departmental guidelines:Oversees the work activities of a team of claims professionals and has full management responsibility by setting and communicating expectations, providing direction and coaching, facilitating training and development, managing employee performance, and contributing to employee engagement.Contributes to the achievement of business results by ensuring that claims are effectively handled according to company protocols, quality and customer service standards are achieved, and expenses are appropriately managed.Contributes to achievement of customer satisfaction targets by ensuring quality, service and disposition are met or exceeded by the team and handling escalated customer service issues promptly and professionally.Ensures established claim handling protocols are followed by maintaining appropriate file engagement, utilizing a suite of dashboards, and partnering with quality assurance resources to provide meaningful technical guidance that contributes to both claim resolution strategies and employee development.Recognizes trends and implements improvement opportunities by monitoring team performance, reviewing and interpreting data analytics and developing strategies to improve quality, customer satisfaction and overall claim outcomes.Contributes to achievement of department budget and effectively manages expenses associated with claims resolution by ensuring appropriate usage of vendors, and holding team accountable to productivity and timely disposition standards.Builds and maintains collaborative relationships with internal and external work partners by participating in round table discussions, working with claims operations and coverage resources, providing insights to underwriters, partnering with SIU and Recovery Services and interacting with external customers, brokers and vendors as appropriate.Communicates and shares pertinent and timely information to employees by holding team meetings, scheduling regular 1:1 employee discussions, reinforcing leadership messages and providing shared access to company process and protocol documentation.Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.May participate in or lead project teams.May perform additional duties as assigned.Reporting RelationshipTypically Director or aboveSkills, Knowledge & AbilitiesKnowledge of the insurance industry and general knowledge of the organization's products, policies and procedures.Ability to effectively identify, lead, coach, engage, develop and retain talented claim professionals.Strong claims resolution skills, including understanding of risk transfer, litigation process, effective negotiation strategies, and knowledge of insurance and claims principles, practices and procedures for area of responsibility.Strong analytical and problem solving skills, with the ability to prioritize and effectively manage multiple priorities.Ability to effectively collaborate with internal and external business partners.Excellent communication skills and customer service experience, with developing ability to succinctly present to senior management.Ability to utilize data and analytics to measure business results and drive continuous improvements.Ability to manage ambiguous situations and business issues.Ability to embrace change and value diverse ideas and opinions.Knowledge of Microsoft Office Suite and other business-related software.Ability to model CNA's leadership behaviors.Education & Experience:Bachelor's degree or equivalent experience.Typically a minimum of seven years of related work experience.Previous management experience is preferredApplicable certifications or professional designations preferred.LI-HybridLI-DMIn certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. Responsibilities include overseeing all claim resolution activities of the team to ensure accurate and timely disposition of claims in accordance with company protocols. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. And we have the leadership to help you get there.

Accountant Sr - Remote

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Aug 08, 2023

We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. Licensure, Registration, and/or Certification Required:None Required. Incumbent may be required to perform other related duties. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Workday and Epic).Effective written and verbal communication skills and the ability to communicate/collaborate effectively with all levels of staff, management, executives, providers, physicians and external organizations.Self-motivated, results driven and detailed oriented.Strong analytical skills with well-developed problem solving skills.Excellent computer skills with a strong knowledge of Microsoft Office or similar products.Proactive, self-starter capable of working independently as well as part of a team.Strong organizational skills with the ability to manage multiple competing priorities. Education Required:Bachelor's Degree in Accounting. Knowledge, Skills & Abilities Required:Demonstrated strong working knowledge of US GAAP and government rules and regulations.Demonstrated knowledge of general ledger and related financial and revenue cycle business intelligence systems (e.g. Experience Required:Typically requires 5 years of experience in accounting.

Senior Software Engineer

Company: Pangea Money Transfer

Location: Chicago, IL

Posted Aug 08, 2023

Together, Pangea and Enova are on a mission to help hardworking people get access to fair financial services. As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. California Applicants: Click here to review our California Privacy Policy for Job Applicants. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team! It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more! About Pangea: Pangea offers a smarter way for people to move money around the world to friends and family. Also headquartered in Chicago, Enova is a leading financial technology company offering accessible credit to millions of customers. Since then, we have grown to offer additional products and services to help underbanked immigrants gain financial independence. Pangea operates as an independent subsidiary under Enova International (NYSE: ENVA). We believe in a fierce dedication to customer experience. Founded in 2012, Pangea started with a mission to revolutionize the remittance industry by providing customers a powerful, easy-to-use mobile application to send money internationally. We know that diversity is the key to innovation and creativity. This is a hybrid role.As Senior Software Engineer, you'll get to:Identify and execute on best answersPropose ideas and learn from othersWork with all facets of the business from Product Management and Analytics to OperationsDeliver quality focused software changes for our consumer facing applicationsActively participate in the ongoing evolution of Pangea’s products and servicesCollaborate and support team members meet business objectivesThe ideal candidate will have:5+ years of experience in C/.NET, OOP, and CI/CD pipelines.A demonstrated understanding of software principles and experience writing software solutions.Experience troubleshooting production issues using observability toolsA willingness to participate in a periodic on-call rotationHas written software for consumer facing applicationsA zeal for continuous learningBonus if you have:Past experience in and knowledge of working with Infrastructure as codeExperience in Docker and RabbitMQFinTech BackgroundBI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K.

Senior Trust Advisor

Company: Northern Trust

Location: Chicago, IL

Posted Aug 08, 2023

• Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship. 5. • Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts. • Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients. • Knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts. • Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity.The successful candidate will benefit from having the following competencies:• 7-10 years' experience as a relationship manager in trust administration, estate administration, estate planning, or related fields. Build your career with us and apply today. Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.7. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.Working with Us:As a Northern Trust partner, greater achievements await.

ECS Senior Analyst

Company: Mars

Location: Chicago, IL

Posted Aug 08, 2023

LI-Hybrid Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Work with over 130,000 with diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Mars does not sponsor employment visas for this role. Requires working with customers, vendors, and internal technical teams to help implement new applications and services including continuous improvement activities.Work closely with software vendors on support and upgrade activitiesManage an onshore/offshore technical teams for all support & development activities. This includes conducting regular pro-active personal IT check-ins, responding to user calls and requests, solving problems, service monitoring and change management.Coordinate and conduct user training sessions and conferences including training leadership team members on functionality and features, presenting upcoming enhancements and changes.Project manage event support which includes working closely with Corporate Affairs/stakeholders to provide digital technologies and support for special events such as offsite leadership summits, virtual meetings, and global & regional broadcasts.Develop and maintain support processes, procedures, and documentation.Interact with other teams, SITS, EBc, ECS SupportParticipate in the planning and execution of system and testing and implementation.Ensure the 5 Principles are followed for all activities.Work as part of a global team in the execution of tasks/projectsInteract with senior management on a regular basis.Manage projects and lead enhancement and development activities. Provide functional and technical support for the ECS customer base. All applicants must have permanent legal authorization to work in the United States. What can you expect from Mars?

Senior Business Analyst

Company: RAPP

Location: Chicago, IL

Posted Aug 08, 2023

If your requirements fall outside of this range, you are still welcome to apply.“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”NOTE:  This job description is not intended to be all-inclusive. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. A reasonable estimate of the salary for this role, at the time of posting, is $100,000 - $120,000. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. We fight for solutions that adapt to the individual’s needs, beliefs, and aspirations. Ability to compile, organize and synthesize large amounts of information.Experience with business planning tools such as Jira and Confluence, and process mapping tools such as Miro, Lucid Charts, Visio etc).Military or government experience a plus. This is an exempt position. We speak up against bland, broad-brush generalizations.

Senior Scientist - Analytical Science

Company: Mars

Location: Chicago, IL

Posted Aug 08, 2023

LI-Onsite LI-AM1 Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. This includes tasks such as ordering supplies, keeping track of orders in progress, identifying and communicating with potential suppliers, creating instrument and safety related documents, and conducting necessary commissioning, decommissioning and maintenance activities.Provides thought leadership in co-creating, refreshing, and executing mission, vision, and strategy for Analytical Science function in partnership with the Analytical Science Manager. Chromatography (GC, LC, IC, GPC), microscopy, imaging, material and physical characterization) and prepares insightful reports.Effectively develops and presents technical findings to internal peers and stakeholders. Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus. Leads projects to deliver new methods/capabilities by applying scientific rigor through extensive understanding of chemistry of ingredients (proteins, carbohydrates, fermentation, bio-actives, cell cultures, etc), products, and packaging. Manages capital and expense budgets to meet agreed targets, develops replans and share timely updates.Independently develops continuous improvement and innovation strategies as it relates to Analytical Science operations, Quality Management Plan (QMP) audits and compliance, and capability building.Collaboratively works with Intellectual Property (IP) team, generates and maintains world class knowledge and IP strategy early on latest emerging technologies, global scientific and technological advances in areas of concern, including competitive IP awareness and monitoring.Share knowledge and insights with the business and partner with suppliers, universities, and research consortia to strengthen Mars Snacking's strategic goalsKeeps the laboratory organized, clean, and safe to ensure an efficient work environment. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Readily applies and transfers scientific knowledge in analytical chemistry to help identify, manage, and mitigate business risk for products and processes.Builds expertise and benchmark through relationships with external communities.Promotes teamwork, coaches and mentors others.Responsible for on time and in full delivery of Analytical function responsibilities. Electronic Lab Notebook (ELN)).Drives cross-functional collaborations within R&D and Quality & Food Safety (Q&FS) as a technical resource.

Senior Trust Advisor

Company: Northern Trust

Location: Chicago, IL

Posted Aug 08, 2023

11. 10. 9. 8. 7. 6. 5. • Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship. 4. Working with Us: As a Northern Trust partner, greater achievements await.

Sr. Consultant, Cash & Collateral Services, HFS

Company: Northern Trust

Location: Chicago, IL

Posted Aug 08, 2023

Perform the appropriate analysis and present findings to the team and management.• Accurately define business requirements for IT projects and enhancements as needed.The successful candidate will benefit from having:Qualifications (Desired) • An entrepreneurial spirit, someone who is willing to build something from the ground up.• Experience working with system development testing/verifying accuracy of reports.• Awareness of system work-flows; and related application dependencies• Excellent communication skills; both written and verbal• Experience with excel modeling; if/then statements, V-lookups etc.• 3-5 years of experience; working within a Treasury related functions is a plus.Working with Us: As a Northern Trust partner, greater achievements await. Apply today and talk to us about your flexible working requirements and together we can achieve greater. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected]. Present findings to management • Serve as a liaison to other shared service teams and ensure all daily processing from a Cash and FX perspective are completed daily• Assist in further development of a scalable, controlled and transparent application across NT's Treasury platform• Effectively communicate with IT to test and implement system enhancements• Help Identify potential Treasury service offerings that would complement our HFA offering. We value an inclusive workplace and understand flexibility means different things to different people. Build your career with us andapply today.MadeForGreaterReasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. A familiarity with Treasury functions and strong communication skills is extremely beneficial.The key responsibilities of the role include:• Support Client SLA's; which include Cash-flow processing, daily reconciliations of bank and custody account activity, margin reporting across prime broker accounts, and timely interaction with shared service teams.• Collate and document "application" feedback from internal / external users to help support work-flow changes where needed. We hope you're excited about the role and the opportunity to work with us. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! The business provides comprehensive middle office and administration services, including trade processing, asset servicing, valuation and profit and loss reporting, cash and collateral management, reconciliations, accounting and NAV calculations and investor servicing and reporting.Position Overview:The successful candidate is a mature self-starter with an entrepreneurial spirit and team focus and is able to function independently work in a fast-paced, dynamic and demanding environment.

Principal Engineer

Company: Grubhub

Location: Chicago, IL

Posted Aug 08, 2023

We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.Grubhub is an equal opportunity employer. You do not build solutions in vacuum but in close collaboration with business stakeholders, engineers and product and only after understanding the context.The Impact You Will MakeYou'll work with Grubhub's Fulfillment Decision Engineering group working on Dispatch, Delivery Estimation, Capacity Management, Routing and other systems improving the decision making at the core of the Fulfillment organization You'll help shape the future architecture of the system and provide input into how Grubhub's continued expansion into all aspects of our business including corporate, enterprise, campus, and in-store impact Fulfillment's architecture and teamsYou'll work closely with Operations Research and Data Science to influence how optimization and machine learning improve our decisionsYou'll help add functionality to a complex system working within timing constraints while dealing with scaleYou'll evaluate tools, technologies, frameworks, and vendors for the platform along with other senior team membersYou'll help to create the backlog of tech debt and features, suggesting areas for improvement and enhancementYou'll actively work with other teams across Grubhub collaborating on how Fulfillment integrates with their systemsYou'll mentor other engineers and work with them to grow the skillsets of our teams and make them more effectiveYou'll work with our Product and Operations teams to work through our business needs and technical solutions that can address those needsWhat You Bring to the TableBachelor's Degree in a science, programming or engineering related field, Master's Degree preferred10+ years experience building highly-scalable applicationsExperience building algorithmic solutions for real world optimization problems (Supply Chain, Logistics, Finance, etc..)Experience mentoring Staff Engineers or having direct management experienceExperience coordinating solutions across multiple teamsExperience with Java or other object-oriented languagesExperience architecting, designing, and developing testable, fault tolerant, and performant softwareAWS experience, or similar cloud based offeringsAutomated testing experience applicable for services (junit/testing, mockito + jmeter/ gatling.io)Strong fundamentals (data structures, algorithms)Building observability as part of the applicationInterest in working for a fast paced, product oriented tech companyDistributed database experience with Cassandra or similar NoSQL database experience preferredDocker, or similar containerized solutionsCI / CD tools experience like Gradle, Jenkins, or similar technologiesAbility to work and communicate within and across teams and to communicate technical solutions to non-technical people.Got any of these? The Total Rewards package will be determined at the time a contingent offer is made.And Of Course, Perks!Flexible PTO. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. Even BetterExperience dealing with production runtime constraints and tradeoffsExperience working with Operations Research and Data Science teamsExperience working with large graph data structuresExperience working with geospatial data structures and algorithmsNew York Salary Range: $258,500 - $336,000The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications.

Frequently Asked Questions

What are the typical salary ranges by seniority for Continuous Improvement roles?
Associate Continuous Improvement Analyst: $60,000–$80,000 annually. Mid‑level Engineer: $80,000–$110,000. Senior Manager: $110,000–$150,000. Director or VP of Continuous Improvement: $150,000–$200,000+, depending on industry and location.
Which skills and certifications are required for a career in Continuous Improvement?
Lean Six Sigma Green or Black Belt, DMAIC mastery, Kaizen facilitation, 5S implementation, Minitab or JMP statistical analysis, Tableau/Power BI dashboarding, process mapping, root cause analysis, statistical process control, APICS CPIM or CSCP, ISO 9001 lead auditor, Agile or Scrum experience for Lean IT projects, and familiarity with lean manufacturing or service processes.
Is remote work available for Continuous Improvement positions?
Many Continuous Improvement Analyst and Engineer roles are hybrid or fully remote because data analysis, dashboard creation, and process design can be done from any location. However, on‑site Kaizen events, audit visits, or plant‑level process changes usually require periodic travel. Companies offering 100% remote roles often provide virtual simulation tools and remote audit platforms.
What does the career progression path look like in Continuous Improvement?
Typical ladder: Continuous Improvement Analyst → Process Engineer → Continuous Improvement Manager → Director of Continuous Improvement → VP of Operations/Continuous Improvement → Chief Improvement Officer. Advancement is driven by proven DMAIC project outcomes, leadership of cross‑functional teams, and strategic alignment with business goals.
What are the current industry trends affecting Continuous Improvement?
Digital transformation is pushing Continuous Improvement into AI‑driven predictive maintenance, machine learning for quality forecasting, and real‑time KPI dashboards. Sustainability initiatives demand waste‑reduction metrics, circular‑economy process mapping, and green‑lean strategies. Industry 4.0, DevOps, and agile release pipelines are integrating Lean principles into software delivery and product development.

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