Contract Jobs in Chicago, IL
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Enterprise Account Executive
Company: Upwork
Location: Chicago, IL
Posted Aug 08, 2023
These values revolve around trust, risk-taking, customer focus, and excellence. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.Check out our Careers page to learn more about the employee experience.Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.We take pride in providing exceptional benefits to our employees. Come change how the world works.At Upwork, you'll shape talent solutions for how the world works today. Partner with customer success, solutions and business development teams to drive sales results. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Our overarching mission is to create economic opportunities so that people have better lives. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.At the core of our vibrant culture are shared values that form the foundation of our organization.
Field Service Technician
Company: SDI Presence
Location: Chicago, IL
Posted Aug 08, 2023
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. manipulating spreadsheets, setting up Outlook calendar invitations, PowerPoint slideshows, etc.) We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee. Summary The Field Service Technician is responsible for installing, configuring, troubleshooting, and maintaining Microsoft Windows desktops, laptops, and peripherals. Duties, responsibilities and activities may change at any time with or without notice. Prioritize and document issues and resolutions Respond to tickets and complete detailed responses in ticketing system Hardware/Desktop Repairs, replacements, and basic software configuration such as OS installations and driver configurations Configuring/Installing email clients, MS Office, and other software applications Installation and configuration of printers Troubleshooting end-user problems with various desktop/laptop issues Removing threats (virus, malware, etc.) Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. Tracking assets, and documenting software purchases Basic network configurations in Windows (DHCP configuration versus static IP addresses) Work with the IT Administrator in handling other miscellaneous IT projects Requirements 2-year degree in a relevant field and/or professional experience 5+ years' experience troubleshooting desktop hardware, including the ability to install or replace hard drives, additional PCI cards, power supply units, RAM, and/or optical drives Solid understanding of how to install the Windows OS (7, 10) and configure with necessary drivers Experience with Active Directory Familiar with basic server maintenance and network concepts Must be knowledgeable with antivirus tools and understand how to use malware/spyware scanners and removal tools Advanced knowledge of Microsoft Office Suites (e.g.
Digital Marketing Account Manager
Company: Logical Media Group
Location: Chicago, IL
Posted Aug 05, 2023
Improve process, manage execution, and help communicate account launches, budget/kicker/media updates, and renewals to Operations Make sure that accounts are linked and we have proper access, billing info included Requirements: Bachelors Degree Knowledge of and ability to communicate all digital services Ability to build strong client relationships Confident presenting to clients via phone and in-person Minimum 1 year of experience with paid search, social, and display marketing platforms, and tracking/tagging methods 5 + years of total professional experience Ability to manage change and maintain a positive attitude Benefits Logical Benefits Medical, Dental, Vision, Short-Term Disability, and Life insurance 401(k) plus match, to help plan for your future Paid time off (starting at 15 days), plus paid holidays, paid sick days, and paid personal days. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Requirements Account Management (50%) Serve as the primary point of contact for clients Provide proactive interaction via phone, email, video conferencing, and in-person Act as a liaison between clients and internal teams Understand expectations and communicate onboarding timeline, goals and strategy, and the best way to deliver reports and deliverables to clients Ensure client goals and execution tactics are aligned Improve communication across departments and increase the visibility of strategy across teams for clients utilizing multiple services Resolve client complaints and issues; communicate with senior staff internally when escalation is needed and appropriate Client Retention Management (30%) Focus on retention of clients through quality execution, relationships, and strong client service Assist Director of Client Services with outward-facing client relationship management Contract management (including renewals, upsells, ad-hoc fee negotiations) Work with channel team managers to establish account priority Cross-Functional Support (15%) Join the sales team on prospective client meetings and assist with audits/preparation Serve as a liaison between the sales and channel teams to enhance sales materials, and channel team understanding of the sales process Develop case studies and testimonials Process Improvement (5%) Develop new and refine existing processes that can be utilized across teams (client onboarding, reporting, internal cross-channel communication, etc.) With the ultimate goal of bringing new client ideas and solutions, the focus is to exceed client expectations through management, oversight, and execution across several digital channels (paid search, social, display, search engine optimization, email, and web). Flexible Fridays Option to work completely remote Access to senior management and mentoring opportunities Optional COVID safe company gatherings Logical is an Equal Opportunity Employer. We strongly encourage candidates of all different backgrounds and identities to apply. The primary responsibilities in this role are to act as the liaison and agency point of contact between clients and internal teams ensuring clients' needs are met; focus on improving client satisfaction and retention; track and manage contract renewals and upsells; collaborate and provide strategic support cross-functionally. The Account Manager is accountable for managing and strengthening relationships with our enterprise/multi-channel clients.
Enterprise National Account Executive
Company: Glassdoor
Location: Chicago, IL
Posted Aug 05, 2023
We also provide programs and resources to build a greater sense of belonging for our employees.Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We do the right thing, period.Grit: We are resilient, inventive and fearless. We are inclusive, fair and humble while remaining confident. With passion and courage, we come together to get the job done.Diversity, Equity, and Inclusion: We are dedicated to building a company that is more diverse and representative of society at large. Pay bands, our compensation philosophy, and employee feedback polls are shared publicly.Innovation: We actively pursue new and different ways to further Glassdoor’s mission. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, and 80% employer-paid premiums for all dependents. We see challenges as opportunities. We share information – the good and the bad – so we can continuously learn, collaborate and make the right decisions. The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!Good People: We work together with integrity, respect and compassion for one another.
Information Design Program Manager
Company: Bank of Montreal
Location: Chicago, IL
Posted Aug 05, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. To request accommodation, please contact your recruiter. BMO Harris Bank N.A. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. By learning from each other's differences, we gain strength through our people and our perspectives. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
Account Executive
Company: Wipro Limited
Location: Chicago, IL
Posted Aug 09, 2023
Delivery Management across the client account as well as New Age Ecosystem and Digital technology deployment within client account a. Conduct progress review meetings internally to develop delivery oversight, tap issues or escalations with the client servicing teams across geographies c. Conduct regular checks with client-side teams to review client satisfaction indices d. Ensure timely invoicing, clearing any outstanding as per deal contract 3. Incorporate Solution Management for the client through a win-win proposition a. Showcase Wipro's solutions as a strategic fit for the customer organisation through workshops, presentations and executive meetsEnsure that solutions and delivery road maps align with customer requirements Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions b. Demonstrate Wipro's leadership in external conferences, meets and seminars, by presenting thought leadership and connecting with key customers c. Position and introduce new GTM offerings and solutions see above see above Monitor and review execution of deals in the client account as per defined quality and process standardsReview the delivery plans to ensure alignment with the project charter Monitor and review delivery dashboards/ MIS and key matrices Manage and support resolution of client escalations/disputes related to delivery of solutions/ projects due to deviations Plan and drive initiatives and actions to be taken to achieve cost optimization and improve service standards Participate in quarterly demand forecasting and resource planning aligned to requirements of the client Interact and engage with the client leadership to communicate and update progress on account plan, project delivery, foreseeable risks/ obstacles BU Delivery/ Ecosystem Leadership to resolve critical fulfillment challenges or for support required from outside the vertical Drive assembly of the right team to deliver on account by providing clarity and support to delivery/WMG team in identification of appropriate resources for client interfacing roles as required Drive delivery led growth across projects by leveraging differentiated value propositions and value add offering for a higher share of client's business b. Drive the farming targets within the client account and hunting targets for opportunities in the assigned new clients, if applicable Develop resource plan for the client account aligned to the growth strategy and opportunities b. Conduct and lead campaigns/ community days to build new age perspective and innovation opportunities for client organization Participate in workshops, presentation and executive meetings at client organization to shape their thinking around a potential opportunity Identify whitespaces and incorporate Wipro ventures through acquisitions and deeply understand the customer demands and accordingly pitch in for new opportunities Leverage alliances (cloud, digital etc) and external partnerships to identify different areas where joint proposition/ solution can be delivered to a customer d. Develop, manage and leverage relationships and networks in the client organization Identify key decision makers in client organization and industry to develop and strengthen relationships with them and become a trusted advisor for them Drive and lead Client Review meetings/ QBRs to regularly review project performance dashboards/ reports Lead proposal development, negotiation and commercial terms for new opportunities and seek approvals for non-standard pricing, terms, and conditions Proactively drive collections from the account as per cash-flow plan and interact with business finance team for the collection status Discuss and resolve escalation points and course correct as required for high customer satisfaction and better quality of experience Be the SPOC for the client within Wipro and provide client intelligence for projects across geographies Communicate progress against account plan and other related developments to all relevant stakeholders Ensure adequate level of customer engagement activity and balance of customer engagement across Business/IT/CXO/Management/Operations 2. Drive revenue growth within the client account to drive a higher share of client's walletUse client network and market intelligence including competition information to identify and set priorities for competitive offerings and solutions Close the maximum possible order bookings to secure future revenue streams by leveraging expertise of service lines and accelerators Showcase & leverage other Wipro Organizational Units capabilities to the client to influence and develop mindset to purchase and push for higher value services and solutions in line with Wipro's value-added offerings Conduct periodic account intelligence to see where new solutions can be build-in/ proposed and identify key improvement initiatives in existing solutions Partner with client and all internal stakeholders (pre-sales team especially) from project proposal/ RFP stage to project deployment stage and bring client perspective to the solution selection to ensure client requirements are met Conduct periodic account intelligence to seek an opportunity to incorporate Wipro differentiators in the deals to influence the win ratio c. Lead and drive pipeline development to win new client opportunitiesCreate a market penetration and development plan to proactively reach customers by mechanism of cold calling, industry forums etc Discuss and showcase Wipro service offerings and capabilities with the new client Lead and drive meetings/ interactions within the key stakeholders within client organization to identify revenue opportunities Participate in branding and client-based marketing activities such as round table sessions, networking events etc. Develop the clients account strategy aligned to the overall vertical/ practice strategy Interact with the client leadership and review industry trends to identify opportunities within account(s) with the support of Service Line (SL), corporate and sales enablement teams Identify and create new opportunities for growth in the account(s) by leveraging differentiated value propositions to shape sales opportunities Proactively lead sales pursuits to capture maximum share of revenues from emerging business opportunities Develop client specific annual account plan through customer insighting along with the key solutions, activities and planned revenue Incorporate and drive key Wipro initiatives and priorities in the account strategy such as Digital etc. Manage and lead client relationships to ensure delivery as per contract, revenue management and optimal engagement a.
Client Success Manager
Company: Grubhub
Location: Chicago, IL
Posted Aug 06, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Grubhub is an equal opportunity employer. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Leverage self-guided training videos to optimize time spent.Log activities in Salesforce including attaching email communication, submitting opportunities, and flagging risk scenarios via risk cases.Meet KPIs, as designated by team manager, including but not limited to delivering QBRs, logging opportunities and client engagement.Own contract renewal process, including contract negotiation to meet Grubhub and client financial objectivesRequirementsBachelor's degree2+ years of experience in a B2B Account Management or Client Success roleExperience upselling or cross-selling existing business to achieve a quota or growth metricPassion to partner with Sales to optimize the client journey and lifetime revenueAbility to analyze trends and patterns to identify opportunities within your book of businessAbility to effectively work with cross-functional internal teamsComfort navigating high stress situations and experiencing de-escalating client complaintsStrong organizational skills and high attention to detailRequires technical competence and an aptitude for learning new systems.Familiarity with Salesforce is a plusSome travel may be requiredAnd Of Course, Perks!Flexible PTO.
Office 365 Administrator
Company: SDI Presence
Location: Chicago, IL
Posted Aug 08, 2023
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Experience with PowerShell for Active Directory, Office, and workstation management. Duties, responsibilities, and activities may change at any time with or without notice. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. Performs Microsoft Windows software installation, configuration, troubleshooting. 5+ years' experience with server & desktop upgrades, OS, and firmware patching. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee. Familiarity with a multitude of Active Directory, health tools and utilities for managing, monitoring, and troubleshooting Windows server infrastructure and networks. Experience overseeing multiple projects simultaneously.
Inside Sales Representative, Bilingual (Spanish or Brazilian Portuguese)
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Aug 08, 2023
Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. This role involves complex selling within a sales cycle period. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource.Responsibilities Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows Target new customers through cold outreach and lead generation campaigns via phone calls and emails Manage full sales cycle Balance scheduling sales meetings with new clients on a weekly basis Ensure all customers are on an active Keeper contract Build and create a constant pipeline of prospect customers to scope Communicate with Spanish and/or Brazilian Portuguese speaking clients, both written and verbal Participate in cold call/role play activities and shadow cold calls with colleagues Develop relationships with prospect customer contacts Utilize additional sales resources to target and identify new business targets Leverage Salesforce.com database to accurately reflect pipeline and account activity Facilitate the proposal review process for new business opportunities Requirements Minimum 2 years of software sales experience An accomplished track record of selling software into IT organizations Salesforce experience Web-conference demo experience A track record of exceeding sales quotas A positive mindset, team-oriented, results driven, and organized Deadline and detail oriented Experience managing full sales cycle Bilingual fluency, ability to write, read, and speak both English and Spanish or English and Brazilian Portuguese Preferred Bachelor’s degree Cybersecurity experience Experience or knowledge of the Information Security industry is highly desired Excellent problem-solving skills Proficiency with Microsoft Office & Google Suite programs Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired BenefitsKeeper is an equal opportunity employer. Learn more at KeeperSecurity.com.About the JobAt Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. We celebrate diversity and are committed to creating an inclusive environment for all employees. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: Non-Exempt Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device.
Billing Operations Specialist
Company: Intercom
Location: Chicago, IL
Posted Aug 05, 2023
Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).Is this role not quite what you're looking for? Join our Talent Community to stay connected with us. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. &128214;Clear and effective communicator with internal stakeholders and external customers2+ years experience posting daily invoices in billing system, such as Zuora, NetSuite, StripeExperience with daily payment processing and month end bank reconciliationsExperience using payment portals (Ariba, Coupa, Taulia, Tungsten, etc. :)Competitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews - great work is rewarded!Open vacation policy and 10 corporate holidaysPaid Parental Leave Program401k plan & matchIn-office bicycle storageFun events for Intercomrades, friends, and family! )Credit card dispute and challenge experienceCollections experience Want to work in a fast, high growth startup environmentBonus skills & attributes &128588;Experience using Intercom Stripe Billing experienceCustomer Support experienceBenefits &128525;We are a well-treated bunch, with awesome benefits! All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. If there’s something important to you that’s not on this list, talk to us! &128640;This person will be expected to:Complete customer vendor forms on an ad-hoc basisFollow-up with customers and Sales to request and update PO information for new and existing customers Register for new customer payment portals (Coupa, Ariba, etc.)
Consultant, Decision Support
Company: Strata Decision Technology
Location: Chicago, IL
Posted Aug 05, 2023
We embrace learning, collaboration, and continuous career growth. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.The StrataWay - Our Core Values:While we celebrate what makes each member of our team unique, our four core values are what connect us. Founded in 1996, our mission is to Help Heal Healthcare™. Together, we lift our customers, our products, our company, and our community.We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. For more information, please visit www.stratadecision.comStrata is committed to fair and equitable compensation practices. The StrataWay sets clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our clients.Serve: Act in the best interest of our team and our clients.Pro: Be respectful, accountable, prepared, positive, and humble.Rock: Step up and do what needs to be done.Grow: Keep getting better.Our Impact:Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan, and perform in support of caring for their community and reducing the cost of care. Find out more about Strata benefits here. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected] @ Strata…We are committed to our mission to help heal healthcare. )You'd really wow us if you have:Experience in healthcare consulting directly related to decision support, revenue cycle, managed care, payor contracting, or provider contractingExperience implementing and configuring softwareExperience using SQL or relational database conceptsHow we work:The preferred location for this role is in Chicago, IL or St. Louis, MO. Our individual differences are what make us a more forward-thinking organization.
Information Design Program Manager
Company: Bank of Montreal
Location: Chicago, IL
Posted Aug 05, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. To request accommodation, please contact your recruiter. BMO Harris Bank N.A. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. By learning from each other's differences, we gain strength through our people and our perspectives. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.