Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

View Details Apply on SimplyHired

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

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loan forgiveness hospital full-time

Actively seeking- ENT Physician to join a collaborative team and launch your own Practice- incredible opportunity

Company: SSM Health

Location: Jefferson City, Missouri

Posted Aug 25, 2025

View Details Apply on healthecareers.com

RN Registered Nurse Outpatient Oncology Clinic *Brooklyn, NY * no weekends! *$2833 weekly!

Company: White Glove Placement, Inc

Location: Brooklyn, NY

Posted Aug 25, 2025

Make this your next travel assignment! We provide Housing, Insurance, Meal Allowance, and travel reimbursements. Check out our custom travel packages too!

View Details Apply on SimplyHired

Clinical Care Transition Specialist / Registered Nurse - Bronx

Company: Option Care Health

Location: Bronx, NY

Posted Aug 25, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

View Details Apply on SimplyHired

Senior Analyst, Data and Analysis

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

Fluency with Excel (including pivot tables and vlookups) and/or other data analysis tools such as SQL or Tableau. A four-year college degree.

View Details Apply on SimplyHired

Health System Pharmacist 2

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

Possession of a valid NY State license to practice pharmacy. This class of positions encompasses professional staff, supervisory, clinical and administrative…

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Pharmacist (Part-time)

Company: Knapp Pharmacy

Location: Brooklyn, NY

Posted Aug 25, 2025

Current knowledge of all applicable state and federal pharmacy laws, rules and regulations. Resolve pharmacy patient concerns and complaints, and provide…

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full-time be or bc

Advanced Cardiac Imaging Physician

Company: Summit Health Medical Group

Location: Essex and Bergen County, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com
health system part-time full-time

Lung Transplant Surgeon, Transplant Institute, Northwell Health

Company: Northwell Health Physician Partners

Location: Manhasset, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

View Details Apply on SimplyHired

Media and Communications Manager Job Posting

Company: World Conference of Religions for Peace, Inc.

Location: New York, NY

Posted Aug 25, 2025

Excellent organisational and time-management skills, with the ability to develop and maintain effective communication systems and tools.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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