Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

RN Coordinator

Company: IRI

Location: Elmont, NY

Posted Aug 25, 2025

Must have a car with a valid driver's license in good standing. Oversee and coordinate medication administration programs to ensure that all staff is well…

Tax Manager/ Director- 250K-350K

Company: Confidential

Location: Century City, CA

Posted Aug 25, 2025

Experience serving *high-net-worth clients*, particularly in *real estate*. A top accounting firm in Los Angeles (90067) is actively searching for a *Tax…

Venetian Plaster Installer

Company: L'Forma

Location: New York, NY

Posted Aug 25, 2025

Proficient in using power tools relevant to plastering and general construction tasks. The ideal candidate will have experience in plastering and related…

Retail Cosmetics Sales Associate - Estee Lauder, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 25, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Appointment Setter - Brand Ambassador (PT)

Company: Renewal by Andersen

Location: Brooklyn, NY

Posted Aug 25, 2025

Must have: personal vehicle and valid driver’s license. A growth mindset – eager to learn and develop your sales skills.

Security Officer

Company: Protection Security Group LLC

Location: New York, NY

Posted Aug 25, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers staff visitors, and guests. Card Valid NYS Security Guard License.

Sr. Marketing Analysts (2) - Asset Manager

Company: Mid-Large Asset Manager

Location: New York, NY

Posted Aug 25, 2025

Will play a key role in shaping how investment products are positioned and communicated to clients. Review and approve sales and advertising literature for…

Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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