Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

full-time

Nurse Practitioner - Behavioral Health

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Senior Manager, Software Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired
401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Las Cruces, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com

JanSport & Eastpak: Graphic Designer (JanSport & Eastpak Americas)

Company: Kipling

Location: Jersey City, NJ

Posted Aug 14, 2025

Lead all graphic design for emails, digital advertising, content, and social engagement needs, etc. Experience with motion graphics, animation & front-end web…

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Chef Supervisor

Company: BarChef New York

Location: New York, NY

Posted Aug 14, 2025

We blur the lines between kitchen and bar by combining modernist culinary techniques with progressive mixology, offering our guests an immersive, artistic, and…

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Graphic Designer - Pink

Company: Victoria's Secret

Location: New York, NY

Posted Aug 14, 2025

Research and develop elevated graphic and surface techniques to push innovation. Collaborate with key cross-functional partners including graphic and print…

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401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com
sign-on bonus exceptional culture & values health system

General Pathologist AP/CP

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Mental Health Clinician

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com
dental insurance employee assistance program health insurance

Outpatient Gastroenterologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Security Guard

Company: Urban Leaf

Location: New York, NY

Posted Aug 14, 2025

And have a driver’s license before being hired in addition to passing all pre-employment screenings certification or training in Security or Police related…

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Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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