Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Chef de Cuisine

Company: Restaurant Associates

Location: New York, NY

Posted Aug 13, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

View Details Apply on SimplyHired

Project Manager, Creative Studios

Company: Disney

Location: New York, NY

Posted Aug 13, 2025

Creative Studios is the in-house creative agency for B2B communications, responsible for putting together physical and virtual events, visual presentations,…

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Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

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flexible schedule malpractice insurance relocation assistance

Physician - Dermatology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Parks and Recreation Aide 5-7 (Seasonal Park Environmental Education)

Company: Parks, Recreation & Historic Preservation, Office of

Location: New York, NY

Posted Aug 13, 2025

Employee will help educators develop social media content, design temporary exhibits, and create other content as needed.

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401(k) 403(b) 457(b)

Inpatient And Outpatient Palliative Care Physician Assistant – Batavia, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Home Cleaner

Company: All Clear Cleaning

Location: New York, NY

Posted Aug 13, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, including residential and commercial spaces.

View Details Apply on SimplyHired
dental insurance flexible schedule health insurance

Physician - Anesthesiology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com
401(k) commuter assistance dental insurance

Medical Assistant-OBGYN

Company: Jefferson Health

Location: Camden, New Jersey

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Senior Project Manager

Company: Fidelis Care

Location: Long Island City, NY

Posted Aug 13, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

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Custodian

Company: Project Renewal

Location: New York, NY

Posted Aug 13, 2025

Per an assigned schedule performs janitorial duties and cleans, sweeps, uses a buffing machine, mops, polishes and disinfects the floors in the lobby, and other…

View Details Apply on SimplyHired

CHEF DE CUISINE

Company: Restaurant Associates

Location: New York, NY

Posted Aug 13, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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