Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Hvac Field Service Supervisor

Company: Petro Home Services

Location: Maspeth, NY

Posted Aug 04, 2025

Valid driver's license and clean driving record. It is important that you display excellent verbal and written communication, interpersonal, and active…

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HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 04, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

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Cognitive & Behavioral Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 04, 2025

View Details Apply on healthecareers.com

3D Visual Designer, Creative Technology & Strategy

Company: Amazon.com LLC

Location: New York, NY

Posted Aug 04, 2025

Bachelor’s degree in a relevant field such as visual communications or graphic design. Los Angeles County applicants: Job duties for this position include: work…

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Company Flatbed Driver, $1100 paid orientation

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Aug 04, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 04, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Violin Teacher

Company: Noel Pointer Foundation

Location: Brooklyn, NY

Posted Aug 04, 2025

Minimum 2 years of teaching experience in a public school or after-school music program. Creative, flexible, and passionate about teaching music.

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Part Time Psychiatrist

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 04, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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Physician Assistant - Pediatrics

Company: PEDIATRIC AFFILIATES,P.A.

Location: Toms River, New Jersey

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 04, 2025

You’ll be collaborating with finance leadership and participating in strategic board-level reporting. Experience with government contracts, grants, and clinical…

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HVAC Project Manager

Company: Owen Thomas Group

Location: New York, NY

Posted Aug 04, 2025

Collaborate with contractors and subcontractors to ensure compliance with contracts and safety standards. Utilize construction management software for project…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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