Customer Experience Jobs in New York City, NY

1,656,418 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Staff Pharmacist (Full-time)

Company: TABLET WORKS PHARMACY & CO. LLC

Location: Manhattan, NY

Posted Jul 28, 2025

Championing Tech-Enabled Care*: Seamlessly integrate diagnostics and cutting-edge digital tools to personalize the customer journey and demonstrate measurable…

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

CDTM Pharmacist

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 28, 2025

A valid New York State license and current registration to practice pharmacy; and. Order appropriate disease state or drug specific laboratory and physical…

Project Manager - Steel

Company: Cobalt Recruitment

Location: Queens, NY

Posted Jul 28, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

Growth Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 28, 2025

Collaborate with the actives management, organic social, and menu teams to develop initiatives that deeply engage customers with our product, brand, and…

Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

Staff Pharmacist (NY pharmacist license required)

Company: HealthPlus Pharmacy

Location: Brooklyn, NY

Posted Jul 28, 2025

Big part of the job will be providing good customer service. Job Types: Full-time, Part-time.

Custodian (part-time 20-25 hrs. weekly)

Company: Sunnyside Community Services

Location: Queens, NY

Posted Jul 28, 2025

Sweep/clean sidewalk in front of building, exterior façade, and remove obstructions from walkways. Ensure facility space is kept clean, orderly, and free of…

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Jul 28, 2025

Comfortable preparing entries and discussing accounting at a technical level. Manage full-cycle general ledger accounting, including cash bookings, accruals,…

Project Manager - Lighting and Controls

Company: DVM Industries

Location: Astoria, NY

Posted Jul 28, 2025

Bachelor's degree in energy efficiency electrical engineering, architecture, or a related technical field. Collect and organize all required project documents (…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages