Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

Carpenter Apprentice

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 28, 2025

Must own your own hand tools. Whether you own your own tools. Must be able to follow directions carefully and work neatly in finished spaces.

Registered Nurse (RN)

Company: Elev8 Center New York LLC

Location: New York, NY

Posted Jul 28, 2025

Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.

Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

Software Engineer, AVP - AI Platform Development

Company: Blackstone Group

Location: New York, NY

Posted Jul 28, 2025

You will be responsible for developing and maintaining libraries, tools, and infrastructure that enable other teams to leverage large language models and AI…

HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

UI Developer

Company: Galaxy Digital

Location: New York, NY

Posted Jul 28, 2025

Free virtual coaching and counseling sessions through Headspace. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base…

Customer Experience Coordinator

Company: Arrive

Location: New York, NY

Posted Jul 28, 2025

Handle administrative duties such as: answering phones, emails, website chat and light space cleaning (eco-friendly policy), folding laundry to help maintain a…

Your Leadership, Specialty Infusion Pharmacist: One-of-a-Kind PIC Needed! (Transform Healthcare)

Company: Vital Care Infusion Services

Location: Redwood City, CA

Posted Jul 28, 2025

You are an *actively licensed pharmacist* (in good standing w/ the Board of Pharmacy) *in the state of California. *.

SENIOR ACCOUNTANT

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 28, 2025

Verify that transactions comply with financial policies and procedures, following established procedures for processing invoices, receipts, cash, etc.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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