Customer Experience Jobs in New York City, NY

1,656,479 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Junior Customer Service Representative

Company: AmpedUp-Cali

Location: Culver City, CA

Posted Jul 28, 2025

As a *Junior Customer Service Representative*, you will act as the first point of contact for customers at events, promotional sites, and retail locations.

View Details Apply on SimplyHired
part time research

Licensed Masters Mental Health Professional - Adult Generalist

Company: Kaiser Permanente

Location: Daly City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Privacy Risk Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This position requires a candidate who can take the initiative to champion meaningful process improvements, perform detailed analysis of technical and…

View Details Apply on SimplyHired
401(k) dental insurance disability insurance

Registered Nurse

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
dental insurance health insurance sign-on bonus

Pulmonology Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Cybersecurity Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This candidate will be responsible for collaborating with cross-functional control owners to consult and provide guidance for the design and implementation of…

View Details Apply on SimplyHired
401(k) dental insurance health insurance

Dental Assistant

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) health insurance malpractice insurance

Otolaryngologist

Company: Providence Healthcare Group

Location: Morristown, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Clayton, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Software Engineer, Data Integrity

Company: Google

Location: New York, NY

Posted Jul 28, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

View Details Apply on SimplyHired
401(k) health insurance vision insurance

Medical Tech -

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
health system full time

General Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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