Customer Experience Jobs in Other US Location

1,646,889 open positions · Updated daily

Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Backend Software Engineer - Help Content and Findability

Company: Canva

Location: Other US Location

Posted Jan 25, 2025

Canva, a design platform, is seeking a backend engineer proficient in Java, MySQL, and Elasticsearch. The role involves building efficient systems, collaborating with stakeholders, and mentoring other engineers. The company offers a positive work culture, flexible working options, and competitive benefits. The position is part of the Help Content and Findability team, which aims to empower users with tools and support for design.

Software Developer

Company: IQVIA

Location: Other US Location

Posted Jan 25, 2025

IQVIA is seeking a Software Engineer with experience in MS Dynamics development and web applications. The role involves designing and developing software solutions, analyzing user requirements, and leading projects within the organization. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3-5 years of related experience, and strong communication and technical skills. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence.

Internal Auditor - Associate - Asset Management

Company: JPMorganChase

Location: Other US Location

Posted Jan 25, 2025

Join JP Morgan's Internal Audit Department and contribute to the mission of enhancing and protecting the firm. As an Audit Associate in the APAC Asset Management Audit Team, you will assess the design and effectiveness of the internal control environment of APAC AM business. This hybrid role involves planning and executing audits, identifying emerging risks, and communicating audit issues clearly. Required qualifications include a Bachelor's degree in Accounting/Finance, professional certifications, and understanding of APAC laws. Preferred skills include proficiency in Japanese/Mandarin and strong data analytics skills.

Field/Sales Marketing Representative 1

Company: Humana

Location: Other US Location

Posted Jan 25, 2025

Humana is seeking a FieldSales Marketing Representative 1 to plan and execute marketing campaigns, improve client retention, and gather customer intelligence. The role requires 1 or more years of technical experience, proficiency in Microsoft Word and Excel, a valid driver's license, and the ability to work flexible hours including nights and weekends. Humana offers competitive benefits including medical, dental, vision insurances, 401k, tuition reimbursement, and more. The company is committed to putting health first and is an equal opportunity employer.

Software Engineer II, Java

Company: JPMorganChase

Location: Other US Location

Posted Jan 25, 2025

JPMorgan Chase is offering an exciting opportunity for a Software Engineer II to join the Commercial and Investment Banking Technology group's Equity Derivatives Sales Technology team. The role involves designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Key responsibilities include executing software solutions, creating secure and high-quality production code, and contributing to software engineering communities of practice. Required qualifications include formal training or certification in Java concepts, proficiency in one or more scripting languages, and hands-on experience in system design, application development, testing, and operational stability. Preferred qualifications include familiarity with modern frontend technologies and exposure to cloud technologies.

Sr. Process Engineer

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

Pfizer is seeking a candidate with experience in pharmaceutical manufacturing to collaborate with their engineering team. The role involves identifying critical process parameters, managing project finances, and providing technical support. The ideal candidate should have a background in engineering, knowledge of GMP, and strong problem-solving skills. Pfizer offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Manager, Customer Success (APAC)

Company: NinjaOne

Location: Other US Location

Posted Jan 25, 2025

NinjaOne is seeking a dynamic Manager of Customer Success and Account Management to lead a team in the APAC region. The role involves team leadership, strategic account management, driving customer growth, ensuring operational excellence, and acting as a customer advocate. The ideal candidate should have 23 years of experience in B2B SaaS, strong consultative skills, analytical mindset, and customer focus. NinjaOne offers a collaborative work environment, work-life balance, growth opportunities, and competitive compensation.

Senior Customer Success Manager

Company: WISE

Location: Other US Location

Posted Jan 25, 2025

Wise is seeking a Senior Customer Success Manager to lead impactful projects and programs for global partners in the APAC region. The role involves managing enterprise-level partnerships, analyzing operational processes, and driving strategic improvements. The ideal candidate should have experience in financial services, a proven track record of delivering projects, be data-driven, creative, and an excellent communicator.

Quality Engineering Investigator

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The job posting describes a role in Quality Assurance and Control at Pfizer, where the successful candidate will assist in investigating quality issues, identify root causes, and propose corrective action plans. The role involves working with regulatory requirements, conducting formal investigations, and collaborating with plant personnel. The ideal candidate will have a Bachelor's degree or equivalent experience, knowledge of quality tools, and strong analytical and problem-solving skills. Bonus points are given for experience within Quality, supervisory experience, and a strong foundation in Quality. The position offers a competitive salary range and comprehensive benefits.

Account Management Manager

Company: Ninja Van

Location: Other US Location

Posted Jan 25, 2025

The role involves performance monitoring, seller support, and team management. Key responsibilities include developing reports on team productivity, managing technical projects, setting customer service standards, and providing feedback to internal teams. The role also involves external seller-buyer support, recruiting and training team members, and managing team performance. The ideal candidate should have a bachelor's degree or higher, proven work experience as a CE CR AM Manager, preferably in the logistics express and ecommerce industries. They should have customer-facing skills, hands-on experience with help desk and remote control software, a solid technical background, excellent communication skills, and team management skills.

Employee Relations Advisor, Vice President

Company: JPMorganChase

Location: Other US Location

Posted Jan 25, 2025

The job posting is for an Employee Relations Partner Vice President role in the APAC ER team within HR at JP Morgan. The role involves handling complex ER cases, advising on employee relations matters, monitoring conduct and performance cases, and collaborating on enabling projects. The ideal candidate should have 8 years of experience in Legal or HR, strong analytical skills, excellent communication skills, and the ability to build effective business partnerships. Preferred qualifications include proficiency in Chinese language and experience in a Banking/Financial services environment.

Cloud Engineering Graduate

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Jan 25, 2025

Hewlett Packard Enterprise is offering a Cloud Engineering Graduate position with a hybrid work model, requiring 23 days per week at an HPE office. The role involves designing and implementing cloud-based solutions, collaborating with project managers and development partners, and providing business value expertise. HPE values diverse backgrounds and offers comprehensive benefits, personal and professional development opportunities, and a culture that embraces innovation and growth. The expected salary range for a US-based hire is between $76,500 and $176,000 annually.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages