Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Marketplace Channel Product Manager

Company: GEOTAB

Location: Other US Location

Posted Jan 20, 2025

Geotab, a global leader in IoT and connected transportation, is seeking a Marketplace Channel Product Manager. The role involves developing and executing a channel strategy for the Marketplace team, driving adoption of ecosystem platform and Marketplace products within Geotab's sales channels, and working with internal teams to develop channel-specific product stories and narratives. The ideal candidate should have 4+ years of work experience in product management or a related field, excellent communication skills, strong analytical skills, and a technical understanding of vehicle communication protocols. Geotab offers a flexible hybrid working model, competitive benefits, and a commitment to diversity and inclusion.

Customer Service Manager

Company: Avery Dennison

Location: Other US Location

Posted Jan 20, 2025

Avery Dennison Corporation is seeking an experienced Customer Service Manager to lead a team across Europe. The role involves leading and mentoring a team, elevating customer experience, driving operational excellence, empowering team members, collaborating cross-functionally, resolving escalations, and championing a customer-centric culture. The ideal candidate should have 3+ years of experience leading a customer service team, a genuine passion for outstanding service, strong leadership skills, excellent communication skills in English and Dutch, strong problem-solving skills, and a data-driven mindset.

Growth Campaign Specialist

Company: Crypto.com

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a Growth Campaign Specialist role in the cryptocurrency sector. The role involves planning, designing, and executing growth campaigns, monitoring their performance, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, at least 3 years of growth marketing experience, and familiarity with the cryptocurrency industry. Strong analytical skills, data analysis techniques, and proficiency in data analysis tools are required. The role offers opportunities for professional growth and significant impact on the company's success.

Sales Engineer

Company: Scality

Location: Other US Location

Posted Jan 20, 2025

The Sales Engineer role in the United Kingdom involves serving as a customer-facing technical expert for Scality, collaborating with local Account Executives to support business development efforts in the UK, Northern Ireland, and Northern Europe. The role includes representing Scality in the region, technically qualifying opportunities, presenting product roadmaps, coordinating proofs of concepts, architecting solutions, supporting Partner Sales and PreSales teams, responding to RFIs and RFQs, providing SCA training, and influencing future product development. The ideal candidate should have relevant work experience in enterprise infrastructure solutions architecture or sales engineering, 5+ years of experience in enterprise and channel selling, a passion for supporting customers and partners, experience in designing and promoting infrastructure solutions in specific industry verticals, familiarity with common business tools, moderate Linux expertise, and be a native English speaker with a second language desirable. The role is mostly work from home with some travel into London and Northern Europe, and a UK passport or appropriate work visa is required.

Sales Development Representative (Spanish speaking)

Company: Visa Inc,

Location: Other US Location

Posted Jan 20, 2025

Visa is seeking a Sales Development Representative to join their team. The role involves creating a demand generation strategy, researching prospects, building and executing campaigns, qualifying leads, and maintaining relationships with stakeholders. The position is hybrid, requiring the employee to work from the office for a significant portion of the week. Qualifications include experience in the SaaS payments space, a positive mindset, fluency in English and Spanish, and strong communication skills. The successful candidate will be the key link to support top of the funnel sales for a given region, working closely with sales and marketing counterparts on a demand generation strategy that drives both inbound and outbound leads.

Manager, CRM/Customer Engagement Systems Engineer

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 20, 2025

Tapestry Inc, a global house of brands including Coach, Kate Spade, and Stuart Weitzman, is committed to inclusivity and diversity. The company values individuality and creativity, fostering an environment where employees can bring their unique perspectives to drive innovation. The role of Manager CRM Customer Engagement Systems Engineer in Tokyo involves developing, implementing, and maintaining CRM systems to enhance clienteling capabilities, provide customer insights, and drive customer acquisition and retention. Key responsibilities include identifying and resolving technical issues, managing system changes, and collaborating with cross-functional teams. The ideal candidate should have experience in CRM systems, strong analytical skills, and proficiency in programming languages. Tapestry Inc. is an equal opportunity employer, making decisions based on qualifications and not protected characteristics.

Steuerfachangestellte als HR Coordinator (m/w/d), GAS (FTC)

Company: NBCUniversal

Location: Other US Location

Posted Jan 20, 2025

NBCUniversal is seeking a HR Coordinator for a 2-year fixed term contract in the GAS region. The role involves supporting HR teams, managing recruitment and onboarding, processing payroll changes, maintaining HR systems, providing client services, and engaging employees. The ideal candidate should have proven HR experience, strong attention to detail, excellent communication skills in German and English, and the ability to work in a fast-paced environment.

Merchandiser/ Customer Service Executive (Chinese & English speaking)

Company: Avery Dennison

Location: Other US Location

Posted Jan 20, 2025

Avery Dennison, a global materials science company, is seeking a customer service professional with at least 2 years of related experience. The role involves addressing customer inquiries, coordinating with various teams, handling complaints, and preparing proforma invoices. The ideal candidate should have strong English skills, bilingual in Chinese is a plus, and proficiency in Microsoft Office and other relevant software. Excellent customer service and presentation skills are required, along with a willingness to work overtime if necessary.

Finance Manager, Middle East

Company: Crypto.com

Location: Other US Location

Posted Jan 20, 2025

The job posting is for an experienced Finance Manager to oversee the Middle East region, reporting to the EVP Finance. The ideal candidate should have a strong background in regulatory compliance, financial reporting, and stakeholder engagement. The role involves managing interactions with regulators, auditors, and external parties, ensuring timely submission of accurate reports and maintaining compliance with financial regulations. The responsibilities include preparing and maintaining budgets, developing a financial strategy, managing cash flow, and producing monthly, quarterly, and annual financial reports. The candidate should have a minimum of 6 years of relevant experience in the Financial Services sector, preferably in regulated environments, and hold chartered accountancy certifications. Prior experience as a named Finance Officer for regulatory licenses in the Middle East is highly preferred. Excellent command of English and proficiency in Arabic are required. Knowledge of IFRS principles, crypto-related subjects, and NetSuite Oracle system is a plus. The candidate should have strong project management, presentation, and interpersonal skills, and be detail-oriented, analytical, and able to multitask in a high-growth environment.

Snr Mgr, Franchise & Retail Mktg ANZSEAI

Company: NBCUniversal

Location: Other US Location

Posted Jan 20, 2025

Universal Pictures, a historic Hollywood studio, is seeking a results-driven Franchise and Retail Marketing professional. The role involves developing and executing marketing plans for franchises like Jurassic World and Minions, leveraging NBCUniversal's extensive content. Key responsibilities include managing franchise marketing activations, cross-divisional symphony programs, and retail marketing strategies. The ideal candidate should have strong brand marketing experience, retail-trade marketing promotions, and excellent communication skills. They should be results-driven, influential, entrepreneurial, resilient, global thinkers, confident, lighthearted, passionate, adaptable, agile, flexible, a good communicator, willing to get stuck in, socially active, and easygoing.

Wholesale Key Account Specialist

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 20, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. The Key Account Specialist role involves managing order book from entry to shipment for key accounts in Europe, focusing on online accounts. The successful candidate will have experience with online wholesale accounts, knowledge of order management process, and proficiency in Microsoft 365. They will act as a point of contact for accounts, provide best-in-class service, and resolve issues. The role also involves reporting, analysis, and supporting commercial activities. Tapestry offers hybrid working, volunteering opportunities, learning and development, and various benefits including healthcare, pension contribution, and gym discount.

Sr. sales Executive

Company: Avery Dennison

Location: Other US Location

Posted Jan 20, 2025

Avery Dennison Corporation is a global materials science and digital identification solutions company, offering a wide range of branding and information solutions. The company serves various industries worldwide, including home and personal care, apparel, general retail, ecommerce, logistics, food and grocery, pharmaceuticals, and automotive. They employ approximately 35,000 employees in over 50 countries and reported sales of $84 billion in 2023. Avery Dennison is recognized as a Great Place to Work in several countries and one of the best companies to work for in Asia. The job description involves retaining and increasing revenue by achieving sales objectives, creating and managing territory and account strategies, providing product recommendations, and developing new applications for product lines. The company values innovation, collaboration, and diversity, offering workplace flexibility, structured learning, mentoring, and competitive total rewards.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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