Customer Experience Jobs in Remote

472,556 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sr. Account Based Marketing Manager

Company: Niche

Location: Remote

Posted Feb 03, 2025

Niche, a leading school search platform, is seeking an experienced marketing professional with a focus on ABM strategies and field marketing. The role involves developing and executing multichannel ABM strategies, campaign management, field marketing, sales collaboration, data-driven insights, and tech stack optimization. The ideal candidate should have 8+ years of B2B marketing experience, preferably in technology-focused or B2B SaaS environments. The company offers a competitive compensation package, flexible work arrangements, and a comprehensive benefits program. Niche is committed to fostering an inclusive and innovative environment.

Program Director

Company: Bounteous

Location: Remote

Posted Feb 03, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Program Director with extensive project management experience, particularly in Agile methodologies. The role involves leading diverse teams, managing project scope, budget, and timeline, and ensuring client satisfaction. The ideal candidate will have a strong understanding of digital development processes, technologies, and data privacy standards. They will also serve as a Scrum Master, facilitating Agile ceremonies, and managing project risks. The candidate should have excellent communication skills, the ability to resolve conflicts, and experience working in regulated environments. Bounteous values diversity and inclusion, and offers opportunities for continuous learning and career growth.

VP, B2B Marketing

Company: Niche

Location: Remote

Posted Feb 03, 2025

Niche is seeking an experienced B2B marketing professional to lead a team in positioning their enrollment management services as the best in class solution for K12 and Higher Education institutions. The role involves strategic planning, demand generation, deepening partner relationships, product marketing, leadership, metrics and performance management, and operational excellence. The ideal candidate should have 15+ years of marketing experience, with at least 5 years in leadership roles within high-growth B2B SaaS businesses. Niche offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Senior Software Engineer - AI Code Gen

Company: Datadog

Location: Boston, MA / Remote

Posted Feb 03, 2025

Director, HR Advisory Services (Asia Pacific)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Head of Engineering

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Feb 03, 2025

Manager, Product Management

Company: Signify Health

Location: Remote

Posted Feb 03, 2025

The job posting is for a Product Manager role responsible for managing the transition of the company's survey platform from Qualtrics to Medallia. The role involves leading the migration of surveys, data, and processes, managing project plans, and ensuring proper survey protocols are followed. The candidate will also support survey programming, reporting, and dashboard development, as well as manage survey-related work backlog and engagements with Medallia partners. The ideal candidate should have a Bachelor's degree in Business, Marketing, Data Analytics, or a related field, along with 4+ years of experience in survey programming or related roles. Proficiency with survey platforms like Qualtrics, Medallia, or SurveyMonkey is required. The base salary range for this position is $83,430 to $120,510.

Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

Accounting and Technology Solutions Advisor

Company: Nava

Location: Remote

Posted Feb 03, 2025

Nava is a consultancy and public benefit corporation that has been working with federal, state, and local government agencies since 2013. They aim to make government services simple, effective, and accessible to all, with a focus on populations that are the least protected. The Accounting Technology and Solutions Advisor role involves bridging the gap between state government accounting practices and technology solutions, ensuring seamless integration and improved efficiency. The ideal candidate should have a minimum of 5 years of accounting experience, strong understanding of financial measurement tools and accounting principles, and experience with budgeting, financial reporting, and compliance with state government regulations.

IT Project Manager 2

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

Senior Product Marketing Manager

Company: Garner Health

Location: Remote

Posted Feb 03, 2025

Garner Health is a rapidly growing healthcare company backed by top-tier venture capital firms. Their mission is to transform the healthcare economy by delivering high-quality and affordable care for all. They achieve this by helping employers restructure their healthcare benefits to provide clear incentives and data-driven insights, guiding employees to higher quality and lower cost healthcare providers. This results in better health outcomes for patients while rewarding doctors for practicing well rather than performing more procedures. Garner Health is currently seeking an experienced sales leader to head their Provider Sales function, with responsibilities including building out the distribution model, closing new deals, growing the brand, and achieving annual sales goals. The ideal candidate should have 8+ years of sales leadership experience, a deep understanding of value-based care, and a commitment to Garner's mission.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages