Customer Experience Jobs in Remote

472,556 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Product Marketing Manager, Customer Success

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. The company aims to revolutionize mental healthcare by removing barriers and offering tailored solutions, including therapy, coaching, and medication. Spring Health has raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Success role involves strategic alignment, messaging, cross-functional collaboration, market research, content development, and performance analysis to drive upsell and renewal goals.

Sr Proposal Associate

Company: Labcorp

Location: Remote

Posted Feb 03, 2025

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

Release Manager 1

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

Hydro Service Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Feb 03, 2025

Senior Product Marketing Manager, Customer Experience and SpringWorks

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. Their innovative platform has generated a net positive ROI for employers, and they've raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Experience will play a crucial role in shaping and communicating the company's core messaging and positioning, collaborating with cross-functional teams and conducting market research to inform product positioning and go-to-market strategies.

Account Executive, Enterprise, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages