Customer Experience Jobs in Remote

472,556 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

xScale Income Tax Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Consultant, Product Research, Property & Specialty UW

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Enterprise Software Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Global Partner Seller Associate

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

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Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Monitoring & Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

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Allstate Health and Benefits Group Account Management Senior Consultant

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Financial Analyst, Consumer

Company: Coinbase

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
pushing boundaries in customer experience AI solutions designed to help businesses connect faster personalize better

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

View Details Apply on BuiltIn

Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Jr. Site Reliability Automation and Orchestration Engineer

Company: Leidos

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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