Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Software Engineer, Backend - Crypto Data Foundations

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Substation Engineer

Company: Leidos

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Digital Product Manager (Lead Consultant)

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Director, GTM Apps - Digital Experience Transformation (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sales Engineer - VMWare

Company: Arrow Electronics

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients exceptional innovative and missiondriven

Territory Sales Representative (British Columbia Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Representative to cover British Columbia. The ideal candidate will have 12 years of customer service, retail sales, or territory management experience, excellent organizational skills, and a proactive, positive attitude. The role involves establishing and maintaining relationships with customers, providing sales training, and assisting with merchandising and promotional events. Open Farm offers a comprehensive benefits package, including healthcare coverage, RRSP plans, a pet-friendly office culture, and volunteer days. The company values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Partner Technology Strategist - Joint Go To Market, Global Alliances

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

AVP, Retail Industry GTM

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients globally trusted and loved brand

Territory Sales Manager (Canadian Prairies Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Manager. The ideal candidate will be an expert in building relationships, driving growth, and advocating for the brand. The role involves working with existing customers, establishing relationships with prospective customers, and providing sales training. The company offers a competitive package including healthcare coverage, a great office culture, pet discounts, wellness days, and volunteer days. Open Farm values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Principal Technical Program Manager - Identity

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Software Engineer, Backend (Open Loop BNPL)

Company: Affirm

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Intelligence Automation Launch Intern (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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