Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Area Business Manager, Minneapolis North, MN

Company: Blueprint Medicines

Location: Minneapolis, MN / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
smart simple access trusted advisor humancentric approach

Solutions Engineer, Commercial (German)

Company: 1Password

Location: Remote

Posted Jan 25, 2025

1Password is seeking a Solutions Engineer SMB for a one-year remote contract in the Netherlands. The role involves supporting sales teams with customer requests, expediting sales opportunities, and creating valuable content. The ideal candidate should have excellent communication skills in English and German, 3+ years of B2B experience, and a keen eye for detail. The company offers a range of benefits including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, wellness coach membership, and comprehensive health coverage.

View Details Apply on BuiltIn

Audit Manager I Financial Crimes Audit

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 25, 2025

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Director of Operations efficient execution continuous improvement initiatives

Manager of Operations

Company: FoodChain ID

Location: Remote

Posted Jan 25, 2025

The Director of Operations is responsible for managing various aspects of certification service delivery, including overseeing auditing schedules, conducting management meetings, and driving continuous improvement initiatives. They also manage IT partners and projects, monitor operational metrics, support business development, and represent the agency at industry events. The role requires a Bachelor's degree in a related field, working knowledge of NOP standards, at least 3 years of leadership experience, and excellent communication skills.

View Details Apply on BuiltIn

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Associate, Product Management- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Claims Specialist, Workers Compensation - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 25, 2025

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Senior Director, Marketing

Company: Cornerstone OnDemand

Location: Alice Springs, Australia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Territory Manager - New Jersey (North)

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

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Associate Director, Labor Relations & Country HR Business Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 25, 2025

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Sr. Dir., Automotive Industry GTM

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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