Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Technical Support

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 25, 2025

Accounts Payable (AP) & Systems Analyst

Company: Xello

Location: Remote

Posted Jan 25, 2025

Xello is seeking an Accounts Payable AP & Systems Analyst with experience in managing vendor invoices, payments, expense claims, and credit card reconciliations. The ideal candidate should have proficiency in NetSuite, advanced Excel skills, and the ability to automate processes. They will be responsible for generating financial reports, collaborating with cross-functional teams, and assisting in month-end and year-end closing activities.

Compliance QHSE Analyst

Company: Equinix, Inc

Location: Stockholm, Sweden / Remote

Posted Jan 25, 2025

Senior Software Engineer (TypeScript)

Company: Here Technologies

Location: Krakow, Poland / Remote

Posted Jan 25, 2025

GenAI Architect

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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