Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Product Designer

Company: EVERFI

Location: Remote

Posted Jan 25, 2025

Senior Data Engineer

Company: Going

Location: Remote

Posted Jan 25, 2025

Going is seeking a Senior Data Engineer to lead their data infrastructure efforts. The role involves designing, building, and scaling a robust data infrastructure, collaborating with cross-functional teams, and ensuring high-impact decision-making. The ideal candidate should have 6+ years of professional experience in data engineering, proficiency in big data technologies, cloud platforms, and modern data engineering frameworks. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a culture that values diversity and inclusion.

Senior Site Reliability Engineer [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 25, 2025

Olo, a leading SaaS platform, is seeking a Site Reliability Engineer to improve system availability and enhance customer experience. The role involves guiding observability, implementing incident response tools, building collaborative monitoring solutions, and contributing to system improvements. The position is fully remote within the UK, contracted through Deel. Requirements include 5+ years of experience in building scalable systems, proficiency in monitoring tools, incident management, and build/deploy tools. Olo offers a competitive compensation range of £57600 - £68400 annually.

Senior Business Intelligence Analyst

Company: Going

Location: Remote

Posted Jan 25, 2025

The Senior Business Intelligence Analyst role involves driving the company's data strategy, collaborating with stakeholders to uncover business priorities, and delivering insights that fuel impactful decisions. The role requires producing actionable BI analytics, partnering with cross-functional teams, building dashboards and visualizations, and ensuring data accuracy and accessibility. The ideal candidate should have 5+ years of relevant experience, strong expertise in BI tools, and experience with data lakes and large-scale data processing tools. The role offers a competitive salary, remote work environment, and comprehensive benefits.

Data Engineer

Company: G5

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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