Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Corporate Sales Engineer (Remote)

Company: CrowdStrike

Location: Barcelona, Spain / Remote

Posted Jan 24, 2025

Senior Product Marketing Manager (Remote, US-based)

Company: Liquibase

Location: Remote

Posted Jan 24, 2025

Liquibase is seeking a Senior Product Marketing Manager to define and optimize their go-to-market strategy. The ideal candidate should have extensive experience in product marketing for technical products, particularly in developer-oriented software tools. They must be knowledgeable about DevOps and databases, with a strong ability to write effective technical content. The role involves developing product positioning, leading product launches, supporting sales enablement, and collaborating with cross-functional teams. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and opportunities for growth.

SAP Systems Administration

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 24, 2025

Skytap Technical Specialist

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Senior Lead, Customer Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Director of Strategy and Execution

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Solutions Sales Executive - Mid Market ANZ

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Middleware Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 24, 2025

Strategic Alliances & Channel Senior Manager

Company: Spring Health

Location: Remote

Posted Jan 24, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They offer a range of services including therapy, coaching, medication, and more, using their Precision Mental Healthcare technology. The company has raised capital from prominent investors and is valued at $33 billion. They are seeking a Strategic Alliances & Channel Senior Manager with 7+ years of experience in benefits sales, brokering, or group voluntary benefits. The role involves educating and advocating for Spring Health, serving as a go-to expert for partners, collaborating to improve partnerships, supporting client success, creating impactful tools, and staying ahead of market trends. Success in this role is measured by pipeline growth, revenue impact, building advocacy, and cross-functional collaboration. Spring Health offers a competitive total rewards package, including health, dental, vision benefits, 401k match, parental leave, professional development reimbursement, and more.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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