Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Premium Audit Advocate

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

GlobalVetLink Vice President of Sales

Company: ASG

Location: Remote

Posted Jan 24, 2025

GlobalVetLink, a rapidly growing B2B SaaS company, is seeking a hands-on VP of Sales to lead its Sales and Success teams. The role involves executing both tactical and strategic sales operations, driving efficiency, accuracy, and peace of mind for clinic staff. Key responsibilities include achieving sales and margin targets, tracking and analyzing sales KPIs, and optimizing the customer journey through data-driven insights. The ideal candidate should have 10+ years of experience in high-visibility B2B SaaS sales leadership, a proven track record of scaling high-performing sales teams, and expertise in sales operations, forecasting, and performance management.

Specialist Security System linux /UNIX

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

Area Business Manager, Jacksonville, FL

Company: Blueprint Medicines

Location: Jacksonville, FL / Remote

Posted Jan 24, 2025

Creative Director

Company: Rise8

Location: Remote

Posted Jan 24, 2025

Rise8 is a company that is transforming the United States Government by prioritizing employee experience and offering competitive pay, benefits, and growth opportunities. They emphasize continuous impact through next-level tech and collaboration, creating a culture that values kindness and empathy. Rise8 is currently seeking a Creative Director to build and scale the CEO's brand and Rise8's position as a leader in continuous delivery through compelling storytelling and high-impact content.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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