Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Director, Resupply

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. The company is seeking a Director of Resupply to oversee intake processes, develop strategic plans, and ensure adherence to protocols. The ideal candidate will have a Bachelor's degree in a healthcare field, extensive DME Resupply experience, and strong leadership skills. Synapse Health offers professional growth, a healthy work-life balance, and comprehensive benefits.

Business Analyst

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. They are seeking a detail-oriented Business Analyst to bridge business needs and technical solutions, analyze processes, and drive data-driven decisions. The ideal candidate will have a Bachelor's degree, 3+ years of experience in a similar role, and proficiency in tools like Excel, SQL, and data visualization platforms. Synapse Health offers professional growth opportunities, a healthy work-life balance, and comprehensive benefits.

Senior Staff Software Engineer, Storage

Company: Reddit

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Specialist, Specialty

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. They are seeking a Specialist Specialty to manage escalations, support operational workflows, and ensure high service standards. The role involves resolving escalations, collaborating with cross-functional teams, and contributing to operational efficiency. The ideal candidate should have a Bachelor's degree in Healthcare Administration or a related field, 23+ years of healthcare operations experience, strong organizational and problem-solving skills, and excellent communication skills. Synapse Health offers professional growth opportunities, a healthy work-life balance, and comprehensive benefits.

Strategic Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is expanding its sales team and seeking Sales Account Executives. The ideal candidate should be passionate about law enforcement technologies, have a deep understanding of SaaS solutions, and possess meticulous organizational skills. The role involves pursuing and closing midmarket sales, understanding client needs, and managing multiple sales pursuits. Mark43 offers growth opportunities, collaboration with various teams, and a commitment to inclusivity and public safety.

Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is hiring an Account Executive to promote their products and secure new contracts with government agencies. The role involves solution-based selling, attending trade shows, and managing multiple sales pursuits. The ideal candidate should have a passion for law enforcement, strong organizational skills, and a proven track record in enterprise Public Sector SaaS sales. Mark43 offers a collaborative work environment, growth opportunities, and a commitment to public safety.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Solutions Engineer (Government Accounts)

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43 is expanding its hiring to multiple countries and states, including Canada, the UK, and 40 US states. The company is seeking a Solutions Engineer to collaborate with various internal teams and play a crucial role in the Sales department. The ideal candidate should have 5+ years of enterprise software sales experience, preferably in the government and public safety sector. The role involves business development, sales, tech services, deployments, and understanding the product roadmap. Mark43 offers opportunities for career growth, working on mission-critical software, and a collaborative team environment. The company is committed to diversity and inclusion, and all qualified applicants will receive equal consideration.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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