Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Product Designer, Vulnerability Management

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Senior Product Designer for its Posture Management team. The role involves shaping a unified platform for risk assessment and vulnerability remediation, designing seamless and intuitive experiences across the Vulnerability Management landscape. The ideal candidate will have experience in designing ASPM tools or similar security platforms, and a strong understanding of DevSecOps and the 'Shift Left' movement. They will collaborate with security experts, engineers, and other designers to create an all-in-one Vulnerability Management platform, contributing to the company's mission of enabling everyone to contribute to software creation, thereby accelerating human progress.

Prompt Response Writer IN

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

The job posting is for a Prompt-Response Writer in specialized domains such as Science, Health & Medicine, Technology & Engineering, or Business. The role involves developing, writing, and curating high-quality prompts and responses, collaborating with cross-functional teams, and reviewing content for accuracy and consistency. The hourly rate varies by domain, with Science at 8 USD, Health & Medicine and Business at 6 USD, and Technology & Engineering at 10 USD. The job requires strong English writing skills, proficiency in the respective domain, and at least 3 months of prior experience in prompt writing. The company, TELUS International, is part of a large telecommunications provider and is committed to diversity and inclusion.

Accounting Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly motivated Accounting Intern for a 12-week summer 2025 internship. The ideal candidate should possess accounting knowledge, strong communication skills, and a financial mindset. They will assist with various accounting processes, cross-functional collaboration, and external audits. The role requires high energy, attention to detail, and a desire to gain hands-on experience in a rapidly growing tech company.

Technical Customer Success Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Senior Full Stack Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Full Stack Software Engineer for a fully remote role based in India. The ideal candidate will have 7+ years of industry experience, specializing in Javascript, HTML5, CSS, and modern Javascript frameworks like React. They should be familiar with server-side software development, testing frameworks, A/B testing, and have a good understanding of front-end architecture and data-driven development. The role involves guiding technical direction, collaborating with cross-functional teams, shipping well-tested code, and mentoring junior team members. Atlassian offers competitive perks and benefits, and values diversity and inclusion.

Senior Technical Revenue Accountant, M&A Accounting Operations

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Revenue Analyst for its M&A Accounting Operations team. The role involves supporting revenue operations for all mergers and acquisitions, integrating acquired entities into the Autodesk ecosystem, and performing monthly analysis and reconciliations. The position requires a CPA license, at least 3 years of experience, and proficiency in accounting systems. Preferred qualifications include knowledge of ASC 805-Business Combinations and experience in the software industry. Autodesk offers competitive compensation, benefits, and a culture that values diversity and belonging.

Sr. Regional Marketing Manager (Remote, Southeast)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Regional Marketing Manager for the NAMER theater. The role involves planning, organizing, and executing field campaigns and programs, collaborating with various teams to create impactful marketing plans. The ideal candidate should have extensive experience in demand generation, ABM/ABX, and lead management. They must be proactive, self-driven, and capable of handling multiple projects. The company offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Electrical Category Senior Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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