Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Engineer II (Virtualization)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Personalized Internet Ads Assessor - Czech Speakers in Slovakia

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a freelance, remote position as a Personalized Internet Ads Assessor. The role involves reviewing online advertisements, rating their relevance, and providing feedback on language and cultural relevance. The goal is to improve content, quality, and layout for millions of users. The position offers flexible hours, access to mental health support, and the opportunity to be part of a global AI community. No prior professional experience is required, but candidates must pass an assessment and meet basic requirements including excellent English and Czech communication skills, familiarity with Slovakian affairs, and access to necessary technology.

Online Data Analyst (m,f,d) - Austria

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and German, and familiarity with Austrian affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The company, TELUS Digital AI, values diversity and offers equal opportunities. The position requires passing an assessment and ID verification, and offers the chance to be part of a dynamic, innovative team.

Sr. Engineer - ML Platform (Remote, IND)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a skilled engineer to join their Data + ML Platform team. The role involves designing, building, and facilitating a modern Data+ML platform, modularizing complex ML code, and establishing repeatable patterns for model development, deployment, and monitoring. The ideal candidate will have a strong background in machine learning, distributed systems, and data platform experience. They will collaborate with Data Platform Software Engineers, Data Scientists, and Threat Analysts to create scalable ML pipelines for data preparation, cataloging, feature engineering, model training, and serving. The role requires expertise in Python, distributed computing, and CI/CD frameworks, along with strong analytical and communication skills.

Account Manager

Company: Arrow Electronics

Location: Ozorków, Poland / Remote

Posted Jan 24, 2025

Senior Demand Generation Manager

Company: Automattic

Location: Remote

Posted Jan 24, 2025

WooCommerce, a popular e-commerce platform used by millions of online stores, is seeking an experienced marketer. The role is strategic, data-driven, and growth-oriented, focusing on demand generation, multi-channel campaigns, and ABM strategies. The ideal candidate should have 6+ years of demand gen experience, strong digital marketing knowledge, analytical skills, and project management abilities. The company offers a flexible, remote work environment with a competitive salary range of $120,000-$170,000 USD.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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